Managing inventory and fulfilling orders is one of the most challenging parts of running an e-commerce store is. It’s time-consuming work and can require significant space that many people don’t have access to—especially if you’re growing fast.
What’s more, inefficient fulfillment practices can cause you to lose customers. For example, 60% of consumers will change the brand they buy from if another brand offers more convenient delivery options.
The best order fulfillment software solves this problem. Some of them help with fulfillment by streamlining order management and shipping. These software tools provide visibility into your process so you can fulfill orders more efficiently.
Other tools go further by letting you send stock to their warehouses where they handle orders for you. This takes fulfillment off your plate completely, so you can focus on other parts of your ecommerce business such as generating sales and product development.
This article will look at ten of the best order fulfillment software tools available. I’ll highlight why I like each one so you can choose the best tool that best meets your needs.
What do I look for when I select the best order fulfillment system? Here’s a summary of my evaluation criteria:
- User Interface (UI): Look for a tool with a clean UI that makes gathering insight into your fulfillment practices easy.
- Usability: The tool should be easy to use, so you don’t spend more time than necessary fighting with the software.
- Integrations: The tool should integrate with all the platforms you sell on. It may also need to integrate with your physical store.
- Value for $: Pricing depends on the tool. Those that offer a fulfillment service are more expensive, but many brands find the extra cost worthwhile.
Order Fulfillment Key Features
Here are some of the key features to look for when choosing order fulfillment software.
- Order fulfillment service: Many of the tools on this list will take care of the entire order fulfillment process. Send your inventory to the service’s warehouse, and they will pack, deliver, and manage the returns.
- International delivery: If you have a global customer base, ensure the solution you choose offers international delivery.
- Omnichannel options: Retailers that sell on multiple platforms, such as their website, Amazon, eBay, or a physical location, should choose a platform that will integrate all these options into one dashboard.
- Inventory management: Look for a tool that lets you track inventory no matter where it is. This will highlight when you need to replenish stock and show you which items are currently overstocked.
- Shipping tracking: Choose a platform that lets customers keep track of their delivery. If you choose to fulfill your own orders, look for a tool that closely integrates with shipping partners so you can easily print labels and get quotes. Check out our best ecommerce shipping software list for more similar tools.
- Branding: Some fulfillment centers let you add your own branding to your parcels. For example, you can use boxes printed with your logo or include promotional material inside your packages.
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Overviews Of The 10 Best Order Fulfillment Software
Here’s a brief description of each order fulfillment tool to showcase each platform’s best use case, some noteworthy features, and screenshots to give a snapshot of the user interface.
Zoho Inventory is order fulfillment software from Zoho. It helps e-commerce businesses manage and fulfill orders faster.
The dashboard shows the overall status of all your orders. You can see how many are pending, shipped, and to be delivered. And you can also see information like low-stock and top-selling items.
Shipping is easy thanks to the automatic packing slips feature. It’s easy to turn a confirmed order into a packing slip—the tool will import all relevant data, including the address and order details. You can then choose from over 40 shipping carriers and generate a shipping slip. Once your package is out, you and your customer can track its location with the AfterShip integration.
Another cool feature is the ability to drop ship products straight from your vendor to your customer. You never actually have to see your inventory. Zoho inventory has a free plan for up to 50 orders per month. After this, pricing starts at $79 per month.
Fishbowl is inventory management software with powerful features designed to help manage your supply chain and warehouses.
One of the tool highlights is the mobile picking feature. Just download the app and use it to quickly find products in your warehouse. It will also highlight if you have enough inventory to fulfill the order. It’s an easy way to streamline warehouse management.
The tool also has features to streamline shipping. It recommends container sizes for each order so you can save space when packing. And it integrates with logistics companies, including FedEx and USPS to provide automatic shipping quotes so you can choose the best one.
The tool integrates closely with accounting software like QuickBooks Enterprise and Xero to help keep your financing up to date. And you can set it up to automatically reorder products when levels are low.
Fishbowl doesn’t advertise pricing, but you can contact the team for a custom quote via the website.
Shipmonk is an order fulfillment company for e-commerce businesses. It streamlines sales across all channels, including your site and third parties like Amazon, eBay, and Walmart. Just connect all your stores to the Shipmonk platform, and it will sync your customer orders.
Once set up, you can see detailed information about orders, including how many you have at each stage of the order process. This can highlight potential problems such as late deliveries.
The company has warehouses across the U.S. and Canada. It also has one in the U.K. This enables fast shipping to people in any of these locations. It also gives customers a variety of shipping options, including fast 2-day delivery.
The tool has powerful inventory management features. You can see levels at each location and selling trends so you can distribute stock more effectively.
Pricing depends on the number of orders you process per month and the number of items in each order. The site has a calculator you can use to estimate how much you will pay.
ShipHero is an order fulfillment company allowing e-commerce stores to outsource shipping fully. The service manages seven warehouses, enabling an average delivery speed of 3.5 days.
When starting out you send your inventory to a ShipHero warehouse. The team takes care of distribution, so you have stock in the correct places, thus speeding up delivery. The tool integrates with your e-commerce platform, so all orders are automatically pushed to the ShipHero tool.
The software platform is a key part of ShipHero. Use it to stay up to date with your inventory, including stock levels, delivery times, and shipping costs. This ensures you can replenish inventory levels that are running low.
Another cool integration is PostHero. This lets you track packages and see predicted delivery times with 5 carriers: UPS, USPS, FedEx, DHL eCommerce, and Shippo. Use the information to understand your fulfillment process better. You can also integrate with the email marketing tool Klaviyo to send automated email notifications about shipping updates.
ShipHero’s fulfillment service is a single flat rate with no set-up fee. Contact the company for a quote.
Fulfillment by Amazon is a service for Amazon sellers that allows businesses to let the e-commerce giant take care of order processing. You send your products to Amazon warehouses, and the company fulfills any orders. If you’re a small business, it’s a great place to start, while larger companies also benefit.
The service’s big advantage is that you get access to Amazon’s leading logistics infrastructure. You can offer quick shipping to anywhere in the U.S., and listed products are eligible for Prime delivery, which could increase your chances of making sales.
Amazon handles all parts of the delivery, including returns and customer service, making it an incredibly hands-off experience. You can even connect the service with third-party ecommerce sites such as your own website.
Fulfilled by Amazon pricing depends on the product you want to ship. But they start at $2.92 plus a 15-cent surcharge. You also have to pay Amazon’s regular seller's fee, which is $39.99 per month.
ShipBob is a complete solution for ecommerce fulfillment that enables sellers to scale their businesses quickly. Ship your products to ShipBob, connect your store, and the company will take care of order fulfillment for you.
The key to the company is its network of warehouses—it currently has locations in the U.S., Canada, Australia, and the U.K. The U.S. network means you can deliver products across the U.S. in just two days, while the non-U.S. centers shorten the times it takes to ship globally.
The service is able to work with both on and offline channels. It connects with storefronts on Amazon, Walmart, Etsy, and eBay, so you have more chances to make sales. It even has options for B2B fulfillment, allowing you to offer wholesale orders to a large list of supported retailers.
Despite ShipBob taking care of the service, you can still add a personal touch to your deliveries. For example, you can use custom branded boxes, add customer notes, or include marketing materials with your packages.
ShipBob pricing depends on the needs of each individual retailer. You can contact the company for more information via the website.
Bolt is a logistics tool with solutions that cover the entire fulfillment process. It works by connecting your ecommerce platform to the Bolt portal and sending your inventory to its fulfillment center. From there, Bolt automatically fulfills your orders when they come in.
The company has warehouses in nine locations across the U.S and Canada, meaning you get fast shipping across both countries. And the service works with multiple shipping partners, including FedEx, UPS, and DHL, giving you discounted rates with each one.
Bolt’s software has plenty of useful features. Get visibility into your delivery process with proof of delivery, including photos and estimates of delivery status and timings. You can also track inventory across Bolt’s warehouses to know when you need to restock.
Bolt also handles returns and helps minimize associated costs. A cool feature is that when the returned item cannot be resold, the company redirects items to people in need. For example, they team up with Furniture Bank to provide furniture to people who need it, instead of sending these items to landfill.
Bolt doesn’t advertise pricing. But you can contact the team via the website for more information.
NetSuite Commerce is a complete solution for retail businesses that includes software to manage fulfillment.
Both e-commerce retailers and retailers with physical locations can use the tool. It connects all your locations and lets you manage inventory, finance, and support. Use the mobile PoS to integrate your in-store itinerary with your online system.
The fulfillment features provide visibility into all the places where you manage stock. You can manage inventory more effectively and ensure that customers always have access to the products they need. And you can fulfill orders from anywhere in the system to reduce costs and speed up service.
NetSuite users pay an annual license fee that depends on the components they need. Contact the team via the website to get a quote.
OneWorldDirect is a fulfillment service that enables two-day ground shipping to 99% of the U.S. from its fulfillment centers.
One of the ways the service stands out is by handling your customer’s calls, e-mails, and web chats. This enables a more hands-off experience for sellers who don’t want to focus on this part of their business.
The company also processes returns. It adds a pre-addressed label to each order, so customers only have to repackage the parcel and mail it back to the warehouse. You can also choose from add-ons such as apparel steaming or cleaning if relevant to your product.
OWD also takes care of international shipping. The service uses a calculator that shows customers exactly how much they will have to pay for shipping and import fees, so there are no surprises.
The tool integrates with over 200 e-commerce tools, including Shopify, WooCommerce, and Magento. Pricing starts at $1.75 for U.S shipping. Other services cost extra, for example, handling 200 calls costs $99 per week, returns handling starts at $4.95, and international shipping starts at $16.39.
Kibo Commerce is order management software for retailers. The tool helps sellers implement omnichannel fulfillment strategies across both online and offline channels.
Omnichannel fulfillment enables you to ship online orders directly from in-store inventory. You’ll make better use of your existing stock and fulfill orders from the place closest to the customer.
Alternatively, you can offer in-store pick up, whereby consumers shop online and pick up the item in-store. As well as being a useful option for customers, in-store pickup drives traffic which can result in more sales.
The platform enables dropshipping, so you can take orders and have vendors send them directly to customers. Setting this up reduces storage costs while allowing you to offer a wider variety of items without having to stock each one.
The 10 Best Order Fulfillment Software Summary
14-day free trial
|Free plan with limited features. Paid plans from $79 per month.||Visit Website|
Free demo available
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30-day free trial
|From $499/month||Visit Website|
|From $39.99/month||Visit Website|
|Pricing upon request||Visit Website|
Other Order Fulfillment Options
Here are a few more that didn’t make the top list.
- eShipper - Personalized ecommerce order fulfillment software.
- Saltbox - Logistics support tool for small businesses.
- Shipfusion - Order fulfillment service with warehouse in the U.S. and Canada
- Shipstation - Access shipping discounts from top carriers
- Shipwire - 3rd party logistics tool with global warehouses
- Deliverr - Fulfillment service for Shopify stores
- Rakuten Super Logistics - Logistics service for ecommerce retailers
- Falcon Fulfillment - Logistics service for health, wellness, and beauty brands
- Simpl Fulfillment - Order fulfillment software and service
- Red Stag Fulfillment - Service with 1-day order fulfillment to parts of the U.S.
- Whiplash - Scalable fulfillment software
- Fulfillment.com - Service with a network of global fulfillment centers
- Fulfillment Bridge - Global fulfillment service
What do you think about this list?
This list contains some of our favorite order fulfillment tools. The biggest decision you’ll have to make is whether you just want software or you also want the company to handle orders for you. Once you know the answer to this question, you can narrow down your options accordingly.
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