Skip to main content

Live shopping has long been an IRL thing. You go to a place and they sell you a thing—easy. In the attempt to make ecommerce more like in-store, online live shopping has emerged to create the Zoom version of IRL shopping.

Merchants just have to choose the platform they will use to make this virtual reality come to life. "Easier said than done", says the hypothetical ecommerce merchant in my brain.

You want to deliver an interactive shopping experience that properly engages your customers' need for having it both ways—online and in-store shopping merged. They should be able to watch live demos, ask questions, and purchase as seamlessly as in the real world.

To find the best platform for your brand, you need some sort of software savant to tell you about which ones are best, why they're so great, and give you the pros and cons for each.

If only there were someone... Oh yes, that's me—your guide to live shopping platforms. Using our in-built repository of ecomm expertise and a snazzy scoring system, I've identified a handful (or two) of the best live shopping platforms for all types of brands.

After you...

What is a Live Shopping Platform?

A live shopping platform is like the lovechild of QVC and Instagram Live—an ecommerce tool that lets businesses sell products through real-time livestreams.

It’s an interactive experience where customers can watch, chat, ask questions, and snag the goods all while staying glued to the video.

Picture this: you're watching a demo of the latest must-have gadget, the host answers your burning question about how it works, and with a couple of clicks, you've got it on its way to your doorstep—no need to fumble around on a separate website.

It’s a digital-age blend of live entertainment and instant gratification shopping, and it’s rapidly changing the way brands connect with their audience.

Why Trust Our Live Shopping Platform Reviews

We’ve been testing and reviewing ecommerce software since 2021.

As ecommerce experts ourselves, we know how critical, and how difficult it is to make the right decision when selecting software.

We invest in deep research to help our audience make better software purchasing decisions.

We’ve tested more than 2,000 tools for different ecommerce use cases and written over 1,000 comprehensive software reviews. 

Learn how we stay transparent & our review methodology.

Comparing the Best Live Shopping Platforms, Feature by Feature

Comparison tables are great, right? Here, we’ll start with pricing, which varies widely for these livestream shopping platforms. For all the other feature comparisons, hit that Compare Software button below the table.

Tools Price
Channelize.io From $49/month
Amazon Live Free To Use
Bambuser Live Video Shopping Pricing upon request
NTWRK Pricing upon request
ShopShops From $134/month plus 5% of sales
Talkshop.live 10.25% + 30¢ per item sold
CommentSold Live From $49/month
TikTok Shop From 2% for a commission fee
GoLive Pricing upon request
Facebook Live Shopping Free
Compare Software Specs Side by Side

Compare Software Specs Side by Side

Use our comparison chart to review and evaluate software specs side-by-side.

Compare Software

How to Choose a Live Shopping Platform

Picking the right live shopping platform isn’t rocket science, but you definitely don’t want to go in blind. Here’s how to make sure you’re choosing a tool that’ll turn your live shopping experience into a sales machine instead of a snooze-fest:

  • Check integration with your existing setup. Does the platform play nice with your current ecommerce system? If you’re running Shopify or WooCommerce, make sure it syncs without you needing to be a coding wizard.
  • Test the engagement features. You’re here for the live interaction, so make sure the platform has killer features like live chat, polls, and product shout-outs. If your audience can’t engage, it’s like throwing a party where no one shows up.
  • Look for real-time analytics. Can you track who’s watching, what they’re clicking, and (most importantly) what they’re buying? You’ll want to see these numbers roll in as the livestream is happening to measure success and tweak your strategy on the fly.
  • Go mobile-first. Let’s face it, most people will be watching from their phones while multitasking or half-watching during their lunch break. Make sure the platform looks flawless on mobile, or you’ll lose half your audience before you even get started.
  • Customization options. Does the platform let you sprinkle your brand’s secret sauce all over the livestream? Custom branding, overlays, and product highlights are key to making your stream look less like a high school project and more like a slick, on-brand production.
  • Check pricing and scalability. Some platforms start cheap but add costs as you scale. Know what you’re signing up for now so you’re not surprised later when your skyrocketing viewership comes with skyrocketing fees.

If you tick these boxes, you’re on your way to finding a live shopping platform that’ll make your audience excited to watch—and more importantly, eager to buy.

The 10 Best Live Shopping Platforms for Savvy Ecomm Brands, Reviewed

Now, the reviews. Here are our top 10 picks of live shopping platforms, each with a summary of what it is, what makes it unique, standout features, available integrations, and a list of pros and cons.

Best live shopping platform for a wide range of features

  • Free plan + demo available
  • From $49/month
Visit Website
Rating: 4.9/5

Channelize.io enables ecommerce brands to add live shopping experiences to their websites and apps. 

Why I picked Channelize: Channelize is an end-to-end solution that offers a wide range of features. The software allows sellers to interact live with customers through features, like live chat, and product demonstrations. Additionally, sellers can multi stream their events across a variety of platforms including Facebook, YouTube, and others.

The miniplayer feature of Channelize.io is a floating video player that allows buyers to check the product page without leaving the live shopping experience. It also includes in-show product promotion, product spotlight, shopping show analytics, custom RTMP support, and more. 

Channelize Standout Features and Integrations:

Standout features include audience analytics feature that shows unique insights about user behavior and their preferences.

Integrations include Shopify, WooCommerce, Magento, PrestaShop, Wix, and Shoplazza.

Pros and cons

Pros:

  • Experience with a variety of industries
  • In show add-to-cart function available
  • Pre-built integrations with ecommerce platforms

Cons:

  • Additional add-ons can be expensive
  • Multistreaming is only available in top plans

Best live shopping platform for Amazon store owners

  • Free To Use

Amazon Live is a live shopping platform within Amazon that allows US Professional Sellers, US Amazon vendors, and Amazon influencers with storefronts to promote and sell products through livestream shopping events.

Why I picked Amazon Live: I picked Amazon Live because it presents Amazon store owners an opportunity to sell products through shopping livestreams. Store owners can create shoppable live streams to educate and interact with customers in real time. Sellers can also partner with Influencers to promote their products.

Additionally, Amazon Live includes a metrics feature that allows users to measure performance and improve their next live stream. The metrics tools include viewer count, which shows the number of users viewing the livestream. The Channel Analytics dashboard in the Amazon Live Creator app also provides a snapshot of the channel's total views, unmuted views, and product clicks. These metrics can help store owners track their livestream's success and make data-driven decisions to improve their future livestream videos.

Amazon Live Standout Features and Integrations:

Standout features include the product highlighting feature, which allows users and store owners to showcase their products during their live streams. This feature enables store owners to highlight specific products in their product carousel and offer viewers clickable links to purchase the products.

Integrations weren't included on their website but they most likely integrate with other Amazon systems at the very least.

Pros and cons

Pros:

  • Pay to boost your live stream is available
  • Suitable for Amazon store owners
  • Free to use

Cons:

  • Users can't redirect traffic to their own website
  • Can only promote Amazon products

Best live shopping platform with a wide range of integrations

  • Pricing upon request

Bambuser is a live commerce platform that supports one-to-many and one-to-one shopping experiences. Other than live streams, sellers can also host pre-recorded and edited videos on the platform.

Why I picked Bambuser Live Video Shopping: I chose Bambuser Live Video Shopping because it offers a wide range of integrations. It integrates live video shopping capabilities with various e-commerce platforms, social media channels, and websites, allowing businesses to effortlessly reach and engage their target audiences across multiple online touchpoints.

This integration ecosystem enhances the visibility of live shopping events and maximizes the potential for conversions by meeting customers where they already are, ensuring a convenient and personalized shopping experience that boost sales.

Bambuser Live Video Shopping Standout Features and Integrations:

Standout features include the Floating Action Button (FAB) previews. These are pop-up teaser videos that create a sense of urgency and lead to higher visitor-to-viewer conversions.

Integrations include Shopify, Salesforce, Centra, Magento, Storm Commerce, WooCommerce, and Episerver Commerce.

Pros and cons

Pros:

  • Includes chat feature
  • Integrates with various ecommerce platforms
  • Allows sellers to stream videos in high-definition

Cons:

  • Lacks transparent pricing
  • The basic package doesn't include a live chat feature

Best live shopping platform for niche businesses

  • Pricing upon request

NTWRK is a live video shopping platform that blends entertainment, commerce, and pop culture. It's designed to create a unique shopping experience by combining live streamed content with limited-time product drops, often featuring exclusive and hard-to-find items from various brands and artists.

Why I picked NTWRK: Niche businesses often cater to a specific audience with unique interests. NTWRK allows them to connect directly with their target audience through curated live shows and product drops, ensuring the right people see their offerings. 

They can showcase products, tell the brand story, and interact with viewers through Q&A sessions, polls and chats, fostering community and authenticity. Also, they host daily live streams that feature trending products and well-known pop culture figures.

NTWRK also has a built-in payment function. It accepts payment methods from major credit card companies, including Visa, Mastercard, and American Express. This allows users to purchase directly within the app during the live video streams and shopping events.

NTWRK Standout Features and Integrations:

Standout features include virtual festival features that allow users to participate in immersive online events that feature exclusive drops, experiential content, and interactive experiences. The virtual festival showcases exclusive and highly-coveted product releases from a variety of brands and artists. Users have the opportunity to purchase limited-edition items that are only available during the festival.

Integrations weren't included on their website but it's a safe bet to assume they connect to most social media platforms.

Pros and cons

Pros:

  • Hosts NFT sales
  • Modern interface
  • Hosts daily virtual live streams

Cons:

  • Doesn't provide customer activity data
  • Doesn't embed on other platforms

Best live shopping platform for collaboration with influencers

  • 30-day free trial
  • From $134/month plus 5% of sales

CommentSold is a live selling video commerce platform that allows shops to sell live on various social media platforms such as Facebook, Instagram, and TikTok. It enables businesses to transform their product listings into virtual events that can be streamed across all their channels simultaneously, reaching customers where they prefer.

Why I picked CommentSold Live: CommentSold is well-suited for cross-streaming due to its ability to integrate with various social media platforms, allowing businesses to sell products across multiple streams simultaneously. Sellers can easily set up live streams on their website, mobile app, Facebook page, and groups. Also, the platform provides push notification that keeps customers updated about promos, important events, and new arrivals.

CommentSold Live Standout Features and Integrations:

Standout features include real-time inventory and a waitlist feature that allows ecommerce businesses to manage their inventory across all channels from a single dashboard. The inventory updates in real-time, ensuring businesses can keep track of their stock levels and avoid overselling. The waitlist feature also allows customers to express their interest in sold-out products by adding the item. 

Integrations include PayPal, Shopify, Instagram, Stripe, Meta for Business, Shippo, Intercom, Square for Retail, TikTok, and Avalara.

Pros and cons

Pros:

  • Offers three pricing plans
  • Provides a 30-day free trial
  • Easy to use and simple interface

Cons:

  • Limited customer support
  • Limited customizations

Best live shopping platform for pre-paid shipping notification features

  • 10.25% + 30¢ per item sold

TalkShop.live is an online platform for live streaming and home shopping shows with a built-in buying experience. It allows users to go live and sell products through interactive video broadcasts. 

Why I picked Talkshop.live: TalkShop.live offers automated fulfillment, which includes pre-paid shipping labels with automated shipping notifications for sellers and customers. The automated fulfillment feature makes the fulfillment process easier and more efficient for sellers, as they don't have to manually create shipping labels or send shipping notifications to customers. 

Additionally, the automated shipping notifications keep customers informed about the status of their orders, which leads to increased customer satisfaction. This helps sellers build a positive reputation and increase customer loyalty.

Talkshop.live Standout Features and Integrations:

Standout features include TalkShop.live iOS Seller app, and desktop or mobile browser.

Integrations include Shopify and WordPress. You can also get additional integrations through API.

Pros and cons

Pros:

  • Easy to use
  • Offers seamless in-platform purchasing
  • Provides a unique and interactive platform for sellers

Cons:

  • Pricing details are not transparent
  • Not highly customizable

Best live shopping platform for cross-streaming

  • Free plan + demo available
  • From $49/month

CommentSold is a live selling video commerce platform that allows shops to sell live on various social media platforms such as Facebook, Instagram, and TikTok. It enables businesses to transform their product listings into virtual events that can be streamed across all their channels simultaneously, reaching customers where they prefer.

Why I picked Channelize: Channelize is an end-to-end solution offering many features. The software allows sellers to interact live with customers through live chat and product demonstrations. Additionally, sellers can multi-stream their events across various platforms, including Facebook, YouTube, and others.

The mini-player feature of Channelize.io is a floating video player that allows buyers to check the product page without leaving the live shopping experience. It also includes in-show product promotion, product spotlight, shopping show analytics, custom RTMP support, and more. 

Channelize Standout Features and Integrations:

Standout features include an audience analytics feature that shows unique insights about user behavior and their preferences.

Integrations include Shopify, WooCommerce, Magento, PrestaShop, Wix, and Shoplazza.

Pros and cons

Pros:

  • Experience with a variety of industries
  • In-show add-to-cart function is available
  • Pre-built integrations with ecommerce platforms

Cons:

  • Additional add-ons can be expensive
  • Multistreaming is only available in top plans

Best live shopping platform for reaching a large audience

  • Free to start using
  • From 2% for a commission fee

TikTok recently launched its live shopping features in November 2022. With the launch of these features, TikTok has expanded into the realm of social commerce, offering a great opportunity for sellers to reach a large audience.

Why I picked TikTok Shop: With the help of TikTok Shop, sellers can tap into the large audience of the social media app. It has 1 billion users, with 50 million daily active users in the US alone, making it one of the most popular social media channels. 

Moreover, through TikTok Shop, you can increase your brand exposure and get more eyeballs on your business. Additionally, if your business caters to Gen-Z and millennials, TikTok is the place to be since more than half of TikTok's user base comprises Gen-Z and millennials.

TikTok Shop Standout Features and Integrations:

Standout features include filters and effects that allow you to improve the quality of your live stream video. For example, you can filter your face or add a green background. The platform also allows its users to invite a co-host, which presents a great opportunity for collaboration with influencers.

Integrations include Prestashop, Base, Square, BigCommerce, OpenCart, Ecwid, and Shopline.

Pros and cons

Pros:

  • Integrated into TikTok app
  • Large and active user base
  • In-app checkout feature available

Cons:

  • Limited functionalities
  • Analytics data is only available for 28 days

Best AI-powered live shopping platform

  • 30-day free trial
  • Pricing upon request

GoLive is a live shopping platform trusted by brands like Guess, Samsung, LG, and so on.

Why I picked GoLive: GoLive's sentiment analysis feature analyzes and interprets the sentiment expressed in text data. This means that as live shopping sessions are happening, GoLive can analyze the sentiment of the text data generated in real time.

It is also capable of emotion mining, which involves extracting and analyzing various emotions expressed in the text. This allows brands and retailers to gain insights into the emotional responses of their customers during live shopping sessions.

GoLive Standout Features and Integrations:

Standout features include AI-powered chatbots that can engage with shoppers, answer their questions, and provide real-time assistance.

Integrations weren't included on their website but it's a safe bet to assume they connect to most social media platforms. 

Pros and cons

Pros:

  • Interactive chatbots that can engage with shoppers
  • Personalized recommendations for shoppers
  • Real-time insights on customer data

Cons:

  • Limited features
  • Limited information available on pricing and features

Best live shopping platform for a variety of businesses

  • Free

Facebook Live Shopping is a feature of Facebook that combines live video streaming with ecommerce. It allows businesses to sell their products through live video broadcasts on Facebook.

Why I picked Facebook Live Shopping: Facebook has a large user base, making it an ideal platform for businesses of all shapes and sizes to sell their products. For example, ecommerce sellers can use Facebook's live shopping feature to demonstrate their products’ features and answer customers' questions. Additionally, local businesses, artisans, and craftsmen can also use it to reach a broader audience beyond their local area. They can showcase their products, share their stories and build a loyal customer base.

Similarly, fashion and beauty industry brands can leverage Facebook Live Shopping to demonstrate makeup techniques, show clothing items, and provide styling tips. This visual and interactive format can help customers visualize how products will look and work.

Facebook Live Shopping Standout Features and Integrations:

Standout features include live stream notifications. These are notifications sent out to users when a Facebook Live Shopping event is about to begin. They serve as reminders for users who have shown interest in the live shopping events or interacted with similar content. 

Integrations weren't included on their website but it's safe to assume it probably integrates with other META platforms.

Pros and cons

Pros:

  • Free to use
  • Provides access to a large audience
  • Easy to use

Cons:

  • Not scalable
  • Limited features

Other Live Shopping Options

Here are some other tools that didn’t make the top 10 list but are worth considering.

  1. YouTube Live Shopping

    Live shopping platform for cross-channel live redirects

  2. QVC Live

    Live shopping platform for access to experienced hosts

  3. Whisbi

    Live shopping platform for 1-to-1 selling

  4. giosg

    Live shopping platform with ecommerce tools

  5. Grip

    Live shopping platform for simplicity and ease of use

  6. BuyWith

    Live shopping platform for moderated chat

  7. Streams.live

    Live shopping platform with AI-assistant

  8. Restream

    Live shopping platform for QR code product pop-ups

  9. Klarna

    Live shopping platform for creating shoppable content

  10. Livescale

    Live shopping platform for in-video purchase

  11. Tangiblee

    Live shopping platform for enterprises

  12. ConferWith

    Browser-based live shopping platform

  13. Emplifi

    Live shopping platform for scheduling live events

  14. GhostRetail

    Live shopping platform for retailers of every size

  15. Livery

    Scalable live shopping platform

Our Selection Criteria for Live Shopping Platforms

Choosing the right live shopping platform is a lot like picking the perfect streaming service—you want something that’s user-friendly, packed with features, and gives you the best bang for your buck.

After reviewing a lineup of options, we’ve developed a weighted scoring system to help you find the best platform for your ecommerce business. Here’s how we break it down:

Core functionality (25% of total weighting score)

This is the bread and butter of any live shopping platform—the stuff that makes it all work. Without these features, it’s like trying to stream without wi-fi.

  • Live streaming capabilities. Seamless, high-quality streaming without lag or awkward buffering breaks.
  • In-stream purchasing. Customers should be able to buy products directly from the video without jumping through extra hoops.
  • Audience interaction tools. Live chat, polls, and real-time Q&A sessions to keep viewers engaged and buying.
  • Product showcasing. Highlight products on screen with clickable links and live demos that bring them to life.
  • Ecommerce integration. Smoothly connects with your existing ecommerce store so all your products, inventory, and checkout systems are in sync.

Additional standout features (25% of total weighting score)

These are the cool extras that take a good platform and make it great. They’re the features that give you an edge over the competition.

  • Mobile-first design. Ensures your stream looks amazing on mobile, where most people will be watching.
  • Advanced analytics. Detailed insights on viewer engagement, click-through rates, and conversions—because you can’t improve what you don’t measure.
  • Social sharing options. Let viewers share your stream or specific moments with their social circles, amplifying your reach.
  • Custom branding. Customize the look of your stream to match your brand’s identity, from logos to color schemes.
  • Interactive elements. Gamified features like giveaways, countdown timers, or live product drops to keep your audience hyped and invested.

Usability (10% of total weighting score)

A platform can have all the features in the world, but if it’s confusing to use, it’s like having a remote with too many buttons. Simple is better.

  • User-friendly interface. A clean, intuitive design that makes it easy to set up and run your livestream without feeling like you need a PhD in tech.
  • Smooth navigation. You should be able to find all the essential features easily, without digging through endless menus.
  • Efficient workflows. From scheduling your stream to showcasing products, every step should be straightforward and quick.

Onboarding (10% of total weighting score)

You want to hit the ground running with minimal frustration. Onboarding tools help you get up to speed faster so you can focus on selling, not learning.

  • Training resources. Access to tutorials, how-to guides, or demo videos that make setting up a breeze.
  • Interactive product tours. In-platform tours or guides that walk you through the main features before your first live stream.
  • Supportive setup. Personalized help or live support during your initial setup to make sure everything is ready to go before your big debut.

Customer support (10% of total weighting score)

When things go sideways, you need to know there’s someone there to help. Great customer support can be the difference between a small hiccup and a livestream disaster.

  • Responsive support team. Real people who can jump in to assist when things go wrong—not just canned responses from a chatbot.
  • Multiple support channels. Whether you prefer email, chat, or phone, the platform should offer a range of ways to get help.
  • Self-help resources. Well-organized FAQs and knowledge bases for quick answers when you need them.

Value for money (10% of total weighting score)

You’re running a business, so budget matters. But it’s not just about being cheap—it’s about getting the most out of your investment.

  • Competitive pricing. You should get a lot of bang for your buck, with features that justify the price.
  • Transparent costs. No hidden fees or surprise charges—know exactly what you’re paying for upfront.
  • Flexible plans. The platform should scale with your business, offering pricing tiers that grow as you do.

Customer reviews (10% of total weighting score)

What better way to judge a platform than by hearing from the people who’ve already used it? Look for feedback from actual users to get the inside scoop.

  • High satisfaction rates. Positive reviews and happy users are always a good sign.
  • Praise for ease of use. Look for reviews that mention how simple it is to get started and manage the platform.
  • Strong support feedback. Consistent shout-outs for responsive and helpful customer support are a major plus.
  • Good comparisons. Find out how the platform stacks up against competitors in terms of features, ease of use, and value.

By weighing these criteria, you’ll be able to find a live shopping platform that fits your business like a glove—or in this case, like a perfectly designed stream setup that gets customers excited and ready to buy.

Live shopping isn't a static technology, and 2025 is set to take it to new levels of interactivity and innovation. Here’s what you need to know about the hottest trends shaping live shopping:

  • Augmented reality (AR) and virtual reality (VR) shopping. AR and VR are becoming mainstream, allowing customers to virtually try on clothes or see how products look in their space—right from the livestream. It’s like giving your customers a virtual fitting room.
  • AI-driven personalization. Artificial intelligence will take personalization up a notch by recommending products in real time, based on each viewer’s preferences and shopping behavior. This boosts engagement and helps nudge viewers into making quicker buying decisions.
  • Influencer and celebrity-hosted streams. Expect more high-profile influencers and celebrities hosting live shopping events. Their massive fanbases can drive engagement and create a sense of exclusivity around the products, which often leads to more sales.
  • Multi-platform streaming. Brands will stream their live shopping events on multiple platforms at once—social media, their website, and third-party marketplaces—ensuring they reach as many viewers as possible, wherever they prefer to watch.
  • User-generated content (UGC). Authentic, user-created content will be a key driver in live shopping events, with real customer reviews, unboxings, and testimonials creating trust and influencing purchases.
  • Sustainability and transparency. Shoppers are demanding eco-friendly products and ethical business practices. Brands will use live shopping events to showcase their sustainability efforts and connect with environmentally conscious consumers.
  • Shoppable video on demand. For those who can’t catch the live event, shoppable videos will allow viewers to watch—and buy—on their own time, blending the convenience of traditional ecommerce with the excitement of live shopping.

Key Features of Live Shopping Platforms

The best live shopping platforms are loaded with features that turn your basic livestream into a sales-driving, audience-engaging, money-making machine.

Here are the must-have features to look for when choosing the right platform:

  • Real-time video streaming. The foundation of any live shopping platform—seamless, high-quality video that doesn't lag, freeze, or buffer mid-sale.
  • In-stream purchasing. Viewers should be able to buy directly from the livestream without leaving the page. It’s all about instant gratification: see it, love it, buy it.
  • Interactive chat. Keep your audience engaged by allowing them to ask questions, make comments, and interact with you and each other in real time. Bonus points if you can pin key comments or highlight viewer questions.
  • Product showcasing. This is the magic moment—highlighting products on screen with clickable links or live demos. The best platforms let you display product details, prices, and purchasing buttons directly in the stream.
  • Mobile optimization. A large chunk of your viewers will be on their phones, so a platform that prioritizes mobile streaming with slick, responsive design is key.
  • Custom branding. Make the stream your own with customizable overlays, colors, and logos. Consistency with your brand makes your livestream look polished and professional.
  • Audience engagement tools. Polls, giveaways, countdown timers, and live product drops—these features keep your audience excited, engaged, and most importantly, ready to buy.
  • Social sharing. Amplify your reach by letting viewers share the livestream (or specific moments) to their social networks directly from the platform.
  • Analytics and tracking. Know your numbers! The platform should provide real-time analytics on viewership, engagement, and sales, so you can measure what’s working and tweak what’s not.
  • Replays and highlights. Not everyone can make it to your live event, so having the ability to record and post replays or create highlight reels can extend the life of your livestream long after it’s over.

A live shopping platform with these features will give you everything you need to create a smooth, engaging, and conversion-friendly live shopping experience that feels both fun and professional.

Benefits of Live Shopping Platforms

The live stream shopping market is expected to grow to more than $55 billion by 2026. Here’s why adopting live shopping can elevate your business:

  • Increased customer engagement. Live shopping creates a real-time, interactive experience that draws your audience in, keeping them engaged longer than traditional shopping methods. It’s like having a virtual conversation with your customers, building a personal connection.
  • Boosted conversion rates. The live format creates a sense of urgency and excitement that can lead to higher conversion rates. Viewers are more likely to make impulsive purchases when they see products in action and feel part of an exclusive event.
  • Real-time feedback. Live chat and audience interaction let you get immediate feedback on your products. It’s a great way to answer questions, address concerns, and highlight the features that really matter to your viewers.
  • Stronger brand loyalty. Livestreaming gives your brand a face and a personality. Regular live shopping events can help you build a community, making customers feel more connected to your brand and more likely to return for future purchases.
  • Showcase products in action. Unlike static images or text, live shopping allows you to demonstrate products in real time. Whether it’s a clothing try-on or a gadget demo, seeing the product in use helps customers make more informed decisions.
  • Expanded audience reach. With features like social sharing and replays, live shopping events have the potential to reach a wider audience, spreading your brand message far beyond your existing customer base.
  • Real-time sales data. The analytics offered by live shopping platforms give you immediate insights into what’s working, who’s watching, and what’s selling—allowing you to optimize your strategy on the fly.
  • Cost-effective marketing. Live shopping events are a highly engaging form of content marketing. They don’t require big production budgets like TV commercials, yet they provide a direct channel to showcase products and drive sales.

With benefits like these, live shopping platforms aren’t just about selling products—they’re about building relationships, driving engagement, and growing your brand in new and innovative ways.

Live Shopping Platforms FAQs

Hey, you made it to the Qs and the As! At this point, you’ve learned a thing or two, but for any lingering things you have yet to learn, we’ve got some FAQs for you.

How easy is it to integrate a live shopping platform with my existing ecommerce store?

Integrating a live shopping platform is easy with ecommerce platforms like Shopify, WooCommerce, and Magento, offering plug-and-play solutions. Custom setups may require API support or specialized tools for compatibility.

What kind of engagement features should I look for in a live shopping platform?

The best platforms offer a variety of interactive features to keep your audience hooked:

  • Live chat for Q&A sessions.
  • Polls and real-time feedback to gauge interest.
  • Product highlights that viewers can click on during the stream.
  • Gamified elements like giveaways or countdown timers to create urgency.

Can I host live shopping events on multiple platforms at the same time?

Yes, many platforms support multi-platform streaming, letting you broadcast your live event on social media (Facebook, Instagram, YouTube) and your website simultaneously. This way, you can reach a wider audience without splitting your focus between different streams.

How do live shopping platforms handle payments and ensure secure transactions?

Live shopping platforms handle payments securely by integrating payment gateways like Stripe or PayPal, ensuring PCI compliance, and using encryption to protect buyer data during transactions.

What kind of analytics and reporting can I expect from a live shopping platform?

Expect real-time analytics on viewer engagement, peak times, click-through rates, and sales performance, helping you optimize future streams by understanding what resonates with your audience.

How do live shopping platforms support mobile users and mobile-first shopping experiences?

Top live shopping platforms focus on mobile users with responsive design, high-quality mobile streaming, and seamless checkout processes, ensuring an optimized experience for smartphone shoppers.

Other Shopping Platform Reviews

Live shopping platform aren’t the only tools you’ll need, here are some other options that are worth checking:

Merge IRL and Online Commerce With Live Shopping Platforms

You can have something close to the in-store experience without having to rent commercial real estate, hire cashiers, and share physical space with strangers. So, this must be the future.

Live shopping platforms are the ticket.

You can open up this new sales channel to engage with customers that want that live real-time experience but online. There are many options to make this happen, so hopefully we've helped you make this very important decision.

If you aren't quite sure about a paid option, try the free trial and see what you think.

Additionally, make sure to sign up for The Ecomm Manager newsletter to get the latest articles and insights from top thinkers in the ecommerce industry. 

Sean Flannigan
By Sean Flannigan

Sean is the Senior Editor for The Ecomm Manager. He's spent years getting to know the ecommerce space, from warehouse management and international shipping to web development and ecommerce marketing. A writer at heart (and in actuality), he brings a deep passion for great writing and storytelling to ecommerce topics big and small.