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There are so many different RetailOps software solutions, so making a shortlist of the best can be tricky. You want to streamline retail operations, enhancing efficiency and accuracy in managing inventory, orders, and customer data—and now need the right tool for your commerce operation. I've got you covered! In this post, I share from my personal experience managing online commerce businesses, using many different RetailOps platforms with stores of all sizes, and share my picks of the best RetailOps software overall.

What is RetailOps Software?

RetailOps software is a comprehensive tool designed for retailers to manage and optimize their day-to-day operations. It integrates various functions such as inventory management, purchasing, warehouse management, and order fulfillment into a single platform.

The purpose is to streamline processes, reduce manual effort, and improve accuracy, enabling retailers to efficiently handle their inventory, process orders quickly, and provide better customer service.

Overviews Of The Top Retail Store Software

Here’s a brief description of each retail software item that is featured on this top 16 list.

Best RetailOps software for AI-powered forecasting capabilities

  • Free demo
  • Pricing upon request
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Rating: 5/5

Oracle Retail is a comprehensive and cutting-edge RetailOps software solution designed to empower retailers with the tools they need to efficiently manage their operations and enhance customer experiences. This robust platform offers a wide range of capabilities, including inventory management, demand forecasting, merchandise planning, pricing optimization, and point-of-sale (POS) solutions, all integrated into a unified system.

Oracle Retail stands out with its integrated AI-powered forecasting capabilities, which leverage machine learning to provide highly accurate demand forecasts. This unique feature helps retailers optimize inventory levels, reduce carrying costs, and minimize stockouts, giving them a competitive edge in managing supply chains efficiently.

Oracle Retail offers comprehensive support for omnichannel retail operations, allowing retailers to seamlessly integrate both physical and digital channels. This includes order orchestration, inventory visibility, and flexible fulfillment options, ensuring a consistent and convenient shopping experience for customers across all touchpoints.

Oracle Retail doesn't list its exact integrations but it does promise connections with foundation data cloud services, retail pricing cloud service, stock count export, notification services, ticket printing, and other 3rd parties.

Oracle Retail offers pricing upon request and a free demo.

Best for POS integration services

  • Free demo available
  • From 2.3% + $0.1 per transaction

Clover is a point-of-sale (POS) system that provides businesses with a combination of hardware and software to facilitate sales transactions and manage day-to-day operations. The system is designed to serve the needs of various business types, including retail stores, restaurants, and service providers, by providing a centralized solution for processing payments, tracking sales, and managing business activities. 

Clover's point-of-sale system offers features that support retail operations, such as inventory management, which allows retailers to track stock levels, manage orders, and receive notifications for low inventory. The system also includes employee management tools that enable scheduling, time tracking, and permission settings for staff. Additionally, the platform's customer engagement tools help retailers create loyalty programs and promotions to encourage repeat business. 

Clover's reporting and analytics tools also provide insights into sales trends, product performance, and customer preferences, aiding in decision-making for retail management.

Clover integrates with a variety of third-party applications, including Adobe Commerce, Xero, Shopify, DocuSign, Mailchimp, Booker, and Homebase, Findmyshift, and WooCommerce.

Clover's pricing starts at 2.3% + $0.1 per transaction and they provide a free demo upon request.

Retail ops app with real-time sales data and intuitive inventory tools that only charges per transaction

  • Free plan available
  • From $36/month plus 2.9% + $0.30 per transaction
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Rating: 4.3/5

Square is a suite of tools to help you manage your retail business. You can use Square to reward customers and inspire customer loyalty through a loyalty program or attract new ones by running a marketing campaign. This retail software solution has a payroll feature for managing the salaries and benefits of employees.

Square is the best retail ops software if you have both an online and a physical store because it lets you handle payments on both stores using one POS system. The online store automatically syncs with your POS system in real-time, so you always have an updated inventory.

Square lets you sell your products on TikTok and Instagram to reach more customers.

Square is free software that charges a processing fee of 2.6% + $.10 per transaction.

RetailOps Software with a catalog management feature

  • Pricing upon request
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Rating: 1/5

HCL Commerce is a digital platform for ecommerce, healthcare, professional services, and marketing companies. It has a content management feature to create informative digital content that helps customers while promoting your latest product offerings. HCL Commerce has a promotions engine to help you create promotions that benefit customers while increasing your sales figures and revenues.

HCL Commerce is the best RetailOps software with a catalog management feature to keep your online catalog organized. You can use it to sort products into categories to make customer searches easier.

HCL Commerce also lets you quickly add product attributes and descriptions, so customers know what they are buying. You can also use this retail operations tool to create international catalogs that are multilingual and multi-currency to serve more customers.

HCL Commerce integrates with other retail operations tools like Mailchimp, Salesforce, Facebook, and Google Drive.

HCL Commerce provides pricing details and a demo upon request.

Operations software for retail and/or restaurants with features for POS, loyalty, and CRM

  • 14-day free trial
  • From $99 per month
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Rating: 4.1/5

Lightspeed POS is a retail software with a suite of retail tools like inventory management, analytics, reporting, and payment processing. It has built-in features like gift cards and discounts to help keep customers happy and increase sales. Lightspeed POS is an open API that allows you to develop custom solutions to your unique business needs.

Lightspeed POS is the best retail POS system with a retail analytics feature to help you gain insights on how to improve your business. This retail software lets you generate staff performance reports for rewarding top performers and identifying coaching opportunities for non-performing employees.

You can use Lightspeed POS to inspire customer loyalty by identifying top spenders to craft a rewards system or offer special deals. This retail analytics feature can also help you study product movement to decide which products to put on sale and which ones you need to increase stocks of.

Lightspeed POS integrates with other retail operation software, including EzShop, Kangaroo Rewards, and Retail Toolkit.

Lightspeed POS’ pricing starts at $89/month/register, and they provide a free trial upon request.

Multi-outlet POS and inventory platform with real-time reporting

  • Free 14 days trial
  • From $99/month
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Rating: 4/5

Vend is a retail ops software to increase store traffic, attract customers, and increase revenues. It has an integrated payment gateway to accept payments through cash, debit cards, credit cards, contactless payments, and gift cards. You can use this retail management system to connect with ecommerce platforms if you want to sell products in-store and online.

Vend is the best retail management software if you want one with a versatile POS system because it works on Mac and Windows systems, offline and online.

Vend has an iPad app for use anywhere inside your retail store or while selling at fairs or exhibits. You can customize Vend by creating quick keys for your popular products to shorten the checkout process and improve customer experience.

Vend POS pricing starts at $99/month/register and offers a free 14-day trial.

Free retail and inventory workflows with stocktaking and count, invoicing, and business dashboard apps.

  • 60 days free trial
  • From $39/month
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Rating: 3.8/5

Erply is a retail software solution for managing your store operations and employees. It has a cash in/out feature to log expenses, monitor petty cash, and track cash handling. Erply has a product management feature for managing products and prices. It has an order management system for processing orders and managing customer deliveries.

Erply is the best POS system if you want one with an integrated employee time clock to manage your employees’ payrolls. Its time clock application can help you accurately keep track of employee hours to prevent payroll disputes. Employees can access the time clock application in the POS machine and mobile devices to clock in while on store duty or while manning field events like bazaars, exhibits, or fairs.

Erply integrates with customer relationship management and payment processing software like Avalara, Google Drive, PayPal, ShoreSuite, and Ento.

Erply has a free version with limited features for one user account, while the pricing for the paid versions starts at $39/month/up to two accounts.

They offer a 60-day free trial for their paid versions.

Retail ops software with cloud-based point-of-sale tools

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Rating: 4.7/5

Rain POS is an all-in-one retail POS system for managing your online and in-store retail operations. It has an inventory management feature to help you manage your store’s inventory level and identify items you need to order from suppliers. You can use Rain POS to create an eCommerce website with optimized web pages to help you reach more customers.

Rain POS is the best POS system with integrated marketing features to help you attract new customers and increase customer loyalty. You can use Rain POS to automatically launch text and email marketing campaigns so you can concentrate on managing your store operation.

This retail software allows you to send Facebook and Google review invites to boost your online reputation and attract more customers.

Ran POS also has a marketing dashboard for assessing the effectiveness of your marketing activities.

Rain POS provides information about their pricing and demo upon request.

System able to track orders, KPIs, sales channels, product details, and warehousing

RetailOps is a retail management system for managing your retail business, whether online or in-store. This retail operations software supports multiple warehouses and selects the one nearest your customer to minimize costs and expedite deliveries. RetailOps can help you maintain inventory levels to prevent overselling, reduce cancellations, and improve customer satisfaction.

RetailOps is the best retail management software if you want to maintain a healthy relationship with suppliers because of its vendor management feature. RetailOps is a central database for storing vendor contact information, terms, and PO history to have immediate access to critical information. This retail inventory management software automates sending purchase orders on schedule to help you save time and keep your inventory fully stocked.

RetailOps integrates with other retail operations software, including Shopify, Magento, Amazon, FedEx, and Returnly.

RetailOps provides pricing information and a demo upon request.

Retail management software with order management feature

  • Free trial
  • From $80/month

Heartland is a retail operations software with a CRM feature to gather customer data, like their favorite colors or children’s names, which you can use to give customers personalized buying experiences. You can use Heartland to accept payments online or within your retail store with the help of its mobile POS system. This retail operations software has a reporting feature that lets you use customer and sales data to gain insights on how you can improve your sales figures and increase revenues.

Heartland is the best retail management software with an order management feature for providing customers with excellent shopping experiences. This retail POS system gives you access to real-time inventory data to know when to restock and which products you need to push. It sends you fulfillment alerts to keep you informed of order statuses. This POS software also splits orders to multiple fulfillment points if necessary to help you save time and make sure that orders get to customers using the most efficient route.

Heartland integrates with other POS software, including WooCommerce, Salesforce, Mailchimp, and BigCommerce.

Heartland pricing starts at $80/month/POS station, and they offer a free trial of unspecified duration.

The Top Retail Store Software Summary

Tools Price
Oracle Retail Pricing upon request
Clover From 2.3% + $0.1 per transaction
Square From $36/month plus 2.9% + $0.30 per transaction
ShopKeep Pricing upon request
Lightspeed From $99 per month
Vend From $99/month
Erply From $39/month
Rain No price details
RetailOps No price details
Springboard Retail From $80/month
Preview Image - <h2 class="c-block__title b-summary-table__title c-listicle__title h3" > Compare Software Specs Side by Side</h2>

Compare Software Specs Side by Side

Use our comparison chart to review and evaluate software specs side-by-side.

Compare Software

Other Retail Automation Options

Here are a few more that didn’t make the top list. If you need additional suggestions for a handy retailing information system, check these out. If you need further details on retail inventory management specifically, you should check out my warehouse management system software suggestions.

Retail Ops Software Comparison Criteria

Here’s what I look for when I select retail ops software for review.

  1. User Interface: Retail operation is fast-paced, so I look for software with a clean interface to find the features I need quickly. 
  2. Usability: This software is for store employees, warehouse managers, and others, so I look for software that anyone can master easily. 
  3. Integrations: Retailers use many other tools and software to run their business, so I look for software that works great with other applications. 
  4. Value for Pricing: Retailers want software to help them run their business without inflating their overhead, so I look for software with many features but reasonable pricing. 

Key Features

  1. Payment processing: The ability to accept payments from customers through cash, credit cards, debit cards, gift checks, and digital payments. 
  2. Inventory management: Keeps track of the inventory levels to prevent out-of-stock items.
  3. Warehouse management: Tool for managing warehouses, distribution, and storage centers.
  4. Vendor management: This allows retailers to keep a record of vendors and suppliers and manage the sending of purchase orders for replenishing their inventory. 
  5. Employee time clock: Records employee hours for accurate timekeeping and payroll. 
  6. Coupons and discounts: Lets retailers create coupons, discounts, and promotions to boost sales and revenue. 

Retail Intelligence Software FAQ

Below, I’ve answered some commonly asked questions about retail ops software.

Other Retail Software Reviews

Here are a few other similar reviews for your considerations.

What Do You Think About These Retail Info Systems?

Have you tried out a retail data field portal listed above? What retail sales data tools do you use on a regular basis? Is there any retail analytics software that you would add to the list? Let us know in the comments.

Not exactly what you're looking for? Check our list out of the 10 Best PIM Software For Product Information Management.

Francois Marchand
By Francois Marchand

Francois Marchand is passionate about helping and educating business leaders, ecommerce professionals, and digital marketers grow their skill sets to stay ahead of the competition. Francois holds a BA Specialization in Communication Studies & Journalism from Concordia University (Montreal, QC) and 20+ years of experience in ecommerce, marketing, traditional and digital media, and public relations, including The Vancouver Sun, National Post, CBC/Radio-Canada, Unbounce, and Vancouver Film School.