Best Ecommerce Fraud Prevention Software Shortlist
Here’s the shortlist of the best tools that I’ll cover in this article.
Ecommerce fraud protection software can add a layer of prevention to a store that operates on the internet because the online market can be a complex and sometimes dangerous place for merchants. There are many opportunities to expand your business, but this can expose your company to new threats. According to estimates, ecommerce losses to payment fraud were around $41 billion globally in 2022. These estimates expect this figure to grow to $48 billion in 2023.
Fraud prevention tools can help your business manage and prevent fake, high-risk, or fraudulent transactions with your ecommerce store. They can monitor multiple metrics, such as orders, customer devices, and behavior. Choosing the best ecommerce fraud protection software that doesn’t add to checkout abandonment issues and can maintain your conversion rate is crucial. Luckily, you found this list of the best options available.
How I Selected the Best Ecommerce Fraud Prevention Software
Perhaps you're wondering how I selected the best ecommerce fraud protection software for this list? To build this top 10 list, I evaluated and compared a wide range of ecommerce fraud protection software with positive user ratings.
After determining my long list of top choices, I further honed my list by using the selection criteria below to see how each platform stacked up against the next one. I also drew on my years of ecommerce experience to pinpoint the features that add a lot of value.
If you have general questions about ecommerce fraud protection software or how to pick the best ecommerce fraud protection software for your organization, take a look at our frequently asked questions section below. Or, you can skip directly to my detailed software summaries, if that's what you need the most.
Selection Criteria
Here’s a short summary of the main selection and evaluation criteria I used to develop my list of the best ecommerce fraud protection software for this article:
Usability:
A significant part of using these tools will be setting up, maintaining, and regularly updating the system. Considering how time-consuming or costly implementing a fraud protection system will be is essential. So, I look for systems that are easy to establish, can deploy quickly, and do not require many resources to set up.
Reporting Dashboards:
Fraud protection systems should provide report dashboards to inform you when it stops fraud from occurring in your store. It should also give you in-depth analytics on your customers’ behavior, such as where they tap their mobile device screens, clicks on their computers, where they access your store from, and their IP addresses. This information can help you identify your customers and confirm whether they’re genuine shoppers or fraudsters.
Handling False Positives:
Many ecommerce stores don’t realize they’re missing a significant number of conversions because of false positive fraud indicators. This means they’re rejecting good customers and preventing them from buying from your store. Many ecommerce businesses don’t realize they can lose out on more revenue due to false positives than to the cost of fraud.
I look for systems that allow users to approve as many legitimate transactions as possible. These systems should use various indicators to determine whether a transaction is authentic. This helps your business capture revenue you would lose out on due to false positives in fraud detection while still filtering out fraudulent transactions.
Software Integrations:
It’s crucial to use a tool that integrates with your other systems well and connects other systems. So, I look for software ensuring your fraud management has the necessary functionality. It should also perform to your standards and remain viable when you need to add new systems to your arsenal.
Pricing:
The best pricing for your business will depend on your needs and what you want from the software. Ecommerce fraud protection software uses various pricing models based on subscriptions, volume, and transactions. Other systems use more complex pricing models that involves flexible pricing based on your industry size, company size, and other varying aspects.
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Overviews of the 10 Best Ecommerce Fraud Prevention Software
Here’s a brief description of each ecommerce fraud protection software to showcase each one's best use case, some noteworthy features, screenshots, and pricing information.
Kount
Best for AI-powered identity trust protection
Kount is an identity trust software that uses AI to protect your online store from different types of fraud.
Why I picked Kount: The AI uses a model that evaluates every interaction with your ecommerce store and weighs the risk to give you an estimate of the transaction’s impact on your business. The platform reports each fraudulent action with a safety rating. This rating ranges from .1, which indicates an unsafe transaction, to .99, which is a safe transaction.
Kount offers enterprises an end-to-end fraud detection and protection solution. The platform’s solutions enable businesses to reduce chargebacks and mobile fraud while simultaneously increasing their sales and order reviews. You can use the platform’s customization capabilities to change several data points in the AI’s fraud prevention decisions to align with your desired outcome.
Kount Standout Features and Integrations
Features include digital identity verification, account takeover protection, bot detection, chargeback prevention, friendly fraud protection, adaptive authentication, dispute management, and data on demand.
Integrations BlueSnap, Bizintel 360, Shift4Shop, ResponseCRM, BehavioSec, Ekata, AppHelp, AppWise, Sublytics, Chargeback Gurus, and Kompliant.
Pros
- In-depth transaction information.
- Effective onboarding team.
- Customer history insights.
Cons
- No dashboard customization.
- Downloading reports are slow.
ClearSale
Best for preventing friendly fraud
ClearSale is a complete ecommerce fraud protection system that can protect online stores from common cyber crimes such as friendly fraud.
Why I picked ClearSale: The platform provides online stores with the tools and resources to prevent fraudulent chargebacks, including friendly fraud. Friendly fraud is a common cybercrime that involves consumers intentionally making an online purchase which they dispute with their bank. ClearSale uses a combination of fraud analysts and artificial intelligence to collect customer data, analyze risk, and discover fraudulent activity.
ClearSale caters to businesses of any type and size, no matter their geographical location. The platform provides simple, secure, valuable fraud protection to help enterprises to conduct safe and profitable transactions. For every transaction on your store, ClearSales’ human experts will review the purchase process to ensure your business doesn’t receive any false declines.
ClearSale Standout Features and Integrations
Features include false decline protection, artificial intelligence, fraud scoring, order scanning, fraud analysis, chargeback protection and guarantees, data import and export, analytics dashboard, and 2-factor authentication.
Integrations include Bigcommerce, Magento, Vtex, Shopify, Prestashop, WooCommerce, Shift4Shop, Zoey, Volusion, Salesforce, and nopCommerce.
Pros
- Easy to learn.
- Integration with major ecommerce platforms.
- Automated fraud detection.
Cons
- No clear pricing.
- Takes time to approve transactions.
Arkose Labs
Best for bot attack mitigation
Arkose Labs provides solutions for rooting out various forms of fraud, such as bot attacks, to ensure you transact with legitimate customers.
Why I picked Arkose Labs: The platform offers businesses a ZeroBot guarantee against various forms of fraud, including automated attacks, website scraping, and scaled new account fraudsters. Arkose Labs implements a unique assurance solution with adaptive step-up challenges. This asks potential customers who show bot-like behavior to complete actions to show they’re human.
Arkose Labs helps businesses of any size in various industries, such as retail, travel, finance and fintech, online gaming and gambling, and technology platforms. It purposely frustrates fraudsters and delivers user-centric account security using enterprise-grade CAPTCHAs to beat persistent bot and fraud attacks. Arkose Labs provides risk assessments, machine learning analytics, and risk insights to help you monitor your fraud prevention efforts.
Arkose Labs Standout Features and Integrations
Features include account takeover prevention, bot and abuse management, micro-deposit fraud, website scraping, payment fraud management, and new account fraud management.
Integrations include Tableau, AWS, Okta, Splunk, and Fastly. The platform offers a flexible API that enables users to create custom integrations with their current systems.
Pros
- Improves user experience.
- Dedicated analyst team.
- Insights provide potential risk information.
Cons
- Dashboards and reports need work.
- Latency with synchronous events.
Forter
Best for instant yes or no responses
Forter uses a massive database to differentiate real customers from fraudsters with instant yes or no responses.
Why I picked Forter: It’s an automated tool that provides businesses with instant responses that either allow or disallow every transaction. Forter uses a comprehensive database of over 175 million identities to prevent fraudsters from making purchases or performing other cybercrime actions in real-time. The platform uses this rapidly growing database in combination with predictive fraud modeling and research and the ability to allow users to customize the software for their specific business requirements.
Forter is a cloud-based fraud prevention solution for any sized enterprise that provides various fraud prevention solutions. These solutions include payment protection, intelligent routing for automated payment decisions, and policy abuse protection. Forter’s solutions are an excellent match for ecommerce owners in multiple sectors, such as retail, travel, and food and drink.
Forter Standout Features and Integrations
Features include account takeover prevention, multiple account creation blocking, authentication automation, real-time decision-making, instant assessments, identity-based decisions, and policy enforcement.
Integrations include Adobe, Salesforce, SAP, Shopify, Bigcommerce, Shoplazza, Flutterwave, Nuvei, GlobalPayments, FreedomPay, Logicbroker, and Workarea.
Pros
- Automatic purchase evaluation.
- User-friendly dashboard.
- Easy to use.
Cons
- Doesn’t work on iOS browsers.
- Setup is challenging.
SEON
Best for uncovering fraud patterns
SEON helps ecommerce stores discover fraud patterns to help them get complete control over every order and opportunity. They provide both paid and limited free-forever plans.
Why I picked SEON: It helps businesses improve fraud detection by providing valuable insights into interactions and financial transactions. SEON’s digital footprint technology tells you who they are or aren’t by assessing social networks and digital services. This information can help you discover fraud patterns, and the platform will use this data to give you recommendations based on these patterns.
SEON enables small, medium, and large organizations to identify thieves, carders, and sophisticated cybercriminals. The platform aims to help your company reduce risk throughout your customers’ entire purchasing journey. You can even use the data SEON gathers to dispute chargebacks with your merchant and prove your experience of friendly fraud.
SEON Standout Features and Integrations
Features include risk scores and rues, social media lookup, email analysis, behavior analytics, address profiling, device fingerprinting, machine learning, and collaboration tools.
Integrations include hundreds of third-party systems via SEON’s API. You can also connect through Zapier to unlock more integrations.
Pros
- Constantly improving features.
- Saves time with fraud investigations.
- Very easy to use.
Cons
- Slow loading times.
- Challenging for new users.
Shield
Best for risk management
Shield provides online risk management solutions to help businesses manage fraud and prevent hostile account takeovers.
Why I picked Shield: The platform continuously scans for risks throughout your customers’ sessions with your online store. It utilizes its fraud library of 7 billion devices and 700 million accounts to prevent your store from experiencing never-before-seen attacks. This helps you stop fraudsters before they can perform any deceptive actions.
Shield provides enterprise organizations with an AI system that combines neural networks with symbolic AI to help identify fraudulent attacks. Shield can detect malicious tools that fraudsters use at any point throughout your online store. It leverages device and network intelligence to assess every customer, device, and account of every customer or potential customer.
Shield Standout Features and Integrations
Features include incentive abuse and collusion prevention, bot attack detection, account sharing and subscription abuse management, ad fraud detection, payment fraud management, and identity fraud detection.
Integrations include a comprehensive API that enables businesses to connect Shield to their current systems.
Pros
- Visualizes vital metrics.
- Easy to use UI.
- Invaluable data.
Cons
- Only works on Google Chrome.
- Customer support needs improvement.
Midigator
Best for chargeback dispute management
Midigator helps businesses simplify chargeback disputes to recover more revenue.
Why I picked Midigator: The software’s advanced technology creates intelligent, custom responses that will have the best possible chance of winning. All you have to do is add order information to the platform’s merchant account data to start matching chargebacks to the original orders, so you can build a compelling case. Midigator will manage the process to improve dispute efficiency and accuracy to help you stay in good standing with your merchant accounts.
Midigator is an excellent option for businesses of all sizes that need ways to simplify payment disputes. You can use the platform to get in-depth data on why customers are initiating chargebacks. By breaking down the details Midigator provides, you can identify underlying reasons for these disputes and solve issues at their source.
Midigator Standout Features and Integrations
Features include chargeback prevention alerts, dispute responses, custom notifications, account reporting, data consolidation, customer responses, and performance tracking.
Integrations include Stripe, Shopify, WooCommerce, ShipStation, Maxio, Worldpay, Sticky.io, Authorize.net, 29 Next, Verifi, Paysafe, and OpenPath.
Pros
- Simple integrations with systems.
- Finds and disputes chargebacks efficiently.
- Easy to use platform.
Cons
- Load times are slow.
- Long onboarding process.
Signifyd
Best for fraud event data collection
Signifyd helps ecommerce businesses remove the stress of fraud prevention by using a list of known fraudsters.
Why I picked Signifyd: The platform collects fraud event data from a humongous list of retailers and utilizes an identity blacklist of names and details that fraudsters used in the past. Typically, scanning a list of identifications of this size would delay payment processing. But, Signifyd uses extra checks with AI processes to identify a purchase’s viability and ensure that it’s very likely fraud.
Signifyd helps small, medium, and large businesses automate fraud prevention by using real-time machine learning and helping them increase revenue. The platform provides companies more than fraud prevention - it also enables ecommerce stores to perform market analysis. You can use Signifyd to identify your biggest sellers and identify ways to increase sales of your biggest margin products to improve profitability.
Signifyd Standout Features and Integrations
Features include fraud protection, abuse prevention, account protection, strong customer authentication, payment optimization, cross-border expansion, order automation, and omnichannel commerce.
Integrations include Bigcommerce, Salesforce Commerce Cloud, Magento, Shopify, Fraud.net, ReCharge, Inai, and Authorize.net.
Pros
- Cover the costs of chargebacks.
- No manual transaction reviews.
- Accurate fraudulent order catching.
Cons
- Some transaction declines are unclear.
- No real-time data.
DataDome
Best for bot management with machine learning
DataDome is an online fraud and bot protection platform that accurately detects attacks.
Why I picked DataDome: The platform enables businesses to identify and prevent real-time bot attacks using pattern databases with machine learning and AI. The anti-bot protection lets business teams manage unwanted traffic from various locations and filter endpoints according to custom rules. DataDome attaches ID tags to your business’s transactions, which you can use to monitor false positives and get daily or weekly reports.
DataDome works for medium and large businesses searching for secure solutions to protect account takeovers, card cracking, and credential stuffing. Their bot detection engine can do this by processing over one trillion data pieces daily. DataDome is scalable and operates anywhere in the cloud, growing with your business and its increased requirements.
DataDome Standout Features and Integrations
Features include web threat management, web traffic reporting, internet usage monitoring, bot detection, activity dashboard, behavioral analytics, DDoS protection, and endpoint management.
Integrations include DataDog, Slack, Splunk, Magento, Kubernetes, Apache, Salesforce, ASP.net, Cloudflare, Fastly, and Microsoft Teams.
Pros
- Excellent customer support.
- Get started immediately.
- Easy to manage.
Cons
- Dashboard is challenging to navigate.
- Threat overview lacks context.
Riskified
Best for account protection
Riskified uses advanced machine learning modeling and fraud protection to protect your customers’ accounts and keep your business safe.
Why I picked Riskified: The platform provides a full suite of conversion-based solutions to help prevent fraud throughout your customer’s experience with your store. The account protection, dynamic checkout, and payment authorization tools help you increase conversions while blocking fraud attempts. Its account takeover prevention solutions can help your business protect its loyalty programs.
Riskified can help businesses of any size safely approve orders, expand globally, and decrease fraud costs. The software becomes more accurate with every order it analyzes, every insight it feeds to the system’s machine learning models, and every new merchant joining your network. Riskified’s teams of developers, researchers, and data scientists constantly work to improve the platform’s performance so your business can experience its full potential.
Riskified Standout Features and Integrations
Features include chargeback protection, accurate fraud reviews, automated dispute resolution, account takeover protection, fake account prevention, unauthorized reseller blocking, fake item not received claim prevention, and transaction risk analysis.
Integrations include Stripe, Shippo, Salesforce, Shopify, Shoplazza, Chargeback Gurus, Cider, and Primer.
Pros
- Excellent turnaround time.
- Explains why it denies orders.
- Displays all pertinent information.
Cons
- Large learning curve.
- Complex API documentation.
The 10 Best Ecommerce Fraud Prevention Software Summary
| Tool | Free Option | Price | ||
|---|---|---|---|---|
| 1 | Kount Best for AI-powered identity trust protection | Free demo | Pricing upon request | Visit Website |
| 2 | ClearSale Best for preventing friendly fraud | Not available | Pricing upon request | Visit Website |
| 3 |  Arkose Labs Best for bot attack mitigation | Free demo | Pricing upon request | Visit Website |
| 4 |  Forter Best for instant yes or no responses | Free demo | Pricing upon request | Visit Website |
| 5 |  SEON Best for uncovering fraud patterns | 14-day free trial | From $299/month | Visit Website |
| 6 |  Shield Best for risk management | Not available | Pricing upon request | Visit Website |
| 7 |  Midigator Best for chargeback dispute management | Not available | Pricing upon request | Visit Website |
| 8 |  Signifyd Best for fraud event data collection | Not available | Pricing upon request | Visit Website |
| 9 |  DataDome Best for bot management with machine learning | 30-day free trial | From $4,190/month | Visit Website |
| 10 |  Riskified Best for account protection | Free demo | Pricing upon request | Visit Website |
Other Options
Here are a few more options that didn’t make the best ecommerce fraud protection software list:
- Unit21
Best for suspicious activity management
- Bolt
Best for checkout fraud prevention
- Nethone
Best for learning all transaction scenarios.
- FraudLabs Pro
Best for improving profits by reducing chargebacks.
- Subuno
Best for efficient fraud detection.
- Simility
Best for adaptive fraud analysis.
- Covery
Best for real-time customer assessment.
- NoFraud
Best real-time virtual identity verification.
- Vesta
Best for end-to-end, instant transaction verification.
- Cybersource
Best cloud-based payment management.
Other Ecommerce Payment Software Reviews
If you are looking for ecommerce fraud prevention software, you might be interested in these related software reviews, as well. They all focus on ecommerce finances, payments, or tax management.
- Ecommerce Accounting Software
- Buy-Now-Pay-Later Platforms
- Ecommerce Sales Tax Software
- Payment Processing Software
- Shopping Cart Solutions
People Also Ask
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Picking the Right Ecommerce Fraud Prevention Software
Fraud isn’t exciting to deal with when operating an ecommerce business. This is an ongoing battle, and keeping up with the newest scams and schemes is challenging. But, using ecommerce fraud protection software can protect your business from data breaches and financial losses. No one fraud prevention software will solve all of your challenges equally. The best system for your company will depend on your needs and scenario. But luckily, you now have this list to get you started.
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