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When an order is saved in the Magento database, what triggers a confirmation email to a customer who pays using PayPal express? (logging into the PayPal account? Click the checkout button? Clicking the purchase button?)

  1. An order confirmation transactional email is sent to the email on the account when the customer uses PayPal express, logins on approves the charge, is transferred back to the order review page on Magento and clicks submit order.   A good rule of thumb is, anytime a customer sees the order success page, they should get an email.
By Michael Cristancho

I'm a Digital Commerce and Experience evangelist who enjoys engaging in thought-provoking conversation and mutual exploration. I am a strong believer that learning never ends, and each day brings another opportunity to grow as an individual and professional.

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