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About The Ecomm Manager

The Ecomm Manager helps your business reach new heights.

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About The Ecomm Manager

The Ecomm Manager (ECM) brings you the latest and best insights for your business’s ecommerce strategy, including expert advice on customer experience, content, marketing, social media, sales, inventory management, shipping, and logistics.

Through in-depth articles, interviews, podcasts, software reviews, and analysis from industry professionals, ECM covers the entire ecommerce ecosystem—from the first customer interaction to last-mile delivery.

With a roster of 100+ expert contributors and 20,000+ monthly visitors, ECM is the go-to resource for ecommerce managers who want to make the most of their online store.

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Meet ECM’s Editorial Team

The Ecomm Manager is owned and managed by Black & White Zebra, a fast-growing digital media company.

Our team combines expertise in ecommerce management, content strategy/production, and community engagement to bring you industry-leading content and experiences.

Ben Aston
Ben Aston
Founder & CEO

After more than 15 years of project delivery and PMO leadership experience at top agencies, Ben founded Black & White Zebra in 2012. Under his leadership, the company has experienced triple-digit growth for the past five years and grown to 50+ full-time employees. > LinkedIn

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Francois Marchand
Content Strategist & Editor

As The Ecomm Manager’s editor and podcast host, Francois brings over 20 years of experience in marketing, journalism, and communications to help business leaders, ecommerce founders and professionals, and marketers of all stripes grow their skill sets to stay ahead of the competition. > LinkedIn

Martina Arsova headshot
Martina Arsova
Graphic Designer

Martina is responsible for crafting the visuals for The Ecomm Manager, from illustrations and infographics to all other graphic elements on the site. A multidisciplinary artist, Martina has been taking care of the overall look and feel of the ECM brand for the past three years. > LinkedIn

Becca Banyard headshot
Becca Banyard
Podcast Manager

With over three years of experience in digital media production for Black & White Zebra, Becca is responsible for growing and producing The Ecomm Manager podcast. Becca aims to make a meaningful difference in the workplace and deliver content that helps ecommerce professionals succeed. > LinkedIn

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Get In Touch

Got a question or ecommerce tip you want to share? Let us know. We’d love to hear from you.