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About The Ecomm Manager


The Ecomm Manager helps your business reach new heights.


About The Ecomm Manager

The Ecomm Manager (ECM) brings you the latest and best insights for your business’s ecommerce strategy, including expert advice on customer experience, content, marketing, social media, sales, inventory management, shipping, and logistics.

Through in-depth articles, interviews, podcasts, software reviews, and analysis from industry professionals, ECM covers the entire ecommerce ecosystem—from the first customer interaction to last-mile delivery.

With a roster of 100+ expert contributors and 20,000+ monthly visitors, ECM is the go-to resource for ecommerce managers who want to make the most of their online store.

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Meet ECM’s Editorial Team

The Ecomm Manager is owned and managed by Black & White Zebra, a fast-growing digital media company.

Our team combines expertise in ecommerce management, content strategy/production, and community engagement to bring you industry-leading content and experiences.

Ben Aston
Founder & CEO

After more than 15 years of project delivery and PMO leadership experience at top agencies, Ben founded Black & White Zebra in 2012. Under his leadership, the company has experienced triple-digit growth for the past five years and grown to 50+ full-time employees.

Francois Marchand

Content Strategist & Editor


As The Ecomm Manager’s editor and podcast host, Francois brings over 20 years of experience in marketing, journalism, and communications to help business leaders, ecommerce founders and professionals, and marketers of all stripes grow their skill sets to stay ahead of the competition.


Martina Arsova

Graphic Designer


Martina is responsible for crafting the visuals for The Ecomm Manager, from designing illustrations and infographics to handling all other graphic elements on the site. Martina is a multidisciplinary artist and has been taking care of the overall look and feel of the ECM brand for the past three years.


Becca Banyard

Podcast Manager


With over three years of experience in digital media production for Black & White Zebra, Becca is responsible for growing and producing The Ecomm Manager podcast. Becca aims to make a meaningful difference in the workplace and deliver content that helps ecommerce professionals succeed.


Resources to help you stay up to date with the latest in ecommerce

The Ecomm Manager Podcast

Filled with actionable insights and personal stories, The Ecomm Manager Podcast goes beyond the buzzwords and flashy headlines. Through in-depth interviews, The Ecomm Manager Podcast helps ecommerce professionals better understand branding, marketing, analytics, customer experience, and logistics with helpful advice from industry experts.

Listen now

Thought leadership articles

Original, actionable insights from thought leaders for your ecommerce strategy, including customer experience, content, marketing, social media, sales, inventory management, shipping, and delivery. Passionate about sharing your voice and perspective? We’d love to hear from you. We make the writing contribution process simple, easy, and fun.

Apply here

Reviews to help you choose the right tools

We aim to provide you with rich insights from our in-house tool experts to help you select the right software for your ecommerce business. Looking to connect with our expert tools team to help you in your buying journey? Let us know!

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On the go? Get The Ecomm Manager newsletter

Ecommerce moves fast—and so do you! Our free newsletter, Express Checkout, provides a bi-weekly digest of our latest articles, podcasts, resources, and business inspiration for ecommerce professionals on the move. Subscribe now!

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Growing Audience

The Ecomm Manager provides the most targeted and cost-effective media in the ecommerce marketplace and equips advertisers to promote to senior decision-makers involved in product strategy and development.

We work strategically with our advertisers to ensure that their activities achieve maximum reach and impact through a rich variety of promotional packages, all of which can be tailored to your specific campaign objectives.


Contribute To The Ecomm Manager

We’re always looking to grow our community of thought leaders. If you want to share your expertise with our readers, we want to hear from you. We consider applications for long-term, short-term, or one-time contributor relationships.