10 Best Ecommerce Shipping Companies
Here's my pick of the 10 best software from the 23 tools reviewed.
Our one-on-one guidance will help you find the perfect fit.
There are so many different ecommerce shipping companies, so making a shortlist of the best can be tricky. You want them to pick up products from sellers, handle packaging, ensure safe and timely transportation, and deliver goods to customers' doorsteps—and now need the right tool for your commerce business. I've got you covered! In this post, I share from my personal experience managing online stores of all sizes, using many different shipping solutions, and share my picks of the best ecommerce shipping companies overall.
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The Best Ecommerce Shipping Software Solutions Summary
| Tools | Price | |
|---|---|---|
| ShipStation | From $9.99/month | Website |
| ShipBob | Pricing upon request | Website |
| Ascend TMS | From $79/user/month | Website |
| Packlink Pro | No price details | Website |
| Bolt Fulfillment | No price details | Website |
| Sure Shipped | No price details | Website |
| ShipRush | From $29.95/user/month | Website |
| ShipHero | From $499/month | Website |
| Shippo | From $10/month | Website |
| Pirate Ship | No price details | Website |
Compare Software Specs Side by Side
Use our comparison chart to review and evaluate software specs side-by-side.
Compare SoftwareHow to Choose Ecommerce Shipping Companies
With so many different ecommerce shipping companies available, it can be challenging to make decisions on what ecommerce shipping company is going to be the best fit for your needs. As you're shortlisting, trialing, and selecting ecommerce shipping companies, consider the following:
- Shipping Rates and Fees - Consider the cost structure of shipping services to ensure it aligns with your budget and pricing strategy. Shipping rates can significantly affect your profit margins and pricing, making it crucial to find a balance that doesn't deter customers due to high costs.
- Delivery Speed - Evaluate the average delivery times offered by the shipping company. Fast, reliable delivery is essential for customer satisfaction and competitiveness in the eCommerce space, influencing repeat business and reviews.
- Geographic Coverage - Assess the geographical reach of the shipping company. It's important to choose a provider that can deliver to your target markets efficiently, whether they are local, national, or international.
- Technology and Integration - Examine the technology and integration capabilities of the shipping company. Seamless integration with your eCommerce platform and access to tracking and management tools can streamline operations and enhance the customer experience.
- Customer Service and Support - Consider the quality of customer service and support provided. Reliable customer support for both you and your customers can help resolve issues quickly, maintaining trust and satisfaction.
Best Ecommerce Shipping Solutions Reviews
Here’s a brief description of each ecommerce shipping company to showcase each platform’s best use case, some noteworthy features, and screenshots to give a snapshot of the user interface.
ShipStation is a multi-channel, multi-carrier shipping suite that allows you to manage every part of your ecommerce fulfillment. Discounted shipping rates, batching, customer branding, and inventory management are just a few of the features. You may import orders from over 60 different sales channels and apply customisable defaults and delivery choices automatically.
Each channel’s delivery status and tracking information are updated by the programme. ShipStation also has templates for packing slips, emails, and tracking pages that may be customized. This allows you to personalize your shipments and improve the customer experience.
Prefilled overseas customs forms, extensive reporting, and advanced user permissions are among the other features. This tool integrates with platforms such as Amazon, eBay, WooCommerce, DHL Express, and Shopify.
ShipStation costs from $9.99/user/month. A 30-day free trial is available.
ShipBob provides a full-service fulfillment solution that includes a full-stack software package. You can manage, track, and control your ecommerce business using this service. You may use the programme to manage, update, and personalize orders. You may also monitor stock levels in real time from any place and receive reminders when you need to replenish products.
ShipBob includes built-in reports and analytics modules. Ecommerce experts are also on hand to help you forecast, integrate, and orchestrate inventory and orders.
This tool integrates with Shopify, BigCommerce, WooCommerce, and Magento.
ShipBob offers customized pricing on request.
Ascend is a well-known supply chain management solution that runs in the cloud. Load management, branch administration, accounting, financial controls, and payment management are all essential components. You may track supply orders, carriers, delivery dates, and distances using the load management features.
You may also keep track of the financials of load assignments to determine which ones are the most profitable. The GPS capability allows you to trace the location of carriers. You may pay contract and full-time drivers by mile, hour, pallet, or tonne with payroll management.
This tool integrates with applications such as SmartCapacity, Loadsmart, Truckstop, and CargoChief.
Ascend costs from $79/user/month. A free plan with limited features is also available.
Packlink is an online tool that allows you to compare reduced prices from any shipping service and choose the most cost-effective shipping alternative. Standard, budget, and premium services are available. You may save up to 50% on local shipments and 70% on international shipments by using this service.
Packlink Pro is a platform designed primarily for online retailers. After connecting to your marketplaces, you can import and manage your shipments from a single dashboard. You may also use the control panel to follow the status of shipments from pickup to delivery.
This tool integrates with ecommerce platforms such as WooCommerce, Magento, and Prestashop.
Packlink is offered as a totally free service.
Bolt Fulfillment is an order delivery platform that aids in the management and fulfillment of orders for any business. Advanced software for dealing with all areas of logistics is included in the solution. The firm receives and warehouses your inventory in order to save money and speed up delivery. Orders are received in real time, and they are swiftly chosen, packed, and sent.
Bolt hopes to cut shipping expenses by 40% and deliver products three times faster to clients. Optimized route planning and real-time truck tracking are among the features. As a consequence, you’ll be able to monitor all of your packages all the way to your front door.
This tool integrates with platforms such as Shopify, WooCommerce, and ShipStation.
Bolt Fulfillment offers customized pricing on request.
SureShipped helps you save money on pick, pack, storage, and shipping services by automating your online fulfillment. Direct-to-consumer, B2B, retail, FBA prep, and value-added services are all covered by the service.
The SureShipped team will store your items, add them to inventory, and prepare them for same-day shipment to consumers after your business is linked to the system. The technology is compatible with all major domestic and international carriers. Multi-channel connectors, an admin dashboard, and reporting functions are all included in the SureShipped software.
It also sends you notifications when inventories run low and keeps you up to date on the status of your orders. This platform integrates with Shopify, Amazon, WooCommerce, Magento, Walmart, and Etsy.
SureShipped offers customized pricing on request.
ShipRush is a multi-carrier shipping platform that allows you to track orders and alert consumers about their progress. This utility is offered in two versions: cloud-based and on-premise. Inventory management, shipping history monitoring, and reporting are among the features available.
Printing shipping labels is also an option. The shipping rate shopping dashboard allows managers to evaluate carrier pricing and delivery alternatives. They may also see shipping cost data, transit timeframes, and negotiated rates. For every order, you may also establish automation rules and print a shipping label.
This tool integrates with third-party apps such as Authorize.net, BigCommerce, Magento, and QuickBooks.
ShipRush costs from $29.95/user/month. A 60-day free trial is available.
ShipHero provides two distinct shipping options. You may fulfill orders from your own warehouse and oversee the process using ShipHero. You may even hire them to handle the full shipping process. From order to delivery, the programme oversees the whole fulfillment process. Pickers and packers receive orders and handle them right away.
A customized dashboard gives you real-time monitoring to help you make better decisions. This tool integrates with platforms such as Shopify, BigCommerce, WooCommerce, Amazon, eBay, and Walmart.
ShipHero software costs from $499/user/month. A 30-day free trial is available.
Shippo connects any ecommerce platform with the cheapest shipping costs from 85+ carriers and the USPS. You may sync your sales channels after integrating your online store to handle all orders in one spot. The programme keeps track of shipments and notifies customers. Free of charge, a return label may be created automatically.
Shippo provides analytics, reporting, and insights. Intelligent defaults and customisable automations are included to keep you on top of your shipment at all times. There are no minimum volume requirements for this no-code solution.
This tool integrates with platforms such as Square, Shopify, WooCommerce, and Wix.
Shippo costs from $10/user/month. A free 30-day trial is available.
Pirate Ship is a shipping management tool that aids in the administration and simplification of activities such as shipping label purchase and printing. You may search shipments at shipping firms, generate USPS scan forms, and export transaction data with this cloud-based ecommerce software.
Ground delivery, shipment tracking, import/export, bids, and estimations are just a few of the capabilities available in the software. You may also take care of air and parcel delivery. Admins may import orders from WooCommerce, Cratejoy, Etsy, Shopify, and eBay, among other sites.
You may also upload addresses in CSV, ODS, XLS, and XLSX formats using the shipping spreadsheet module. This tool integrates with ecommerce platforms such as Shopify, WooCommerce, Chargify, Recurly, and Big Cartel.
Pirate Ship is available free of charge for any number of users.
Other Shipping Companies
Here are a few more shipping providers that didn’t make the top list.
- ShipEngine
Best for a multi-carrier shipping API
- Clickpost
Logistics intelligence platform for ecommerce sellers
- Detrack
Delivery management software offering real-time proof of delivery
- Calcurates
Cost-effective shipping for e-commerce with zero-coding
- GlobalShip
Integrated, multi-carrier shipping software for Microsoft-base sellers
- 2Ship
Online, multi-carrier shipping provider
- DesktoShipper
Ecommerce shipping solution for both small businesses and larger enterprises
- BuyCo
Collaborative platform that simplifies container management for large-volume shippers
- Freight Club
All-in-one shipping platform used by ecommerce leaders
- Shopify Shipping
Ship order to customers right from within the Shopify platform
- Magaya Supply Chain
Modern, data-driven freight and logistics software platform
- Pacejet
Fully-connected shipping for enterprise-level sellers
Related Ecommerce Software Reviews
If you still haven't found what you're looking for here, check out these related ecommerce tools that we've tested and evaluated.
- Ecommerce Platforms
- Inventory Management Software
- Payment Processing Software
- Shopping Cart Solutions
- Order Management Systems
- Warehouse Management Software
Selection Criteria for Ecommerce Shipping Companies
Selecting the right ecommerce shipping companies involves a careful evaluation of what they have to offer. Through extensive personal trials and research, I've developed criteria to guide software buyers towards making an informed decision.
Core Functionality - 25% of total weighting score:
For ecommerce shipping companies, the following use cases are essential:
- Reliable tracking of shipments
- Integration with major ecommerce platforms
- Flexible shipping options (e.g., same-day, international)
- Cost-effective pricing structures
- Easy returns management system
Additional Standout Features - 25% of total weighting score:
To go above and beyond, I look for:
- Advanced analytics for shipping performance and logistics optimization
- Eco-friendly shipping options for sustainability-conscious brands
- Exceptional handling of fragile or special care items
- Custom branding options on packaging and tracking pages
- AI-driven recommendations for optimizing shipping routes and costs
Usability - 10% of total weighting score:
A balance between comprehensive features and user-friendly design is key. Important aspects include:
- Intuitive web or app interface for easy navigation
- Simplified shipment booking process
- Quick access to frequently used features or settings
Onboarding - 10% of total weighting score:
The transition to a new shipping service should be smooth and straightforward. Essential onboarding features include:
- Comprehensive tutorial videos and documentation
- Interactive guides or walkthroughs for first-time users
- Access to onboarding support specialists or resources
Customer Support - 10% of total weighting score:
Responsive and helpful customer support is vital, particularly for resolving shipping issues. Criteria include:
- Multiple support channels (chat, email, phone)
- Prompt responses and effective problem resolution
- Proactive advice and support for shipping optimization
Value For Money - 10% of total weighting score:
Pricing should reflect the value provided, considering the scale and needs of the business. Evaluation points are:
- Transparent pricing without hidden fees
- Competitive rates for the features offered
- Flexible pricing plans that scale with business growth
Customer Reviews - 10% of total weighting score:
Customer feedback provides invaluable insights into real-world performance. Key considerations are:
- High satisfaction ratings for reliability and service quality
- Positive feedback on ease of use and customer support
- Constructive criticism and how the company addresses it
When selecting an ecommerce shipping company, it's important to consider not only the core functionalities but also additional features that can provide a competitive edge. The right shipping partner should offer a seamless blend of reliability, innovation, and user-friendliness, enabling businesses to excel in customer satisfaction and operational efficiency.
Trends for Ecommerce Shipping Companies in 2024
Here are some trends I’ve noticed for ecommerce shipping companies technology, plus what they might mean for the future of the marketing industry. I sourced countless product updates, press releases, and release logs to tease out the most important insights.
- Integration of Advanced Analytics and AI for Predictive Logistics: Tools are now leveraging artificial intelligence (AI) and machine learning (ML) algorithms to offer predictive insights on shipping times, potential delays, and optimal routing. This trend aligns with the need for proactive management of delivery expectations and minimizing disruptions in the supply chain.
- Sustainability Focus: Eco-friendly shipping options and carbon offset programs are becoming standard features. This trend speaks to the growing consumer demand for environmentally responsible ecommerce practices, addressing the challenge of reducing carbon footprint without compromising on efficiency.
- Enhanced Tracking and Transparency: Real-time package tracking and transparent communication features have seen significant enhancements. These functionalities cater to the consumer's increasing expectation for visibility and control over their delivery experience, addressing the challenge of trust and reliability in online purchases.
- Automated Returns Management: Solutions offering streamlined, automated returns processes are evolving rapidly. This feature is crucial for businesses looking to enhance customer satisfaction and loyalty by making returns as hassle-free as possible, addressing the challenge of managing returns efficiently.
- Localized Fulfillment Optimization: Tools are focusing on optimizing local delivery networks and fulfillment centers to speed up delivery times. This trend addresses the challenge of meeting the consumer expectation for fast, often same-day, deliveries.
These trends not only highlight the rapidly evolving features and functionalities within ecommerce shipping technology but also reflect the shifting priorities of the ecommerce industry.
What are Ecommerce Shipping Companies?
Ecommerce shipping companies are specialized service providers that handle the delivery of products purchased online. They manage the transportation of goods from sellers to buyers, covering tasks such as collection, packaging, and timely delivery. These companies are integral to the ecommerce process, ensuring that products reach customers efficiently and safely.
Features of Ecommerce Shipping Solutions
When evaluating ecommerce shipping companies, I consider whether the software has the core features sellers are entitled to expect, including:
- Order management: The ability to log in and get the status of orders, make changes, and any other things you might need. You may also want dedicated order management software for this.
- Rate comparisons: A company that searches for the best shipping costs for your needs every time.
- Rate discount options: Offers rate discounts for high-volume shipping or other special cases.
- Tracking and communication: The ability to track any and all packages reliably and provide customers with that information, too. You may also want dedicated order tracking software for this.
- Reporting: Ability to pull reports on products shipped, customer demographics, and other key info.
- Returns management: They will work with you on any returns a customer might need to process.
- International shipping support: The ability to ship internationally, including customer support.
- Flat rate shipping: Can be helpful for frequent large or long-distance shipments.
- Fulfillment logistics: How does the package get from warehouse to transit, to the customer.
If you outsource shipping to an external company, you may also consider using a third-party logisitsics company (3PL). These companies specialize in handling various aspects of the supply chain, including transportation, warehousing, inventory management, order fulfillment, and distribution.
Benefits of Ecommerce Shipping Companies
Ecommerce shipping companies are at the forefront of revolutionizing how businesses handle their logistics, offering a suite of powerful benefits that streamline operations and enhance customer satisfaction. Here are five primary benefits these platforms offer to users and organizations:
- Optimized Logistics and Delivery Times: The software provides dynamic routing and real-time logistics optimization. This results in faster delivery times, which can significantly enhance customer satisfaction and improve the overall buying experience.
- Cost Reduction and Efficiency: Through automated processes and bulk shipping discounts, the software helps reduce operational costs. By minimizing manual tasks and leveraging negotiated rates, businesses can lower shipping expenses and increase their profitability.
- Enhanced Tracking and Visibility: Offering real-time package tracking and transparent communication. This feature ensures customers and businesses always know the status of their shipments, leading to increased trust and reduced customer service inquiries.
- Streamlined Returns Management: Simplifying the returns process for both customers and businesses. By facilitating easy returns, companies can improve customer loyalty and satisfaction, making it easier to retain customers and encourage repeat purchases.
- Global Reach and Compliance: Assisting with international shipping logistics, including customs and regulations compliance. This enables businesses to expand their market globally without the complexities traditionally associated with cross-border transactions and shipping.
Ecommerce shipping companies provide an indispensable suite of tools that not only enhance the efficiency and effectiveness of shipping operations but also open new avenues for business growth and customer satisfaction.
Cost & Pricing for Ecommerce Shipping Companies
Evaluating the plan and pricing options for ecommerce shipping companies is crucial for businesses aiming to enhance their logistics and delivery processes. As a software expert, it's important to guide software buyers, especially those with little to no experience, through the diverse range of options available. These plans typically vary in terms of features, support, and scalability to meet different business needs and sizes. Here, we'll break down the common plan options and their pricing, aiming to provide a clear overview for potential software buyers.
Plan Comparison Table for Ecommerce Shipping Companies
| Plan Type | Average Price | Common Features Included |
|---|---|---|
| Basic | $9 - $29/month | - Basic shipping features - Single carrier integration - Basic analytics - Email support |
| Standard | $29 - $99/month | - Advanced shipping features - Multiple carrier integrations - Enhanced analytics - Chat support |
| Premium | $99 - $199/month | - All shipping features - Unlimited carrier integrations - Comprehensive analytics - Phone support |
| Enterprise | Custom Pricing | - Customizable features - API access - Dedicated account manager - 24/7 priority support |
| Free Option | $0 | - Limited shipping features - Limited carrier integration - Access to community forums - Basic support |
When considering which plan to choose, software buyers should assess their current and future shipping needs, considering factors like volume, required integrations, and the level of support needed.
Frequently Asked Questions
Here are some questions I wanted to cover before signing off.
How can ecommerce businesses reduce shipping costs?
Ecommerce businesses can reduce shipping costs by negotiating rates with carriers, utilizing hybrid shipping services that combine the resources of multiple carriers, optimizing packaging to reduce weight and size, offering customers different shipping options at varying costs, and taking advantage of discount programs and bulk shipping discounts. Efficiently managing inventory to ship from locations closer to the customer can also significantly lower shipping expenses.
What is the importance of tracking information for ecommerce shipments?
Tracking information is vital for both the business and its customers, offering transparency and peace of mind throughout the delivery process. It allows customers to monitor their packages' journey and anticipate delivery, reducing customer service inquiries. For businesses, tracking information helps in managing logistics, resolving delivery issues proactively, and ensuring a positive customer experience.
How do ecommerce shipping companies handle international shipments?
Ecommerce shipping companies handle international shipments by offering a range of international shipping options tailored to various budgets and delivery timelines. They navigate customs clearance processes, provide necessary documentation, and ensure compliance with international shipping laws and regulations. Many also offer tools for calculating duties and taxes in advance to provide transparency to customers about total costs.
Additional Ecommerce Outsourcing Service Reviews
Looking to outsource additional ecommerce-related work? Try these similar service provider review lists:
Conclusion
So now you have a wide range of options for the finest shipping company software. If you think I missed one or disagree with my conclusions, please let me know in the comments area.
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