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10 Best RetailOps Software In 2022

The Best Retail Management Solution List

Here’s a shortlist of the best retailer reports and tools:

  1. Square

    Retail ops app with real-time sales data and intuitive inventory tools that only charges per transaction

  2. Lightspeed

    Operations software for retail and/or restaurants with features for POS, loyalty, and CRM

  3. Vend

    Multi-outlet POS and inventory platform with real-time reporting

  4. Erply

    Free retail and inventory workflows with stocktaking and count, invoicing, and business dashboard apps.

  5. ShopKeep

    RetailOps Software with a catalog management feature

  6. Rain

    Retail ops software with cloud-based point-of-sale tools

  7. RetailOps

    System able to track orders, KPIs, sales channels, product details, and warehousing

  8. Openbravo

    Single cloud platform for agile omnichannel execution of retail POS, OMG, and CRM

  9. Springboard Retail

    Retail management software with order management feature

  10. PHP POS

    Syncs with apps that you already use like QuickBook, Square, and Woocommerce

This article will help you quickly compare and evaluate the best retail management system software and other web retailing tools.

The online retail business is booming. It seems like every hobbyist has an e-shop or is using some sort of retail POS software. This tells us two things: 1) there’s no excuse to not have functioning online retail stores for your business, and 2) there’s more need to have a competent retailing system so that you can stand out.

In this post, I’ll highlight a few of the best retail management solutions and explain what retail management systems can do for your online retail industry. I will also answer some FAQs about different shop data systems and tell you what you should look for in retail management software.

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Retail Ops Software Comparison Criteria

Here’s what I look for when I select retail ops software for review.

  1. User Interface: Retail operation is fast-paced, so I look for software with a clean interface to find the features I need quickly. 
  2. Usability: This software is for store employees, warehouse managers, and others, so I look for software that anyone can master easily. 
  3. Integrations: Retailers use many other tools and software to run their business, so I look for software that works great with other applications. 
  4. Value for Pricing: Retailers want software to help them run their business without inflating their overhead, so I look for software with many features but reasonable pricing. 

Key Features

  1. Payment processing: The ability to accept payments from customers through cash, credit cards, debit cards, gift checks, and digital payments. 
  2. Inventory management: Keeps track of the inventory levels to prevent out-of-stock items.
  3. Warehouse management: Tool for managing warehouses, distribution, and storage centers.
  4. Vendor management: This allows retailers to keep a record of vendors and suppliers and manage the sending of purchase orders for replenishing their inventory. 
  5. Employee time clock: Records employee hours for accurate timekeeping and payroll. 
  6. Coupons and discounts: Lets retailers create coupons, discounts, and promotions to boost sales and revenue. 

Overviews of the Top Retail Store Software

Here’s a brief description of each retail software item that is featured on this top 10 list.

1

Square

Retail ops app with real-time sales data and intuitive inventory tools that only charges per transaction

Square is a suite of tools to help you manage your retail business. You can use Square to reward customers and inspire customer loyalty through a loyalty program or attract new ones by running a marketing campaign. This retail software solution has a payroll feature for managing the salaries and benefits of employees.

Square is the best retail ops software if you have both an online and a physical store because it lets you handle payments on both stores using one POS system. The online store automatically syncs with your POS system in real-time, so you always have an updated inventory.

Square lets you sell your products on TikTok and Instagram to reach more customers.

Square is free software that charges a processing fee of 2.6% + $.10 per transaction.

2

Lightspeed

Operations software for retail and/or restaurants with features for POS, loyalty, and CRM

Lightspeed POS is a retail software with a suite of retail tools like inventory management, analytics, reporting, and payment processing. It has built-in features like gift cards and discounts to help keep customers happy and increase sales. Lightspeed POS is an open API that allows you to develop custom solutions to your unique business needs.

Lightspeed POS is the best retail POS system with a retail analytics feature to help you gain insights on how to improve your business. This retail software lets you generate staff performance reports for rewarding top performers and identifying coaching opportunities for non-performing employees.

You can use Lightspeed POS to inspire customer loyalty by identifying top spenders to craft a rewards system or offer special deals. This retail analytics feature can also help you study product movement to decide which products to put on sale and which ones you need to increase stocks of.

Lightspeed POS integrates with other retail operation software, including EzShop, Kangaroo Rewards, and Retail Toolkit.

Lightspeed POS’ pricing starts at $89/month/register, and they provide a free trial upon request.

From $99 per month

3

Vend

Multi-outlet POS and inventory platform with real-time reporting

Vend is a retail ops software to increase store traffic, attract customers, and increase revenues. It has an integrated payment gateway to accept payments through cash, debit cards, credit cards, contactless payments, and gift cards. You can use this retail management system to connect with ecommerce platforms if you want to sell products in-store and online.

Vend is the best retail management software if you want one with a versatile POS system because it works on Mac and Windows systems, offline and online.

Vend has an iPad app for use anywhere inside your retail store or while selling at fairs or exhibits. You can customize Vend by creating quick keys for your popular products to shorten the checkout process and improve customer experience.

Vend POS pricing starts at $99/month/register and offers a free 14-day trial.

Free 14 days trial

From $99/month

4

Erply

Free retail and inventory workflows with stocktaking and count, invoicing, and business dashboard apps.

Erply is a retail software solution for managing your store operations and employees. It has a cash in/out feature to log expenses, monitor petty cash, and track cash handling. Erply has a product management feature for managing products and prices. It has an order management system for processing orders and managing customer deliveries.

Erply is the best POS system if you want one with an integrated employee time clock to manage your employees’ payrolls. Its time clock application can help you accurately keep track of employee hours to prevent payroll disputes. Employees can access the time clock application in the POS machine and mobile devices to clock in while on store duty or while manning field events like bazaars, exhibits, or fairs.

Erply integrates with customer relationship management and payment processing software like Avalara, Google Drive, PayPal, ShoreSuite, and Ento.

Erply has a free version with limited features for one user account, while the pricing for the paid versions starts at $39/month/up to two accounts.

They offer a 60-day free trial for their paid versions.

60 days free trial

From $39/month

5

ShopKeep

RetailOps Software with a catalog management feature

HCL Commerce is a digital platform for ecommerce, healthcare, professional services, and marketing companies. It has a content management feature to create informative digital content that helps customers while promoting your latest product offerings. HCL Commerce has a promotions engine to help you create promotions that benefit customers while increasing your sales figures and revenues.

HCL Commerce is the best RetailOps software with a catalog management feature to keep your online catalog organized. You can use it to sort products into categories to make customer searches easier.

HCL Commerce also lets you quickly add product attributes and descriptions, so customers know what they are buying. You can also use this retail operations tool to create international catalogs that are multilingual and multi-currency to serve more customers.

HCL Commerce integrates with other retail operations tools like Mailchimp, Salesforce, Facebook, and Google Drive.

HCL Commerce provides pricing details and a demo upon request.

6

Rain

Retail ops software with cloud-based point-of-sale tools

Rain POS is an all-in-one retail POS system for managing your online and in-store retail operations. It has an inventory management feature to help you manage your store’s inventory level and identify items you need to order from suppliers. You can use Rain POS to create an eCommerce website with optimized web pages to help you reach more customers.

Rain POS is the best POS system with integrated marketing features to help you attract new customers and increase customer loyalty. You can use Rain POS to automatically launch text and email marketing campaigns so you can concentrate on managing your store operation.

This retail software allows you to send Facebook and Google review invites to boost your online reputation and attract more customers.

Ran POS also has a marketing dashboard for assessing the effectiveness of your marketing activities.

Rain POS provides information about their pricing and demo upon request.

7

RetailOps

System able to track orders, KPIs, sales channels, product details, and warehousing

RetailOps is a retail management system for managing your retail business, whether online or in-store. This retail operations software supports multiple warehouses and selects the one nearest your customer to minimize costs and expedite deliveries. RetailOps can help you maintain inventory levels to prevent overselling, reduce cancellations, and improve customer satisfaction.

RetailOps is the best retail management software if you want to maintain a healthy relationship with suppliers because of its vendor management feature. RetailOps is a central database for storing vendor contact information, terms, and PO history to have immediate access to critical information. This retail inventory management software automates sending purchase orders on schedule to help you save time and keep your inventory fully stocked.

RetailOps integrates with other retail operations software, including Shopify, Magento, Amazon, FedEx, and Returnly.

RetailOps provides pricing information and a demo upon request.

8

Openbravo

Single cloud platform for agile omnichannel execution of retail POS, OMG, and CRM

Openbravo is a retail store operation software for managing your online and physical store. You can use this software to move products from one store to another for stock replenishment. It lets you access financial information like a detailed history of openings and closings.

Openbravo lets you create and add new products and promotions to your catalog. Openbravo is the best retail ops software if you want one with an inventory management feature. This retail software solution can manage multiple warehouses, distribution centers, and storage areas. The system automatically refreshes so you can access accurate and real-time inventory data to avoid out-of-stock items.

Openbravo lets you record attributes like lot numbers, serial numbers, and expiration dates to track products and prioritize movements easily.

Openbravo provides pricing details upon request.

9

Springboard Retail

Retail management software with order management feature

Heartland is a retail operations software with a CRM feature to gather customer data, like their favorite colors or children’s names, which you can use to give customers personalized buying experiences. You can use Heartland to accept payments online or within your retail store with the help of its mobile POS system. This retail operations software has a reporting feature that lets you use customer and sales data to gain insights on how you can improve your sales figures and increase revenues.

Heartland is the best retail management software with an order management feature for providing customers with excellent shopping experiences. This retail POS system gives you access to real-time inventory data to know when to restock and which products you need to push. It sends you fulfillment alerts to keep you informed of order statuses. This POS software also splits orders to multiple fulfillment points if necessary to help you save time and make sure that orders get to customers using the most efficient route.

Heartland integrates with other POS software, including WooCommerce, Salesforce, Mailchimp, and BigCommerce.

Heartland pricing starts at $80/month/POS station, and they offer a free trial of unspecified duration.

Free trial

From $80/month

10

PHP POS

Syncs with apps that you already use like QuickBook, Square, and Woocommerce

PHP POS is a retail software solution with an inventory management feature to help you make sure that you have enough products for customers. It integrates with your ecommerce store to sync items, categories, prices, and tags with those in your physical store.

You can use PHP POS to create coupons and promotions to entice more customers and increase revenues. It has an integrated employee time clock feature for accurate payrolls.

PHP POS is the best retail management software with a delivery management feature to keep customers happy with on-time deliveries. You can use this feature to keep track of the products going out to customers and their estimated delivery date to keep customers informed. This feature also lets you know the name of the delivery person, so you know who is responsible in cases of delays.

PHP POS integrates with other retail operations tools, including Shopify, WooCommerce, and QuickBooks. You can connect PHP POS to a paid Zapier account if you want access to more premium applications.

PHP POS’s pricing starts at $28.25/month/POS and offers a 14-day free trial.

14 days free trial

From $28.25/month

The Top Retail Store Software Summary

Tool Free Option Price
1
Square

Retail ops app with real-time sales data and intuitive inventory tools that only charges per transaction

Not available

Visit Website
2
Lightspeed

Operations software for retail and/or restaurants with features for POS, loyalty, and CRM

Not available

From $99 per month Visit Website
3
Vend

Multi-outlet POS and inventory platform with real-time reporting

Free 14 days trial

From $99/month Visit Website
4
Erply

Free retail and inventory workflows with stocktaking and count, invoicing, and business dashboard apps.

60 days free trial

From $39/month Visit Website
5
ShopKeep

RetailOps Software with a catalog management feature

Not available

Visit Website
6
Rain

Retail ops software with cloud-based point-of-sale tools

Not available

Visit Website
7
RetailOps

System able to track orders, KPIs, sales channels, product details, and warehousing

Not available

Visit Website
8
Openbravo

Single cloud platform for agile omnichannel execution of retail POS, OMG, and CRM

Not available

Visit Website
9
Springboard Retail

Retail management software with order management feature

Free trial

From $80/month Visit Website
10
PHP POS

Syncs with apps that you already use like QuickBook, Square, and Woocommerce

14 days free trial

From $28.25/month Visit Website

Need expert help selecting the right Retail Software?

We’ve joined up with the software comparison platform Crozdesk.com to assist you in finding the right software. Crozdesk’s Retail Software advisors can create a personalized shortlist of software solutions with unbiased recommendations to help you identify the solutions that best suit your business's needs. Through our partnership you get free access to their bespoke software selection advice, removing both time and hassle from the research process.

It only takes a minute to submit your requirements and they will give you a quick call at no cost or commitment. Based on your needs you’ll receive customized software shortlists listing the best-fitting solutions from their team of software advisors (via phone or email). They can even connect you with your selected vendor choices along with community negotiated discounts. To get started, please complete the form below:

Other Retail Automation Options

Here are a few more that didn’t make the top list. If you need additional suggestions for a handy retailing information system, check these out. If you need further details on retail inventory management specifically, you should check out my warehouse management system software suggestions.

  1. HCL Commerce - Designed to enable agile commerce at scale for enterprise companies.
  2. SPS Commerce - Retail automation with everything from EDI to full-scale retail change management.
  3. Retail Zipline - A one-stop-shop for communications that HQ and field teams understand, used by LUSH and LEGO.
  4. DataTrans - An online payment solution with a flexible platform and the freedom to choose any financial partner.
  5. Cin7 - A cloud-based inventory management system for growing multi-channel businesses.
  6. TrueCommerce - Tools for EDI, inventory management, fulfillment, digital storefronts, and digital marketplaces.

Retail Intelligence Software FAQ

Below, I’ve answered some commonly asked questions about retail ops software.

What Do You Think About These Retail Info Systems?

Have you tried out a retail data field portal listed above? What retail sales data tools do you use on a regular basis? Is there any retail analytics software that you would add to the list? Let us know in the comments.

Not exactly what you're looking for? Check our list out of the 10 Best PIM Software For Product Information Management In 2022.

By Finn Bartram

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