Skip to main content

With so many different social media marketing software solutions available, figuring out which is right for you is tough. You know you want tools to streamline various tasks such as content creation, scheduling, publishing, and monitoring social media interactions—but now need to figure out which solution is best. I've got you! In this post, I'll help make your choice easy, sharing my personal experiences using dozens of different social media marketing tools with companies of all sizes, with my picks of the best social media marketing software overall.

Why Trust Our Reviews

We’ve been testing and reviewing marketing software since 2022. As marketing experts ourselves, we know how critical and difficult it is to make the right decision when selecting software.

We invest in deep research to help our audience make better software purchasing decisions. We’ve tested more than 2,000 tools for different marketing use cases and written over 1,000 comprehensive software reviews. Learn how we stay transparent & our software review methodology.

The Best Social Media Marketing Software Summary

Here’s a brief description of each social media marketing app to showcase each tool’s best use case, some noteworthy features, and screenshots to give a snapshot of the user interface.

Tools Price
Loomly From $26/user/month
Agorapulse From $79/user/month
HubSpot From $45/month
Brandwatch Pricing upon request
Buffer From $5/user/month
Sprout Social From $249/month.
Hootsuite From $49/user/month
Sprinklr Pricing upon request
TweetDeck Free of charge
Brandwatch Pricing upon request
Preview Image - 
<h2  class="c-block__title b-summary-table__title c-listicle__title h3" >
	Compare Software Specs Side by Side</h2>

Compare Software Specs Side by Side

Use our comparison chart to review and evaluate software specs side-by-side.

Compare Software

How to Choose Social Media Marketing Software

When selecting software for your business, especially when considering a specialized tool such as social media marketing software, it's essential to approach the decision with a strategic mindset. Here’s a checklist that balances general software selection principles with specific considerations for marketing attribution software:

  • Identify Your Business Needs: Clearly define what problems you're trying to solve or what processes you wish to enhance. For social media marketing software, consider if you need it for scheduling posts, analytics, customer engagement, or all of the above.
  • Feature and Functionality Priorities: List the essential features you need and check if the software provides them. For social media marketing, consider features like post scheduling, analytics, content curation, and automation capabilities.
  • Customer Support and Resources: Good customer support is crucial. Check the availability of support channels (e.g., email, phone, live chat) and the provision of resources like tutorials, FAQs, and community forums. For social media tools, timely support can be critical in resolving issues that might affect your online presence.
  • Cost Efficiency: Evaluate the pricing model of the software to ensure it fits your budget while meeting your needs. Consider both upfront costs and ongoing expenses, such as subscriptions or fees for additional features. For social media software, also consider the ROI it could bring through improved engagement and efficiency.
  • Vendor Reputation and Reviews: Research the software provider's reputation, customer feedback, and reviews. This can provide insights into the reliability of the software and the company's customer service practices. For social media tools, look for case studies or testimonials from businesses in similar industries.
  • Trial and Demos: Take advantage of free trials or demos to test the software in real-world conditions. This will help you assess whether it fits your workflow and meets your expectations. For social media marketing software, a trial period is crucial to explore the tool's efficiency in managing and analyzing your social media efforts.

By carefully considering these factors, you can make a more informed decision when selecting software for your business, ensuring that it not only enhances your social media marketing efforts but also contributes to your overall business growth and efficiency.

Best Social Media Marketing Software Reviews

Here’s a brief description of each social media marketing app to showcase each tool’s best use case, some noteworthy features, and screenshots to give a snapshot of the user interface.

Best for content suggestions

  • 15-day free trial
  • From $26/user/month
Visit Website
Rating: 4.6/5

Loomly is a cloud-based marketing solution that helps businesses manage content on their social media platforms. Core features include automated publishing, post scheduling, keyword filtering, and multi-account management. The software provides users with a master calendar that helps them manage multiple social media calendars, post overviews, and calendar views.

Why I Picked Loomly: Loomly is a social media marketing software that stands out for its robust capabilities in content curation and recommendations. It excels at assisting businesses in finding, organizing, and publishing engaging content across various social media platforms. Loomly offers intuitive features for content curation, allowing users to discover and gather relevant content from different sources and arrange it into a cohesive content calendar. Loomly provides valuable content recommendations and insights based on user preferences, industry trends, and audience engagement data.

Loomly Standout Features & Integrations

Key features include advanced post optimization tool allows users to preview and refine their posts with visual mockups, ensuring consistent branding and visual appeal across different social media platforms. This feature helps marketers visualize the final appearance of their content before publishing, saving time and maintaining a cohesive brand identity. Loomly also offers a robust collaboration and approval workflow feature, enabling teams to collaborate seamlessly on content creation and obtain feedback and approvals from stakeholders.

Integrations include Facebook, Twitter, Instagram, Pinterest, LinkedIn, and YouTube.

Pros and cons

Pros:

  • Content recommendations and curation
  • Collaboration and approval workflows
  • User-friendly interface

Cons:

  • Lean analytics suite
  • More integrations welcomed

Best unified social media inbox

  • 30-day free trial
  • From $79/user/month
Visit Website
Rating: 4.5/5

AgoraPulse is a cloud-based social media marketing tool that helps you manage social influencers, social profiles, and social analytics. Thanks to the social inbox feature, you can combine social media interactions across all platforms in a single, unified mailbox. The software also sifts through social interactions to identify key influencers and ambassadors.

Why I Picked Agorapulse: Agorapulse stands out as a social media marketing software with its exceptional social media inbox feature. It excels at consolidating all social media interactions, such as comments, messages, and mentions, into a unified inbox, providing users with a centralized hub for managing and responding to engagements. Agorapulse's social media inbox streamlines the process of monitoring and engaging with audiences, ensuring that no message or comment goes unnoticed. Its intuitive interface allows users to efficiently track and respond to interactions across multiple social media platforms from a single dashboard.

Agorapulse Standout Features & Integrations

Key features include a comprehensive social inbox that combines all social media interactions, including comments, messages, and mentions, into a single unified stream. This feature simplifies the process of monitoring and responding to social media engagements. Additionally, Agorapulse provides robust team collaboration and workflow management tools, enabling efficient content collaboration, task assignment, and approval processes within organizations.

Integrations include Instagram, YouTube, Facebook, and LinkedIn.

Pros and cons

Pros:

  • Easy content scheduling in one "inbox"
  • Social listening capabilities
  • Find influencers in your brand space

Cons:

  • Lean reporting capabilities
  • May not be affordable for small biz

Best all-in-one marketing software

  • 14-day free trial + free plan available
  • From $45/month
Visit Website
Rating: 4.4/5

HubSpot marketing software provides time-saving tools to help you make the most of your social media interactions. It allows you to spend less time monitoring social media and more time nurturing relationships. You can run all your social media campaigns from one location, using HubSpot to publish content, monitor keywords, and link interactions back to your CRM.

Why I Picked HubSpot: HubSpot stands out as a social media marketing software due to its robust features and its ability to provide seamless customer engagement through its live chat feature. With HubSpot's live chat, businesses can interact with website visitors in real-time, offering immediate support, answering inquiries, and nurturing leads. This feature enhances customer engagement, boosts conversion rates, and builds stronger relationships. HubSpot excels at integrating social media marketing efforts with customer relationship management (CRM) tools, allowing businesses to track and manage interactions across channels and deliver personalized experiences.

HubSpot Standout Features & Integrations

Key features include a comprehensive suite of marketing, sales, and service tools, all integrated into a single platform. This all-in-one approach sets HubSpot apart from competitors and enables seamless collaboration between marketing, sales, and customer service teams. Another standout feature is the HubSpot CMS (Content Management System), which allows users to create and manage their website content effortlessly, incorporating it with their social media marketing efforts.

Integrations include Slack, Dropbox, Stripe, Shopify, and Calendly.

Pros and cons

Pros:

  • Some features are available for free
  • Up to 1,000 automation workflows (Enterprise plan)
  • Scalability when combined with other HubSpot products

Cons:

  • Numerous features can take some time to master
  • Pricing structure for multiple products is a bit complex

Best for managing brand reputation

  • Free trial available
  • Pricing upon request
Visit Website
Rating: 4.4/5

Brandwatch is a social media listening solution that scans the web for reviews, articles, and conversations. It separates data into categories, analyzes it, and sends emails. The software also includes a data visualization platform for displaying social and marketing insights. It allows users to create and customize visuals or combine various data sources. 

Why I Picked Brandwatch: Brandwatch stands out as a social media marketing software with its exceptional social media reputation management capabilities. It excels at monitoring and analyzing online conversations, sentiments, and mentions across various social media platforms, enabling businesses to proactively manage their brand's reputation. Brandwatch provides robust social listening and sentiment analysis tools that allow users to track brand mentions, identify trends, and gain valuable insights into customer perceptions.

Brandwatch Standout Features & Integrations

Key features advanced data visualization and reporting system that enables users to present social media data in visually engaging and meaningful ways. The platform provides customizable dashboards and real-time visualizations, empowering users to uncover actionable insights and share key findings with stakeholders. Another standout feature is Brandwatch's AI-powered image recognition capabilities, allowing users to track and analyze visual content and understand how their brand is portrayed through images shared on social media. 

Integrations include Hootsuite, Facebook, Twitter, and LinkedIn.

Pros and cons

Pros:

  • Powerful data analytics capabilities
  • Robust social listening features
  • Excellent customer support

Cons:

  • Learning curve for utilizing advanced features
  • Expensive for smaller businesses

Best for social scheduling

  • 14 days free trial
  • From $5/user/month
Visit Website
Rating: 4.3/5

Buffer is a popular social media management platform that helps businesses publish content, engage clients, and analyze social media performance. It can post content to a wide range of platforms, including

Why I Picked Buffer: You can customize every social media post for each platform, then schedule content to be sent out at predetermined times. The software includes advanced analytics for tracking social media performance on a weekly or monthly basis. You can also export analytics data to do further calculations or create reports. Buffer also provides advanced analytics to track social media performance and see weekly or monthly results. Analytics data can also be exported to do further calculations or to create reports.

Buffer Standout Features & Integrations

Key features include a browser extension that enables users to easily add content to their social media queues while browsing the web. Using the Buffer chrome extension, you can share and create social media posts from anywhere. Buffer provides comprehensive analytics and reporting features, allowing users to track engagement, reach, and performance metrics for their social media posts.

Integrations include Canva, WordPress, Feedly, Pocket, Facebook, Instagram, Twitter, LinkedIn, and Pinterest.

Pros and cons

Pros:

  • Comprehensive analytics and reporting capabilities
  • Effective collaboration and team management
  • Easy-to-use interface

Cons:

  • Limited features in the free version
  • No social media listening and sentiment analysis

Best social collaboration tools

  • 30-day free trial
  • From $249/month.
Visit Website
Rating: 4.3/5

Sprout Social is a social media management tool that assists organizations in managing their audience interactions and social marketing routines. Core features include automated publishing, social content management, conversation tracking, and social media analytics.

Why I Picked Sprout Social: Sprout Social stands out as a social media marketing software with its exceptional social collaboration tools, which enable seamless teamwork and communication among marketing teams. It excels at providing a centralized platform for collaboration, allowing users to coordinate social media strategies, assign tasks, and provide feedback within the software. Sprout Social's social collaboration tools streamline the content creation and approval process, enhance workflow efficiency, and promote effective teamwork. By facilitating collaboration, Sprout Social empowers businesses to create cohesive and impactful social media campaigns while ensuring consistent brand messaging and high-quality content.

Sprout Social Standout Features & Integrations

Key features include their Smart Inbox consolidates messages and notifications from different social media platforms into a single stream, making it easy for users to engage and respond to audience interactions in real-time. The Asset Library feature allows users to store and organize their digital assets, such as images, videos, and brand logos, within the software. This streamlines content management, facilitates collaboration, and ensures brand consistency in social media marketing efforts.

Integrations include Slack, Dropbox, Shopify, and Google Analytics.

Pros and cons

Pros:

  • Easy to learn and use
  • Robust social media scheduling and publishing
  • Comprehensive social listening and monitoring

Cons:

  • Reporting features could be more customizable
  • Limited integrations

Best for social media advertising

  • Free plan available
  • From $49/user/month
Visit Website
Rating: 4.1/5

Hootsuite is a cloud-based social media management solution that helps businesses carry out campaigns across multiple social networks. Using this tool, you can manage organic and paid social content, keep track of customer conversations, and gain real-time insights from social media.

Why I Picked Hootsuite: Hootsuite stands out as a social media marketing software with its exceptional capabilities in social media advertising. It excels at providing users with a comprehensive platform to plan, create, and manage social media advertising campaigns across multiple channels. Hootsuite's advertising features enable businesses to target specific audiences, set budgets, track performance metrics, and optimize their ad campaigns for better results. With Hootsuite, users can streamline the process of creating and monitoring ads, ensuring maximum reach and engagement with their target audience, and ultimately driving conversions and ROI through effective social media advertising strategies.

Hootsuite Standout Features & Integrations

Key features include a centralized dashboard where users can manage and monitor their social media advertising campaigns across various platforms. This feature provides a holistic view of ad performance and simplifies the process of tracking and optimizing campaigns. Plus, Hootsuite's Ad Creative Library allows users to store and manage their ad assets, such as images, videos, and copy variations.

Integrations include WordPress, Canva, HubSpot, and ZenDesk.

Pros and cons

Pros:

  • Comprehensive social media management capabilities
  • Robust social media analytics and reporting
  • Scalability for businesses of all sizes

Cons:

  • Learning curve for new users
  • Free plan is quite limited

Best for content marketing

  • Pricing upon request
Visit Website
Rating: 4/5

Sprinklr is a cloud-based marketing platform that can help you with social media management, content marketing, paid advertising, and website management. It allows you to post messages on Facebook profiles, place reviews on websites, or tweet about your brand.

Why I Picked Sprinklr: Sprinklr stands out as a social media marketing software with its exceptional capabilities in content marketing. It excels at providing users with robust tools and features to create, manage, and distribute engaging and personalized content across various social media channels. Sprinklr's content marketing features empower businesses to streamline their content creation processes, schedule posts in advance, and leverage data-driven insights to optimize content strategies. With Sprinklr, users can centralize content planning, collaborate with team members, and ensure brand consistency while delivering impactful and targeted content that resonates with their audience.

Sprinklr Standout Features & Integrations

Key features include a collaborative workspace where teams can ideate, create, review, and approve content assets seamlessly. This feature promotes effective teamwork and streamlines the content creation process, ensuring consistency and quality. Sprinklr leverages artificial intelligence to analyze data and provide intelligent content recommendations. This feature helps users identify relevant topics, optimize content performance, and deliver tailored content experiences to their audience.

Integrations include Adobe Experience Manager, AppsFlyer, Arabot, and Bazaarvoice.

Pros and cons

Pros:

  • Social media management and engagement tools
  • Advanced analytics and reporting capabilities
  • Scalable for large enterprises with global operations

Cons:

  • Steep learning curve for new users
  • Pricing can be relatively high for small biz

Best for Twitter planning & campaigns

  • Free of charge
Visit Website
Rating: 4.3/5

TweetDeck is a Twitter management platform that aims to enhance follower engagement. This is achieved through scheduled social media posts, account monitoring, filter management, and customizable fields. Using the scheduling options, you can plan post distribution well into the future. Detailed analytics give you a better understanding of what's working, and what's not.

Why I Picked TweetDeck: TweetDeck stands out as a social media marketing software, primarily focusing on Twitter, and excels at providing users with a powerful and customizable platform for managing and monitoring their Twitter presence. What sets TweetDeck apart is its real-time column-based interface that allows users to create custom columns to track specific hashtags, mentions, lists, and other Twitter activities. It provides a comprehensive dashboard where users can view and engage with their Twitter feeds, monitor conversations, schedule tweets, and manage multiple accounts seamlessly.

TweetDeck Standout Features & Integrations

Key features include custom columns that display specific content, such as tweets from select accounts, hashtags, or lists. This feature provides a highly personalized and tailored Twitter monitoring experience.TweetDeck offers real-time updates, ensuring that users can stay on top of the latest tweets and conversations without having to manually refresh their feed.

Integrations include Twitter, Bitium, and Dataminr.

Pros and cons

Pros:

  • Free to use
  • Streamlined Twitter management and monitoring
  • Real-time updates and notifications

Cons:

  • Limited to Twitter functionality
  • Lack of advanced analytics and reporting

Best for managing brand reputation

  • Pricing upon request

Brandwatch is a social media listening solution that scans the web for reviews, articles, and conversations. It separates data into categories, analyzes it, and sends emails. The software also includes a data visualization platform for displaying social and marketing insights. It allows users to create and customize visuals or combine various data sources.

Why I Picked Brandwatch: Brandwatch stands out as a social media marketing software with its exceptional social media reputation management capabilities. It excels at monitoring and analyzing online conversations, sentiments, and mentions across various social media platforms, enabling businesses to proactively manage their brand's reputation. Brandwatch provides robust social listening and sentiment analysis tools that allow users to track brand mentions, identify trends, and gain valuable insights into customer perceptions.

Brandwatch Standout Features & Integrations

Key features advanced data visualization and reporting system that enables users to present social media data in visually engaging and meaningful ways. The platform provides customizable dashboards and real-time visualizations, empowering users to uncover actionable insights and share key findings with stakeholders. Another standout feature is Brandwatch's AI-powered image recognition capabilities, allowing users to track and analyze visual content and understand how their brand is portrayed through images shared on social media.

Integrations include Hootsuite, Facebook, Twitter, and LinkedIn.

Pros and cons

Pros:

  • Excellent customer support
  • Robust social listening features
  • Powerful data analytics capabilities

Cons:

  • Expensive for smaller businesses
  • Learning curve for utilizing advanced features

Other Social Media Marketing Software

Here are a few more tools that didn’t make the top list.

  1. Emplifi Social Marketing Cloud

    Best for AI-automation

  2. Brand24

    Best for AI-driven social listening

  3. Sendible

    For managing social media at scale

  4. Audiense

    Advanced segmentation to optimize social media reach

  5. Constant Contact

    Email marketing platform with social media capabilities

  6. SocialPilot

    Social media marketing software with a white-label option

  7. Facelift Cloud

    Social media engagement platform with detailed analytics

  8. RecurPost

    Distribute evergreen content effectively

  9. Hypefury

    Helps you grow and monetize your Twitter audience

  10. MeetEdgar

    Social media calendar and content curator

  11. Sked Social

    Cross-post Instagram content to other platforms

  12. Click Analytic

    Connects you with top social media influencers and creators

  13. ThumbStopper

    Helps brands amplify content through their retailers’ social media presence

  14. Kontentino

    Create, schedule, and publish social media content

  15. Appusocial

    Share your brand’s story on social media

  16. Thryv

    Marketing management software for small businesses

  17. Later

    Turn social media bios into mini web pages

Selection Criteria for Social Media Marketing Software

Selecting the right social media marketing software involves a careful evaluation of what they have to offer. Through extensive personal trials and research, I've developed criteria to guide software buyers towards making an informed decision. 

Core Functionality - 25% of total weighting score:

  • Automated scheduling and publishing of posts across multiple platforms
  • Engagement tools for responding to comments and messages
  • Analytics and reporting features for tracking performance and audience insights
  • Content management capabilities, including a media library and planning calendars
  • Campaign management for running and analyzing social media campaigns

Additional Standout Features - 25% of total weighting score:

  • I look for innovative features that set tools apart, such as AI-driven content recommendations or predictive analytics.
  • Integration with ecommerce platforms or CRM systems offers a competitive edge, enabling seamless customer journeys.
  • Advanced automation features, like auto-responses or chatbots, enhance customer engagement.
  • Tools that offer unique collaboration features, facilitating team workflows and approval processes.
  • Examples include tools that leverage cutting-edge technology for trend analysis or offer exceptional integration capabilities for a unified marketing strategy.

Usability - 10% of total weighting score:

  • Intuitive user interfaces, such as drag-and-drop calendars for scheduling or easy-to-navigate dashboards.
  • The balance between comprehensive functionality and simplicity, ensuring power users and novices alike can efficiently use the tool.
  • Aesthetically pleasing design that enhances user experience, making daily tasks more enjoyable.

Onboarding - 10% of total weighting score:

  • Availability of comprehensive training materials, like video tutorials, templates, and interactive tours.
  • Quick start guides or chatbots that assist with initial setup and common tasks.
  • Community forums or webinars that provide deeper insights and learning opportunities for new users.

Customer Support - 10% of total weighting score:

  • Responsive and accessible support channels, including live chat, email, and phone support.
  • A proactive approach to customer service, with support teams offering help beyond basic troubleshooting.
  • Access to a knowledge base or FAQ section for self-service support.

Value For Money - 10% of total weighting score:

  • Competitive pricing models that align with the features and benefits offered.
  • Transparent pricing structures without hidden costs, ensuring businesses can predict their expenses.
  • Flexibility in subscription plans, allowing businesses to scale their use of the tool as they grow.

Customer Reviews - 10% of total weighting score:

  • Positive feedback on usability, indicating that users find the tool easy and efficient to use for their social media tasks.
  • High marks for customer support, reflecting the tool's commitment to assisting users with any issues.
  • Strong user satisfaction scores for value, showing that customers feel they are getting their money's worth.

I aim to guide businesses toward selecting social media marketing tools that not only meet their immediate needs but also offer the flexibility and features to support their growth and success in the dynamic world of social media.

Here are some trends I’ve noticed for social media marketing software technology, plus what they might mean for the future of the marketing industry. I sourced countless product updates, press releases, and release logs to tease out the most important insights.

AI-Driven Content Creation and Customer Interaction
Artificial intelligence (AI) is rapidly transforming content creation and customer service interactions. The emergence of AI-driven tools for generating social media posts and conversational chatbots, like Heyday by Hootsuite, showcases a trend towards leveraging technology to produce engaging content and provide 24/7 customer support. This not only enhances the user experience but also helps brands maintain a consistent presence on social media.

Visual Content and Long-Form Video
The shift towards more visual content, especially long-form videos, is evident with platforms increasing their maximum video lengths. This move caters to the growing consumer preference for in-depth, engaging content that entertains and informs. Social media marketing tools are evolving to support this trend, enabling brands to effectively create, schedule, and analyze video content to captivate their audience.

Social Listening and Reputation Management
Social listening and reputation management capabilities are increasingly crucial, with tools like Brandwatch leading the way in monitoring online conversations and sentiment analysis. These features allow brands to proactively manage their online reputation by tracking brand mentions, analyzing sentiments, and identifying trends across social media platforms.

Engagement Beyond Traditional Feeds
A significant shift towards more personalized engagement methods, such as direct messages (DMs) and comments, indicates a move away from traditional feed-based interactions. This evolution reflects a deeper, more personalized approach to engaging with audiences, where direct and meaningful conversations can foster stronger connections and customer loyalty.

The Rise of AR and Creative Collaborations
Augmented reality (AR) and creative collaborations, especially on platforms like Snapchat and Pinterest, are providing new opportunities for brands to engage with their audience in innovative ways. These features allow for immersive experiences and creative product showcases, tapping into the visual and interactive potential of social media to captivate users.

These trends align with the evolving needs of marketing professionals, offering powerful tools to navigate the complexities of digital marketing with greater efficiency and impact.

What Is Social Media Marketing Software?

Social media marketing software is a digital tool designed to help businesses manage and optimize their social media activities. It encompasses functionalities for scheduling posts, analyzing social media traffic, engaging with audiences, and managing multiple social media accounts from a single platform. The purpose is to aid in creating and distributing content across various social media channels, tracking performance metrics, and understanding audience preferences.

Features of Social Media Marketing Software

Here are the main features I look for when evaluating social media marketing software: 

  1. Scheduling & publishing: Scheduling tools to allow you to queue up multiple pieces of content for automated distribution on a schedule of your choice.
  2. Social listening & monitoring: The best tools keep you up to date with brand and product mentions across the web.
  3. Sentiment analysis: You should be informed about how your brand is perceived online.
  4. Keyword tracking: Your software must allow you to track important topics across social media platforms by keyword with SEO in mind
  5. Multi-channel management: It’s a given that your software should track activity across all the popular social media platforms.
  6. Multi-account management: If you use a different social media account for different ecommerce brands, you need your social media marketing software to support this strategy. 
  7. Campaign management: Your software should provide all the features you need to manage your campaigns effectively. 
  8. Reporting & analytics: Any digital marketing software must provide detailed insights into how your campaigns perform. 
  9. Collaboration tools: Members of your social media team should be able to work together efficiently to get the best results.
  10. Smart posting: Good software will help you determine the best time to schedule posts in various regions and countries.

Benefits of Social Media Marketing Software

Social media marketing software has become an indispensable tool for businesses and marketers aiming to amplify their online presence, engage with their audience, and drive better marketing outcomes. Here are five primary benefits that highlight the value social media marketing software brings to users and organizations:

1. Enhanced Efficiency and Time Savings - Streamline workflow and scheduling.
Social media marketing software automates repetitive tasks such as posting, scheduling, and content curation, freeing up valuable time for users to focus on strategy and creative efforts.

2. Improved Engagement and Customer Service - Foster deeper connections with your audience. By providing features like automated responses, AI chatbots, and social listening, these tools help businesses respond quickly to customer inquiries, engage in meaningful conversations, and monitor customer sentiment across platforms.

3. Data-Driven Insights and Analytics - Make informed decisions with actionable data. With advanced analytics and reporting capabilities, social media marketing software offers deep insights into audience behavior, campaign performance, and content effectiveness, enabling users to optimize their strategies based on data.

4. Content Optimization and Management - Elevate content quality and relevance. These tools offer capabilities for content creation, scheduling, and optimization, ensuring that the right message reaches the right audience at the right time. Features like AI-generated content suggestions and visual content support help maintain a consistent and engaging online presence.

5. Increased Reach and Visibility - Expand your digital footprint. Social media marketing software helps in amplifying your content’s reach, improving visibility across multiple platforms, and targeting specific audiences more effectively. Integrations with major social networks ensure that your content gets the maximum exposure possible.

For organizations aiming to forge stronger connections with their audience while driving growth, investing in social media marketing software offers a pathway to achieving these objectives with greater precision and effectiveness.

Cost & Pricing for Social Media Marketing Software

Choosing the right social media marketing software can significantly impact your business's ability to connect with audiences, streamline your marketing efforts, and analyze the effectiveness of your campaigns.

With a variety of plan options available, it's crucial to understand what each offers to find the best fit for your business needs. Pricing can vary widely based on features, support, and scalability. Below is a generalized table describing common plan options and pricing to help guide software buyers with little to no experience using these tools.

Plan Comparison Table for Social Media Marketing Software

Plan TypeAverage PriceCommon Features Included
Enterprise$500 - $1,000+/monthAdvanced analytics, dedicated account manager, custom integrations, team collaboration tools, comprehensive content management, social listening, high volume post scheduling.
Professional$100 - $500/monthEnhanced analytics, CRM integrations, team collaboration, social listening, more post scheduling capacity, content optimization tools.
Standard$50 - $100/monthBasic analytics, scheduling and publishing tools, content creation support, basic CRM integrations, multiple account management.
Basic$20 - $50/monthScheduling and publishing, basic analytics, limited account management, access to support forums.
Free Option$0Limited scheduling and publishing, basic analytics, access to community support.

When considering a social media marketing software, it's important to assess the specific needs of your business against the features and limits of each plan. Always keep scalability in mind; as your business grows, you may need to upgrade your plan to access more advanced features or accommodate a larger volume of social media activity.

Frequently Asked Questions

Here are a few questions on the topic of social media marketing software that I wanted to cover before wrapping up

What is the easiest social media marketing software to use?

Determining the “easiest” social media marketing software depends on individual preferences and familiarity with specific platforms. However, one user-friendly option is Hootsuite. Hootsuite provides a user-friendly interface with a centralized dashboard for managing multiple social media accounts, scheduling posts, and monitoring analytics. Its intuitive drag-and-drop content calendar simplifies the scheduling process, while its social listening features allow users to monitor brand mentions and industry conversations.

Another easy-to-use platform is Buffer, known for its simplicity and straightforwardness. Buffer offers a clean and intuitive interface, enabling users to schedule and publish content across various social media channels seamlessly. Its analytics and reporting features provide clear insights into engagement metrics and campaign performance. These platforms prioritize usability, making them accessible options for beginners and experienced marketers alike.

Can social media marketing software help with audience engagement?

Yes, social media marketing software can significantly help with audience engagement. Many platforms offer features such as automated responses, AI chatbots for customer service, social listening to monitor brand mentions, and analytics to understand audience behavior. These features enable businesses to respond quickly to customer inquiries, tailor content to their audience’s preferences, and engage in meaningful conversations, fostering a stronger connection with their followers.

What are the benefits of using AI in social media marketing software?

The integration of AI in social media marketing software offers several benefits, including personalized content creation, predictive analytics for better decision-making, automated customer service through chatbots, and enhanced social listening capabilities. AI can analyze large volumes of data to identify trends, suggest content strategies, and even generate engaging posts, helping businesses to optimize their social media presence and engage with their audience more effectively.

Can social media marketing software track ROI?

Yes, many social media marketing software platforms offer features to track return on investment (ROI) by measuring the performance of social media campaigns against set goals. These tools provide analytics on engagement rates, conversions, website traffic generated from social media, and more, allowing businesses to evaluate the effectiveness of their social media efforts and adjust strategies accordingly.

Is social media marketing software suitable for small businesses?

Social media marketing software is highly suitable for small businesses, as it can automate tasks, save time, and provide insights into customer engagement and content performance. Many platforms offer scalable pricing plans, including free or low-cost options, making them accessible for businesses with limited budgets. These tools can help small businesses amplify their online presence, engage with their target audience, and compete more effectively in their market.

Additional Social Media Software Reviews

Below, you’ll find other social media software reviews that discuss and evaluates other tools that empower others to promote your organization.

The Takeaway

With over 3.5 billion monthly active users worldwide, social media is simply too big to ignore. The fact is that social media marketing works. According to 90% of marketers, social media marketing has increased their ecommerce business exposure. The world of marketing is always fascinating and constantly changing, so stay tuned for more helpful articles on how to grow your brand.

Don't forget to subscribe to The CMO newsletter for more marketing tips, roundups, and reviews.

By Stephanie Hood

Stephanie Hood is an experienced marketing professional and Editor of The CMO. With nearly a decade spent as Marketing Manager at Discover Holidays and Executive Editor at VIVA Lifestyle & Travel, she built her career leading editorial and marketing teams and strategies that turn six-figure budgets into seven-figure profits. She now enjoys connecting with the world's top executives to learn their secrets to business success, and shares those insights right here with her community of like-minded professionals. Curious what she’s uncovered? Be sure to sign up for The CMO newsletter.