What is RMA in Magento and what are the RMA types?

What is RMA in Magento and what are the RMA types?

    1. RMA is the “return management authorization module” in Magento Enterprise.
    2. The three RMA types are
      1. Store Credit, Refund, Exchange;  the customer can request one of thees types when they request an RMA from the Account Dashboard (within the completed order)

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