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With so many different ecommerce fraud prevention software solutions available, figuring out which is right for you is tough. You know you want to employ advanced algorithms and data analysis to detect and prevent unauthorized transactions, identity theft, and other types of online fraud—but now need to figure out which tool is best. I've got you! In this post, I'll help make your choice easy, sharing my personal experiences using dozens of different fraud prevention tools with online stores of all sizes, with my picks of the best ecommerce fraud prevention software overall.

What is Ecommerce Fraud Prevention Software?

Ecommerce fraud prevention software is a specialized tool designed to safeguard online businesses against fraudulent activities. It uses advanced algorithms and data analysis techniques to detect and prevent unauthorized transactions, identity theft, and other types of fraud in real-time. The purpose is to scrutinize each transaction, flag suspicious activities, and help businesses avoid financial losses and reputational damage.

Overviews Of The 20 Best Ecommerce Fraud Prevention Software

Here’s a brief description of each ecommerce fraud protection software to showcase each one’s best use case, some noteworthy features, screenshots, and pricing information.

Best for AI-powered identity trust protection

  • Free demo
  • Pricing upon request
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Rating: 4.8/5

Kount is an identity trust software that uses AI to protect your online store from different types of fraud.

Why I picked Kount: The AI uses a model that evaluates every interaction with your ecommerce store and weighs the risk to give you an estimate of the transaction’s impact on your business. The platform reports each fraudulent action with a safety rating. This rating ranges from .1, which indicates an unsafe transaction, to .99, which is a safe transaction.

Kount offers enterprises an end-to-end fraud detection and protection solution. The platform’s solutions enable businesses to reduce chargebacks and mobile fraud while simultaneously increasing their sales and order reviews. You can use the platform’s customization capabilities to change several data points in the AI’s fraud prevention decisions to align with your desired outcome.

Kount Standout Features and Integrations

Features include digital identity verification, account takeover protection, bot detection, chargeback prevention, friendly fraud protection, adaptive authentication, dispute management, and data on demand.

Integrations BlueSnap, Bizintel 360, Shift4Shop, ResponseCRM, BehavioSec, Ekata, AppHelp, AppWise, Sublytics, Chargeback Gurus, and Kompliant.

Pros and cons

Pros:

  • In-depth transaction information.
  • Effective onboarding team.
  • Customer history insights.

Cons:

  • No dashboard customization.
  • Downloading reports are slow.

Best for preventing friendly fraud

  • Pricing upon request
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Rating: 4.7/5

ClearSale is a complete ecommerce fraud protection system that can protect online stores from common cyber crimes such as friendly fraud.

Why I picked ClearSale: The platform provides online stores with the tools and resources to prevent fraudulent chargebacks, including friendly fraud. Friendly fraud is a common cybercrime that involves consumers intentionally making an online purchase which they dispute with their bank. ClearSale uses a combination of fraud analysts and artificial intelligence to collect customer data, analyze risk, and discover fraudulent activity.

ClearSale caters to businesses of any type and size, no matter their geographical location. The platform provides simple, secure, valuable fraud protection to help enterprises to conduct safe and profitable transactions. For every transaction on your store, ClearSales’ human experts will review the purchase process to ensure your business doesn’t receive any false declines.

ClearSale Standout Features and Integrations

Features include false decline protection, artificial intelligence, fraud scoring, order scanning, fraud analysis, chargeback protection and guarantees, data import and export, analytics dashboard, and 2-factor authentication.

Integrations include Bigcommerce, Magento, Vtex, Shopify, Prestashop, WooCommerce, Shift4Shop, Zoey, Volusion, Salesforce, and nopCommerce.

Pros and cons

Pros:

  • Easy to learn.
  • Integration with major ecommerce platforms.
  • Automated fraud detection.

Cons:

  • No clear pricing.
  • Takes time to approve transactions.

Best for uncovering fraud patterns

  • 14-day free trial
  • From $299/month

SEON helps ecommerce stores discover fraud patterns to help them get complete control over every order and opportunity. They provide both paid and limited free-forever plans.

Why I picked SEON: It helps businesses improve fraud detection by providing valuable insights into interactions and financial transactions. SEON’s digital footprint technology tells you who they are or aren’t by assessing social networks and digital services. This information can help you discover fraud patterns, and the platform will use this data to give you recommendations based on these patterns.

SEON enables small, medium, and large organizations to identify thieves, carders, and sophisticated cybercriminals. The platform aims to help your company reduce risk throughout your customers’ entire purchasing journey. You can even use the data SEON gathers to dispute chargebacks with your merchant and prove your experience of friendly fraud.

SEON Standout Features and Integrations

Features include risk scores and rues, social media lookup, email analysis, behavior analytics, address profiling, device fingerprinting, machine learning, and collaboration tools.

Integrations include hundreds of third-party systems via SEON’s API. You can also connect through Zapier to unlock more integrations.

Pros and cons

Pros:

  • Constantly improving features.
  • Saves time with fraud investigations.
  • Very easy to use.

Cons:

  • Slow loading times.
  • Challenging for new users.

Best for suspicious activity management

  • Pricing upon request

Unit21 provides ecommerce businesses with an advanced tool to help detect suspicious activity throughout their online store.

Why I picked Unit21: The software provides a straightforward API and dashboard to help you detect advanced risks and fraudulent activity. Unit21’s system comes with over 100 thresh hold-based rules and tools. The vendor has active partnerships with leaders in identity verification, crypto blockchain forensics, adverse media screening, and other security industries.

Unit21 is an excellent option for businesses of all sizes looking to implement data-driven fraud, risk, and compliance decisions. The platform uses various data sources to detect suspicious activity in your online store. Unit21 uses a risk and compliance team to define the fraud rules and workflows, so you don’t need to hire a new engineer to do it for your business.

Unit21 Standout Features and Integrations

Features include identity verification, transaction monitoring, case management, fraud detection, suspicious activity monitoring, compliance management, suspicious activity reporting, and money laundering monitoring.

Integrations include Affirm, Socure, Google Cloud Platform, Gusto, Coinbase, Chime, and Chainalysis. The platform also offers an API to allow businesses to connect the software to their current systems.

Pros and cons

Pros:

  • Regularly accepts new customer ideas.
  • Provides excellent rule-creation features.
  • Easily monitor all transactions.

Cons:

  • Long implementation process.
  • Difficult to use.

Best for account protection

  • Free demo
  • Pricing upon request

Riskified uses advanced machine learning modeling and fraud protection to protect your customers’ accounts and keep your business safe.

Why I picked Riskified: The platform provides a full suite of conversion-based solutions to help prevent fraud throughout your customer’s experience with your store. The account protection, dynamic checkout, and payment authorization tools help you increase conversions while blocking fraud attempts. Its account takeover prevention solutions can help your business protect its loyalty programs.

Riskified can help businesses of any size safely approve orders, expand globally, and decrease fraud costs. The software becomes more accurate with every order it analyzes, every insight it feeds to the system’s machine learning models, and every new merchant joining your network. Riskified’s teams of developers, researchers, and data scientists constantly work to improve the platform’s performance so your business can experience its full potential.

Riskified Standout Features and Integrations

Features include chargeback protection, accurate fraud reviews, automated dispute resolution, account takeover protection, fake account prevention, unauthorized reseller blocking, fake item not received claim prevention, and transaction risk analysis.

Integrations include Stripe, Shippo, Salesforce, Shopify, Shoplazza, Chargeback Gurus, Cider, and Primer.

Pros and cons

Pros:

  • Excellent turnaround time.
  • Explains why it denies orders.
  • Displays all pertinent information.

Cons:

  • Large learning curve.
  • Complex API documentation.

Best for fraud event data collection

  • Pricing upon request

Signifyd helps ecommerce businesses remove the stress of fraud prevention by using a list of known fraudsters.

Why I picked Signifyd: The platform collects fraud event data from a humongous list of retailers and utilizes an identity blacklist of names and details that fraudsters used in the past. Typically, scanning a list of identifications of this size would delay payment processing. But, Signifyd uses extra checks with AI processes to identify a purchase’s viability and ensure that it’s very likely fraud.

Signifyd helps small, medium, and large businesses automate fraud prevention by using real-time machine learning and helping them increase revenue. The platform provides companies more than fraud prevention - it also enables ecommerce stores to perform market analysis. You can use Signifyd to identify your biggest sellers and identify ways to increase sales of your biggest margin products to improve profitability.

Signifyd Standout Features and Integrations

Features include fraud protection, abuse prevention, account protection, strong customer authentication, payment optimization, cross-border expansion, order automation, and omnichannel commerce.

Integrations include Bigcommerce, Salesforce Commerce Cloud, Magento, Shopify, Fraud.net, ReCharge, Inai, and Authorize.net.

Pros and cons

Pros:

  • Cover the costs of chargebacks.
  • No manual transaction reviews.
  • Accurate fraudulent order catching.

Cons:

  • Some transaction declines are unclear.
  • No real-time data.

Best for checkout fraud prevention

  • Free demo
  • Pricing upon request

Bolt connects to your online store’s entire checkout experience to analyze multiple data points for accurate fraud decisions.

Why I picked Bolt: The software has a unique fraud detection process that integrates with your checkout user interface and payment processing. It provides excellent visibility into payment lists to collect behavioral data. Bolt uses this visibility to generate over 200 variables to help your store detect fraud.

Bolt helps any business with an ecommerce store protect it from fraud with a 100% fraud coverage guarantee. It also provides tools to help you optimize your checkout process to give your customers an incredible shopping experience while maximizing your revenue. The platform’s merchant dashboard gives you analytic feedback on various metrics in one view, with the ability to export the data to share.

Bolt Standout Features and Integrations

Features include one-click checkout, payment processing, fraud protection, analytics and insights, progressive web app, product page checkout, and dynamic personalization.

Integrations include BigCommerce, Salesforce Commerce Cloud, BigCommerce, Quickbooks, Shopify, Order Desk, JetRails, Volusion, Solidus, and Adobe.

Pros and cons

Pros:

  • Implements fast checkout times.
  • Fast account manager response.
  • Nearly 100% uptime.

Cons:

  • Onboarding process is slow.
  • Some refunds don’t process.

Best for bot attack mitigation

  • Free demo
  • Pricing upon request

Arkose Labs provides solutions for rooting out various forms of fraud, such as bot attacks, to ensure you transact with legitimate customers.

Why I picked Arkose Labs: The platform offers businesses a ZeroBot guarantee against various forms of fraud, including automated attacks, website scraping, and scaled new account fraudsters. Arkose Labs implements a unique assurance solution with adaptive step-up challenges. This asks potential customers who show bot-like behavior to complete actions to show they’re human.

Arkose Labs helps businesses of any size in various industries, such as retail, travel, finance and fintech, online gaming and gambling, and technology platforms. It purposely frustrates fraudsters and delivers user-centric account security using enterprise-grade CAPTCHAs to beat persistent bot and fraud attacks. Arkose Labs provides risk assessments, machine learning analytics, and risk insights to help you monitor your fraud prevention efforts.

Arkose Labs Standout Features and Integrations

Features include account takeover prevention, bot and abuse management, micro-deposit fraud, website scraping, payment fraud management, and new account fraud management.

Integrations include Tableau, AWS, Okta, Splunk, and Fastly. The platform offers a flexible API that enables users to create custom integrations with their current systems.

Pros and cons

Pros:

  • Improves user experience.
  • Dedicated analyst team.
  • Insights provide potential risk information.

Cons:

  • Dashboards and reports need work.
  • Latency with synchronous events.

Best for bot management with machine learning

  • 30-day free trial
  • From $4,190/month

DataDome is an online fraud and bot protection platform that accurately detects attacks.

Why I picked DataDome: The platform enables businesses to identify and prevent real-time bot attacks using pattern databases with machine learning and AI. The anti-bot protection lets business teams manage unwanted traffic from various locations and filter endpoints according to custom rules. DataDome attaches ID tags to your business’s transactions, which you can use to monitor false positives and get daily or weekly reports.

DataDome works for medium and large businesses searching for secure solutions to protect account takeovers, card cracking, and credential stuffing. Their bot detection engine can do this by processing over one trillion data pieces daily. DataDome is scalable and operates anywhere in the cloud, growing with your business and its increased requirements.

DataDome Standout Features and Integrations

Features include web threat management, web traffic reporting, internet usage monitoring, bot detection, activity dashboard, behavioral analytics, DDoS protection, and endpoint management.

Integrations include DataDog, Slack, Splunk, Magento, Kubernetes, Apache, Salesforce, ASP.net, Cloudflare, Fastly, and Microsoft Teams.

Pros and cons

Pros:

  • Excellent customer support.
  • Get started immediately.
  • Easy to manage.

Cons:

  • Dashboard is challenging to navigate.
  • Threat overview lacks context.

Best for risk management

  • Pricing upon request

Shield provides online risk management solutions to help businesses manage fraud and prevent hostile account takeovers.

Why I picked Shield: The platform continuously scans for risks throughout your customers’ sessions with your online store. It utilizes its fraud library of 7 billion devices and 700 million accounts to prevent your store from experiencing never-before-seen attacks. This helps you stop fraudsters before they can perform any deceptive actions.

Shield provides enterprise organizations with an AI system that combines neural networks with symbolic AI to help identify fraudulent attacks. Shield can detect malicious tools that fraudsters use at any point throughout your online store. It leverages device and network intelligence to assess every customer, device, and account of every customer or potential customer.

Shield Standout Features and Integrations

Features include incentive abuse and collusion prevention, bot attack detection, account sharing and subscription abuse management, ad fraud detection, payment fraud management, and identity fraud detection.

Integrations include a comprehensive API that enables businesses to connect Shield to their current systems.

Pros and cons

Pros:

  • Visualizes vital metrics.
  • Easy to use UI.
  • Invaluable data.

Cons:

  • Only works on Google Chrome.
  • Customer support needs improvement.

The Best Ecommerce Fraud Prevention Software Summary

Tools Price
Kount Pricing upon request
ClearSale Pricing upon request
SEON From $299/month
Unit21 Pricing upon request
Riskified Pricing upon request
Signifyd Pricing upon request
Bolt Pricing upon request
Arkose Labs Pricing upon request
DataDome From $4,190/month
Shield Pricing upon request
Preview Image - <h2 class="c-block__title b-summary-table__title c-listicle__title h3" > Compare Software Specs Side by Side</h2>

Compare Software Specs Side by Side

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Other Options

Here are a few more options that didn’t make the best ecommerce fraud protection software list:

How I Selected the Best Ecommerce Fraud Prevention Software

Perhaps you're wondering how I selected the best ecommerce fraud protection software for this list? To build this top 10 list, I evaluated and compared a wide range of ecommerce fraud protection software with positive user ratings.

After determining my long list of top choices, I further honed my list by using the selection criteria below to see how each platform stacked up against the next one. I also drew on my years of ecommerce experience to pinpoint the features that add a lot of value.

Usability:

A significant part of using these tools will be setting up, maintaining, and regularly updating the system. Considering how time-consuming or costly implementing a fraud protection system will be is essential. So, I look for systems that are easy to establish, can deploy quickly, and do not require many resources to set up.

Reporting Dashboards: 

Fraud protection systems should provide report dashboards to inform you when it stops fraud from occurring in your store. It should also give you in-depth analytics on your customers’ behavior, such as where they tap their mobile device screens, clicks on their computers, where they access your store from, and their IP addresses. This information can help you identify your customers and confirm whether they’re genuine shoppers or fraudsters.

Handling False Positives:

Many ecommerce stores don’t realize they’re missing a significant number of conversions because of false positive fraud indicators. This means they’re rejecting good customers and preventing them from buying from your store. Many ecommerce businesses don’t realize they can lose out on more revenue due to false positives than to the cost of fraud.

I look for systems that allow users to approve as many legitimate transactions as possible. These systems should use various indicators to determine whether a transaction is authentic. This helps your business capture revenue you would lose out on due to false positives in fraud detection while still filtering out fraudulent transactions.

Software Integrations: 

It’s crucial to use a tool that integrates with your other systems well and connects other systems. So, I look for software ensuring your fraud management has the necessary functionality. It should also perform to your standards and remain viable when you need to add new systems to your arsenal.

Pricing:

The best pricing for your business will depend on your needs and what you want from the software. Ecommerce fraud protection software uses various pricing models based on subscriptions, volume, and transactions. Other systems use more complex pricing models that involves flexible pricing based on your industry size, company size, and other varying aspects.

Other Ecommerce Payment Software Reviews

If you are looking for ecommerce fraud prevention software, you might be interested in these related software reviews, as well. They all focus on ecommerce finances, payments, or tax management.

People Also Ask

Picking the Right Ecommerce Fraud Prevention Software

Fraud isn’t exciting to deal with when operating an ecommerce business. This is an ongoing battle, and keeping up with the newest scams and schemes is challenging. But, using ecommerce fraud protection software can protect your business from data breaches and financial losses. No one fraud prevention software will solve all of your challenges equally. The best system for your company will depend on your needs and scenario. But luckily, you now have this list to get you started.

If you’re searching for other ways to protect, operate, or market your business to increase revenues, try signing up for our newsletter. Here, you’ll find the latest tips, trends, tools, and insights from ecommerce professionals that can help enhance your online store.

Francois Marchand
By Francois Marchand

Francois Marchand is passionate about helping and educating business leaders, ecommerce professionals, and digital marketers grow their skill sets to stay ahead of the competition. Francois holds a BA Specialization in Communication Studies & Journalism from Concordia University (Montreal, QC) and 20+ years of experience in ecommerce, marketing, traditional and digital media, and public relations, including The Vancouver Sun, National Post, CBC/Radio-Canada, Unbounce, and Vancouver Film School.