10 Best Order Management System: Reviewed And Compared In 2023

Linnworks is a cloud-based order management software that helps businesses streamline their operations by managing their inventory, orders, shipping, and more from a single platform. It offers a range of features designed to automate and simplify the process of managing orders, making it a popular choice for ecommerce businesses.

Why I Picked Linnworks: I was initially drawn to Linnworks for its comprehensive feature set. It offers everything you need to manage your orders and inventory, from order processing and shipping to in-depth reporting. It's also very easy to set up and use, even for team members without prior experience.

Linnworks is a cloud-based multichannel eCommerce platform that helps online sellers automate their business processes, from order and inventory management to shipping and fulfillment. Linnworks is highly versatile and customizable, making it a popular choice for businesses of all sizes and types, and its integrations with a wide range of marketplaces, shopping carts, and shipping carriers make it an all-in-one solution for managing multichannel sales.

Linnworks Standout Features & Integrations 

Features include API, dashboards, data export/data import, data visualization, external integrations, forecasting, inventory tracking, multi-user, notifications, supplier management, product catalog, shipping management, order management, route optimization, status notifications, and warehouse management.

Integrations include Amazon, eBay, Shopify, and Magento, as well as shipping carriers like FedEx, DHL, and USPS. This means that it's compatible with most of the popular ecommerce tools out there, making it a versatile choice for businesses of all sizes.

Quickbooks Commerce is the Order Management System from popular accounting software Quickbooks. The tool has all you need to manage orders across multiple platforms, as well as powerful accounting features.

Why I Picked Quickbooks Commerce: Quickbooks Commerce lets you track orders on any connected platform from inventory through to fulfillment, so you always know where each order is. Starting from their Essentials plan ($27.50/month) you can connect up to 3 sales channels. Plus and Advanced plans allow for unlimited connections.

If a customer has an issue with a purchase, it’s easy to use this data to keep them updated. Another useful feature is the ability to add and update product listings on multiple platforms simultaneously. This saves a ton of time as you only have to create a product listing once to see it reflected across all your channels.

Quickbooks Commerce Standout Features & Integrations

Features accounting, ecommerce integration, reporting & analytics, invoices and payments, sales & sales tax, inventory, workflow automation, and bill management. 

Quickbooks integrates with most popular online selling providers such as eBay, Amazon, WooCommerce, and Shopify. The tool also has close integration with the Quickbooks accounting platform.

Shopify Plus is an order management system that gives Shopify users advanced order management features. At the heart of the tools is the ability to connect your online channels with your physical locations. If you're already using Shopify, it's a no brainer to upgrade your plan to include their built-in order management system.

Why I Picked Shopify Plus: With Shopify Plus, stock and orders from each site will update automatically. And you can access features like click-to-collect and the ability for customers to buy from your online itinerary while in-store. You can even allow customers to return or exchange items they bought online at your retail outlets.

Shopify Plus also has advanced features for international sellers. You can localize the sales experience depending on the customer’s location through expansion websites that reflect the customer’s currency and language. You can even accept payments using locally favored methods.

Shopify Plus Standout Features & Integrations 

Features 2-factor authentication, analytics, API, conversion tracking, dashboards, data export/data import, external integrations, forecasting, inventory tracking, keyword tracking, marketing automation, notifications, product catalog, order management, PayPal, review monitoring, payment gateway, integration, and design templates.

Integrations include Facebook, Instagram, Google, Tumblr, Pinterest, Google Analytics, Walmart, Skubana, EzySlips, Shipping & Returns, Xero Kissmetrics, Wish Marketplace, Newegg Marketplace, Tophatter, Heyday, PageFly, and hundreds more.

Zoho Inventory is a platform that helps you track and manage orders from popular online sales platforms. Users get all the order management features you’d expect, including the ability to set automated reorder points to ensure you never miss out on sales due to low stock.

Why I Picked Zoho Inventory: Zoho Inventory is a cloud-based inventory management system designed to help businesses of all sizes streamline their inventory and order management processes. What makes Zoho Inventory great is its comprehensive feature set, which includes inventory tracking, order management, purchase management, warehouse management, and shipping and fulfillment. Users love Zoho Inventory for its ease of use, affordability, and scalability.

With flexible pricing plans and the ability to integrate with other Zoho apps, Zoho Inventory is a great choice for businesses looking to optimize their operations and scale their growth. Additionally, the platform offers detailed reports and analytics, allowing users to gain insights into their inventory performance and make informed decisions about their business. Zoho has a large suite of business tools. The order management solution works well with these products, including Zoho Inventory, which helps with inventory tracking.

Zoho Inventory Standout Features & Integrations

Features include API, contact management, dashboards, data export/data import, external integrations, inventory tracking, multi-user notifications, supplier management, third-party plugins/add-ons, product catalog, shipping management, order management, and warehouse management

Integrations include Microsoft Office 365, Microsoft Teams, Google Drive, Zendesk, and ServiceNow. Integrations via Zapier and Zoho Flow are also supported. Being part of the Zoho ecosystem allows you to connect to several of Zoho’s own services for Sales, Marketing, CRM, customer service, and more options.

Brightpearl is order management software with plenty of features that help multichannel sellers keep customer orders organized. You can connect to most popular ecommerce platforms, including Amazon, BigCommerce, Magento, and Shopify. If you have a physical store, you can also connect your point of sale (PoS) system to ensure these orders are taken into account in real time.

Why I Picked Brightpearl: Brightpearl is a multichannel retail management platform that helps businesses streamline their operations and increase efficiency. For multichannel sellers, Brightpearl provides a centralized system to manage inventory, orders, and customer data across all channels, including online marketplaces, brick-and-mortar stores, and e-commerce platforms. The platform integrates with a wide range of channels, including Amazon, eBay, Shopify, and Magento, providing real-time inventory updates and order management. 

Additionally, Brightpearl offers a range of features to help businesses optimize their operations, including purchasing and supplier management, warehouse management, and shipping and fulfillment. With Brightpearl, you can see how each channel performs based on metrics like revenue and average order value. If some platforms are underperforming, consider optimizing them to maximize revenue. You can also see data about specific customers to identify top spenders.

Brightpearl Standout Features & Limitations 

Features include order management, replenishment, retail accounting, inventory, and warehouse management. 

Integrations include Amazon, BigCommerce, Shopify, Walmart, eBay, Magneto, Mailchimp, Shipstation, Stripe, Quickbooks, CommerceHub, Square, USPS, WooCommerce, Xero, Worldpay, Sage Pay, and other tools. 

BigCommerce is a complete ecommerce solution that helps you with everything from setting up an online store to managing multichannel sales. It’s a good option if you need to start from scratch to build your store, although you can also use the tool’s backend to power an existing shop front.

Why I Picked BigCommerce: BigCommerce is an e-commerce platform that provides businesses of all sizes with a comprehensive set of tools to design, build, and manage their online stores. One of the things that BigCommerce does well is its ease of use and flexibility, making it easy for users to set up and customize their online stores without needing to know how to code. 

BigCommerce also offers a wide range of features, including built-in SEO tools, payment and shipping integrations, and advanced analytics and reporting. Users appreciate the platform's scalability and reliability, which allows them to handle high volumes of traffic and sales without downtime or performance issues. 

BigCommerce Standout Features & Integrations 

Features include billing/invoicing, contact management, conversion tracking, CRM integration, customer management, dashboards, data export/data import, data visualization, external integrations, marketing automation, multi-currency, multi-user, notifications, tax management, third-party plugins/add-ons, product catalog, shipping management, order management, Bitcoin, PayPal, Stripe, SAP integration, and landing pages.

Integrations include Facebook, Google, Instagram, eBay, Amazon, Spocket, and other tools. 

Cin7 is a flexible order management tool with plenty of powerful features for large eCommerce businesses. It connects retail, eCommerce, and wholesale channels so you can sell in the ways that suit your business best. It’s easy to check the order status of each sale from within the dashboard as well as attribute it to a particular platform.

Why I Picked Cin7: Cin7's wholesale features stand out. You can provide B2B customers with accurate quotes and choose the most relevant payment terms. There are even warehouse management features so you can connect these locations with your retail outlets to ensure you always have accurate stock counts. The tool has plenty of features that help you provide a true omnichannel experience.

Click-to-collect allows users to buy a product online and then collect it in a nearby location. And the ability to ship online orders from a store when out of stock in your warehouse maximizes sales opportunities.

Cin7 Standout Features & Integrations

Features include API, contact management, customer management, dashboards, data export/data import, data visualization, external integrations, forecasting, inventory tracking, multi-currency, multi-user, supplier management, third-party plugins/add-ons, product catalog, shipping management, order management, PayPal, Stripe, route optimization, and warehouse management.

Integrations include Shipstation, Shopify, Xero, Quickbooks Online, WooCommerce, Magneto, Square, BigCommerce, Amazon, Walmart, Afterpay, PayPal, Salesforce, Mailchimp, Hubspot, StockTrim, Inventoro, Syncware, ShipBob, ShipWire, ShipHero, and other options.

Conexiom is designed for B2B sales teams that receive orders via email. It contains features to process orders automatically, create automated quotes, and build pricing agreements.

Why I Picked Conexiom: Conexiom can intelligently recognize sales orders in emails. It then structures the data in these orders in a way that allows it to enter the information into your ERP or other systems automatically. This optimization cuts the amount of manual work sales reps have to do to process purchase orders, allowing them to focus on different parts of the job.

The quotes and pricing agreement features work in a similar way. Conexiom automatically turns documents such as quote requests sent via email into quotes in the ERP system. This helps reps respond to requests faster which can be essential to winning bids.

Conexiom Standout Features & Integrations

Features include order management, supply chain, document management, procure-to-pay, accounts payable, B2B, sales orders, request for quotes, special pricing agreements, 

Integrations include Salesforce, IBM, Microsoft Dynamics, and Netsuite.

Kibo Commerce is a cloud-based e-commerce platform that provides a suite of tools for businesses to create and manage their online store. Kibo Commerce is designed for mid-sized to enterprise-level businesses, and aims to provide a highly customizable and scalable solution to meet their specific needs.

Why I Picked Kibo Commerce: Kibo Commerce’s Order Management System is useful for businesses that currently sell through a network of dealers but want to sell directly to consumers. The way it works is that you add the ability to take payments on your website. The orders are fulfilled by the dealers that currently have the items in stock. You also get regular order management features.

Kibo Commerce allows you to connect all your inventory and sales channels, ensuring you’re optimizing sales opportunities. You can see accurate and up-to-date stock across either your entire system or in specific locations. Shipping options allow you to choose to ship from the location option closest to the buyer, thus reducing inventory carrying costs. You can even optimize these processes so your system always chooses the most cost-effective and fast options.

Kibo Commerce Standout Features & Integrations 

Features include order management, ecommerce, subscription experiences, custom builds, complex workflows, third-party integrations, B2B, B2C, headless, and site search. 

Integrations include Apple Pay, Avalara, Bazaarvoice, Borderfree, ChannelAdvisor, Constant Contact, CyberSource Decision Manager, Google Pay, Kount, Lightspeed Retail, MailChimp, Pay with Amazon, PayPal, PowerReviews, Salesforce Sales Cloud, ShipWorks, Vertex, and Monetate.

Netsuite's Commerce system is designed to help businesses streamline and automate their order processing and fulfillment workflows. The system provides real-time visibility into inventory levels, order statuses, and shipping information, enabling businesses to improve their order accuracy and speed up their fulfillment processes.

Why I Picked Netsuite: Netsuite’s order management platform helps you connect channels and manage orders wherever they are in your business. The tool makes it easy to offer omnichannel experiences. Netsuite lets you connect all your sales and fulfillment channels, meaning customers can buy and receive products from your entire inventory wherever they are. And you can enable features like the ability to return or refund items purchased in one location to another. 

Netsuite has customizable workflow automation features that let you set up fulfillment rules to suit your business. You could set rules that mean your system always fulfills orders from the closest location to the buyer, or you could choose to always fulfill certain order types from a single location.

Netsuite Standout Features & Integrations 

Features accounting, ERP, analytics, dashboards, inventory management, order management, CRM, SFA, marketing, customer service, quoting, sales order management, ecommerce, accounts payable, accounts receivable, analytics, API, billing/invoicing, budgeting, forecasting, general account ledger, inventory tracking, and supplier management. 

Integrations Shopify, BigCommerce, Adobe Commerce, WooCommerce, Amazon, eBay, Walmart, Shopify POS, Amazon Supply Chain, and ShipStation.