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Key Takeaways

Ecommerce Explosion—Success Not Guaranteed: The ecommerce world is thriving, but a robust marketing strategy is essential to avoid wasting resources on ineffective campaigns. Nail it, and your success story begins.

Mapping the Grand Ecommerce Voyage: Ecommerce marketing strategy involves setting clear goals and using the right tools. It serves as a flexible backbone, ensuring alignment and adaptability amid changing circumstances.

Customer Journey—Not Just Dollar Signs: Focusing solely on immediate sales can hinder long-term brand growth. Balancing between conversions and brand awareness builds a lasting customer connection.

Funnel Vision—Team's Strategic North Star: A visual conversion funnel helps keep teams aligned, understanding the role of each tactic and maximizing the effectiveness of marketing platforms throughout.

Let’s face it—ecommerce is booming, but that doesn’t mean success is guaranteed. Without the right marketing strategy, you can easily burn through your budget on campaigns that don’t deliver.

But when you get it right? That’s when the magic happens.

I’ve spent the last 13 years deep in the world of DTC ecommerce, working with brands that range from mass-market, budget-friendly products to high-end luxury items.

I’ve seen firsthand what works—and what doesn’t—when it comes to driving growth and building a lasting brand.

In this guide, I’m going to walk you through the essentials of crafting winning ecommerce marketing campaigns with stellar strategies that’ll help you hit your short-term targets and set your brand up for long-term success.

What is an Ecommerce Marketing Strategy?

At its core, an ecommerce marketing strategy is all about setting clear goals and mapping out the best tools, tactics, and channels to achieve them.

Think of it as the backbone of your marketing efforts—flexible enough to adapt as things evolve, but structured enough to keep you on track.

A strong marketing strategy gives you a framework to build on.

As customer behavior shifts or new innovations come into play, you can tweak your approach without losing sight of your bigger goals.

To really move the needle, though, a top-level ecommerce strategy usually breaks down into smaller, more focused sub-strategies.

These tackle specific areas—like targeting certain regions or product categories, or responding to competitor activity—so you can fine-tune your efforts and stay competitive.

Before we get into all the particular strategies and tools for marketing, let's highlight the best marketing tools across all disciplines that ecommerce brands should be using.

Here's our top 10 list of those:

How to Start Developing Your Ecommerce Marketing Strategy

When it comes to crafting your ecommerce marketing strategy, there are a few key principles you’ll want to keep in mind. Your online store deserves you doing your homework.

These will help you set realistic goals, allocate your budget wisely, and ensure you’re planning for both short-term wins and long-term growth.

1. Focus on the entire customer journey (not just conversions)

It’s easy to get caught up in chasing immediate metrics like ROI, conversion rates, or customer acquisition costs. But if your entire strategy revolves around direct ecommerce sales, you’re missing a huge part of the picture.

Brand awareness is crucial for long-term growth.

While awareness campaigns may not always deliver a clear ROI, they play a vital role in planting the seeds of future sales.

A lot of ecommerce businesses overlook this because many ad platforms use last-click attribution models, which fail to account for how early brand interactions (like seeing a social media post) lead to conversions later.

In short, if you only focus on sales-driven campaigns, you’ll struggle to build long-term brand affinity and interest.

A balanced strategy includes campaigns that not only drive immediate conversions but also build a lasting connection with your audience.

2. Visualize your conversion funnel

ecommerce marketing strategy infographic

A clear, visual representation of your conversion funnel helps your entire team stay aligned on the goals of your marketing efforts.

Whether it's a high-level diagram on a whiteboard or a detailed digital map, this tool is invaluable for understanding how each tactic supports different stages of the funnel.

You’ll often use the same platforms for different objectives.

For instance, paid ads can serve both awareness campaigns at the top of the funnel and conversion campaigns at the bottom. Having a clear visual helps you track where each campaign fits in the bigger picture.

3. Create a consistent campaign naming structure

This might sound simple, but having a standardized naming convention for your campaigns can save you a lot of headaches.

No matter if you’re collaborating with internal teams or external partners, a clear naming structure ensures everyone is on the same page.

This is particularly useful when running campaigns with varying objectives across multiple marketing channels.

Now that we’ve covered the foundational principles, let’s dive into the specific channels, tactics, and strategies that can power a successful ecommerce marketing strategy.

15 Best Ecommerce Marketing Strategies, Channels & Tactics

OK, now for the main event. I’ve assembled 15 of the most effective strategies you can use to market your ecommerce brand and make it the next big thing.

But, your brand is unique, so use the tactics that fit your brand to drive success.

1. Build a social media marketing strategy

Social media marketing is broad, and no two platforms are the same.

Crafting the right strategy means understanding where your audience spends their time and tailoring your approach accordingly.

While Facebook and Instagram still reign in the US and EU, platforms like TikTok and Pinterest are gaining ground, particularly in industries like fashion, lifestyle, and home goods.

Each platform serves different purposes.

For instance, TikTok has become indispensible for fashion brands, allowing them to tap into viral trends and creative user-generated content (UGC). Meanwhile, Pinterest offers a visually rich environment for homeware and DIY brands to showcase stunning product imagery.

While organic posts can build engagement, you’ll hit a ceiling if you're relying solely on free reach.

Organic content is great for nurturing your existing community, but to truly scale and get in front of potential customers, you need a paid advertising strategy.

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2. Develop awesome paid social media advertising

Here’s the reality: to get your products in front of the right people, paid social media ads are non-negotiable.

Platforms like Facebook, Instagram, TikTok, and Pinterest offer sophisticated targeting tools that let you laser-focus on the right target audience, whether that’s by demographics like age, interest, or behavior.

The power of paid social lies in its versatility.

Whether you’re running top-of-funnel awareness campaigns or retargeting people who’ve already visited your site, paid ads can support every stage of the customer journey.

What’s more, AI and machine learning are taking things to the next level, automatically optimizing your campaigns for better results.

Great targeting is only part of the equation.

If your ads don’t stop users mid-scroll, they’ll be forgotten in seconds. Eye-catching visuals, bold messaging, and tailored creatives are essential for making paid ads work.

Don’t just push a generic product image—put effort into creative that grabs attention and speaks directly to your audience’s pain points or desires.

facebook ads audiences
Image: Facebook Ads

Running a few quick Facebook Ads without a thoughtful strategy or enough budget won’t cut it.

Make sure you go into any paid social campaign with clear objectives, whether that’s to drive traffic, boost sales, or build brand awareness.

Testing different ad formats, creatives, and audiences is critical, and there’s no one-size-fits-all approach.

3. Run pay-per-click (PPC) campaigns

Let’s be honest—pay-per-click (PPC) can put the fear of death into you, especially if you’ve never used it before.

But once you understand how it works, it’s a powerful tool to drive immediate traffic and conversions for your ecommerce store.

PPC operates on a simple principle: you only pay when someone clicks on your ad. The cost per click (CPC) varies based on the industry and the level of competition for your chosen keywords.

For example, highly competitive industries like insurance tend to have expensive clicks, whereas ecommerce retailers usually enjoy much lower costs, especially if they’re targeting niche markets.

Don’t worry—PPC isn’t a bottomless money pit.

You have complete control over your budget. You can set daily or monthly limits to ensure you never spend more than planned. The cost per click is influenced by how many other businesses are bidding on the same keywords or products, so competition drives up the price.

But with a smart bidding strategy, you can still get great results even in competitive spaces.

Types of PPC campaigns

Google Ads and Google Shopping Ads are the go-to platforms for PPC, but Bing and other search engines also offer PPC campaigns.

PPC isn’t just about text ads—it includes display banners, video ads on YouTube, and search-based ads.

With search ads, your ad appears when users search for specific keywords you’ve targeted, while Shopping campaigns automatically show your product ads based on relevant search queries.

For shopping ads, the strength of your product titles, descriptions, and images—and of course, your pricing—will largely determine how well your campaigns perform. The better optimized your listings, the more clicks you’ll drive to your site.

PPC is versatile.

It can be used for both brand awareness and direct conversions, making it an essential tool for new ecommerce stores that need to build visibility while their organic SEO efforts are still ramping up.

PPC gives you the ability to get in front of the right customers from day one, giving your store a head start while you build long-term traffic through SEO.

You can also make your PPC efforts even smarter by using AI-powered demand-side platforms (DSPs), which manage your ad spend and optimize campaigns in real time based on performance data.

In summary, PPC is almost essential for a brand-new ecommerce site looking to break into a competitive market. While SEO takes time to yield results, PPC can help position your site in front of relevant customers immediately, driving conversions as you refine your overall strategy.

Related read: An Expert’s Guide to Ecommerce PPC Management

4. Invest in search engine optimization (SEO)

Ecommerce SEO is a marketing tactic that every brand should be doing.

While it doesn’t require a direct cost beyond your time and effort, it’s an investment that pays off in the long term by driving consistent organic traffic to your site.

A common challenge in ecommerce SEO is the limited word count on product and category pages compared to content-heavy websites.

However, incorporating high-volume, relevant keywords into every product description and page on your site is crucial. These SEO practices should become second nature to your team whenever publishing new products or content.

For a new ecommerce website, I recommend focusing on three main areas to kickstart your SEO efforts:

1. Understanding core ranking signals

You don’t need to be an expert in every detail of Google’s ranking algorithm (no one knows them all!), but you should be familiar with the key ranking factors that you can influence.

Some of the most important best practices include:

  • Ensure your site uses HTTPS across all pages for security.
  • Optimize your site’s loading speed across all devices, and avoid "janky" loading where elements shift as the page renders (watch out for Cumulative Layout Shift).
  • Minimize redirects and avoid blocking crawlers from indexing important pages.

2. Technical SEO

Is your site technically equipped to rank well in search engine results page (SERP)? This is where collaboration with your development team becomes essential.

Technical SEO can involve working on page speed, mobile-friendliness, and even ensuring your site’s architecture is optimized for crawlers.

While technical SEO improvements may involve development costs, the benefits extend beyond search rankings—they enhance the overall customer experience, improving site security, speed, and accessibility.

Some key areas to focus on include:

  • Site security: Make sure your site is fully protected.
  • Loading speed: Faster sites rank better and keep users engaged.
  • Accessibility: Ensure your site is easy to navigate for all users, including those with disabilities.

3. Off-page tactics

Off-page SEO, such as building backlinks from authoritative websites, is just as important as on-page optimization.

Search engines prioritize content that is deemed relevant and trustworthy by other reputable sites. Building high-quality backlinks can improve your domain authority, which, in turn, helps you rank higher in search results.

5. Use content marketing to drive traffic

Content marketing is the art of creating valuable, relevant content that engages both existing and potential customers.

Typically, this takes the form of long-form articles or blog posts—often called "evergreen" or "cornerstone" content—that provide lasting value and stay relevant over time.

These content pieces are designed with SEO in mind, using target keywords, optimized headings, and properly tagged images. They tend to explore topics that are timeless, offering genuinely useful information.

Updating and maintaining this content over time ensures it stays fresh and continues to rank well in search engines.

Content marketing + SEO = success

It’s important to understand that content marketing and SEO work hand in hand. While SEO focuses on optimizing your website and content to make sure it’s discoverable by search engines, content marketing is about creating the content itself—engaging, informative pieces that resonate with your audience.

Without strong SEO, your content won’t be seen, and without great content, your SEO efforts won’t have much to optimize.

For ecommerce brands, content marketing is an especially effective strategy because product pages don’t usually offer space for in-depth, text-heavy content. By leveraging blog posts, news sections, or even newsletters, brands can tell their story, highlight their values, and give customers a deeper understanding of their products.

In addition to articles, other types of content—like videos, podcasts, or interactive tools—can be embedded within these pages to enhance engagement.

This multimedia content can help explain your brand's story, product features, or even demonstrate how your products fit into customers' lives. It’s particularly valuable for direct-to-consumer (DTC) brands, where storytelling often plays a key role in connecting with customers.

For ecommerce sites optimized for mobile (which is a must, as per our SEO best practices), the content must be designed to quickly deliver relevant information while maintaining visual appeal.

That’s why content marketing is often centered around blogs or news pages, where longer-form content can live without disrupting the customer’s purchasing flow.

The circular process of content ownership

Once your content starts ranking organically in search engines, you’ll enter a self-reinforcing cycle of "publishing to own."

This means that as your content gains authority, search engines begin to view your brand as a leader in your industry.

This, in turn, boosts your content’s position in search results, building trust with both search engines and users. As customers increasingly trust your brand, they’re more likely to engage with your content and make purchases.

However, for content marketing to work, it’s crucial to optimize each piece for relevant keywords and ensure that the content is semantically rich.

Without proper optimization, even the most well-crafted content won’t generate the desired results—especially in competitive markets where others are already ranking well.

You can hardly do this effectively without great tools. Elsewhere, we rounded up the best content marketing platforms to make this happen. Check out our top 10 picks here:

6. Create engaging email marketing campaigns

Email marketing has evolved dramatically in recent years.

With heightened privacy concerns and more informed consumers, the days of batch-and-blast emails are long gone. Today, email marketing is much more targeted and strategic, allowing you to create personalized and relevant experiences for your audience.

One of the key advantages of modern email marketing is audience segmentation.

With the right email marketing software, you can easily tailor messages to specific segments of your audience based on behavior, location, or demographics.

This means you can deliver highly relevant content to the right email lists, such as showing the correct currency symbol and pricing for customers in different regions or sending product recommendations based on past purchases.

The design and structure of your emails are also critical.

Unlike web pages, emails are displayed differently across various email clients. For instance, Gmail restricts the use of custom fonts, while Outlook may display your email inconsistently across versions.

That’s why it’s important not to rely solely on imagery—if images are blocked, the user could see a blank email. Instead, strike a balance between text and images, ensuring your message still makes sense without visuals.

Before hitting send, always test your email campaign.

There are tools available that let you preview how your email will appear across different devices and clients, helping you catch any display issues or broken links.

Another key aspect of email marketing is automation.

Automated emails, triggered by specific customer actions, can be incredibly effective for ecommerce.

For example, an abandoned cart email can remind customers to complete their purchase, or a welcome series can nurture new subscribers into becoming loyal customers.

Email automation lets you dynamically populate content and send highly personalized messages, keeping your audience engaged at scale.

Check out our top picks for email marketing platforms:

New to email marketing or looking to improve? Don’t miss our guide to the best ecommerce email marketing courses to learn tips, tricks, and strategies. Plus, these ecommerce email marketing examples might be the inspiration you need to boost your metrics.

7. Leverage SMS marketing for time-sensitive offers

While some may see SMS marketing as a dated tactic, its impact remains undeniable—especially when you need to deliver time-sensitive offers or alerts.

With open rates that far surpass email, SMS messages almost guarantee immediate attention, as most phones alert users instantly when a new text message arrives.

One of the greatest advantages of SMS marketing is its simplicity.

It doesn’t require elaborate visuals or complex layouts. Instead, SMS is about getting straight to the point with concise, actionable messages that drive urgency. This makes it a perfect channel for flash sales, limited-time offers, or shipping notifications.

However, SMS should not be used indiscriminately.

Like with email, you need to respect the customer’s preferences and ensure you’re providing value in every message. Too many irrelevant texts can lead to a higher opt-out rate.

Therefore, giving customers the option to choose between email and SMS for their communications builds trust and improves engagement.

To maximize the impact of your SMS campaigns, consider integrating them with your other marketing efforts.

For example, an SMS reminder for a flash sale can complement an email campaign, reinforcing the message and prompting action.

As with email, the key to successful SMS marketing is timing and relevance. A well-timed SMS can boost conversions, especially when it comes to promoting limited-time offers or sending out time-sensitive alerts that require immediate attention.

You can find great SMS marketing platforms to simplify this work, too.

8. Drive sales with affiliate marketing

Affiliate marketing involves paying a commission to a third-party website or partner for driving referral traffic and sales to your ecommerce store.

It’s a pay-for-performance model, which means you only pay when the affiliate successfully generates an online sale, making it a low-risk, high-reward strategy.

A wide range of marketing channels can be used for affiliate marketing.

One common example is Comparison Shopping Sites (CSS), which showcase a variety of products and earn a commission for every customer they send to your site.

Another is affiliate marketers who run PPC or Google Shopping campaigns to direct traffic to your store, earning a cut of every successful conversion.

Customer loyalty programs can also be monetized through affiliate models.

Here, loyal customers earn rewards or incentives for driving new traffic to your site or making repeat purchases. This approach not only boosts sales but builds long-term customer relationships.

Affiliate marketing is especially attractive for content publishers—particularly with the decline in traditional printed media. Many publishers now monetize their product reviews or features with affiliate links, rather than relying solely on advertising revenue.

This helps them maintain credibility while earning commissions on the products they promote.

9. Boost reach with influencer marketing

Influencer marketing has become a powerhouse within affiliate marketing, particularly through social media platforms like Instagram, TikTok, and YouTube.

This strategy involves partnering with influencers to showcase your products to their dedicated followers, leveraging their influence to drive sales and brand awareness.

While major influencers and A-list celebrities can instantly boost a brand's visibility, the rise of micro-influencers has also opened up a more targeted and cost-effective approach.

Micro-influencers have smaller, highly engaged audiences, which can sometimes lead to better conversion rates than broader celebrity endorsements.

Image: TikTok

It’s important to note that influencer marketing has shifted toward greater transparency.

Social media platforms and consumers are now demanding that influencers clearly disclose paid promotions. This has made user-generated content (UGC) and organic testimonials even more valuable, as they come across as more authentic.

Influencers are just one facet of affiliate marketing.

They monetize their content by working with brands to promote products, and they can help your ecommerce store tap into new markets and audiences that might otherwise be out of reach.

10. Personalize the shopping experience

Providing relevant, tailored user experiences has been a challenge for many ecommerce businesses, but with the evolution of marketing tools and the advanced capabilities of modern ecommerce platforms, personalization is more achievable than ever.

Using AI and machine learning, you can dynamically adapt your website’s content in real-time to respond to user behavior, making the shopping experience more engaging and relevant.

However, getting personalization right requires careful execution.

For instance, when a customer browses a particular category, should you display similar products by brand, color, or category? Or perhaps all three?

It’s important to understand which options will resonate most with the customer. When done well, personalization can influence purchasing journeys and increase conversion rates—especially for sites with a vast range of products.

For example, offering incentives or personalized promotions based on customer preferences can significantly improve engagement.

Customer data from your customer relationship management (CRM) system can enhance this personalization process even further.

By analyzing past purchase data and user behavior, you can create data-driven campaigns that suggest products the customer is likely to be interested in, boosting the effectiveness of promotions and offers.

Personalized email or retargeting ads based on the customer’s previous behavior can further reinforce their connection with your brand, bringing them back to your site with highly relevant recommendations.

CRM insights also allow you to segment your audience, enabling personalized content based on browsing habits, geographic location, or purchase history.

This makes it easier to target specific groups with the right products or offers, creating a more seamless, enjoyable shopping experience.

Check out our most favorite ecommerce CRMs here:

11. Post-purchase marketing and customer retention

The post-purchase phase is often underutilized in ecommerce marketing strategies.

While many brands focus on customer acquisition, what happens after a customer completes the checkout process can determine whether they return for future sales.

A strong post-purchase marketing strategy builds lasting relationships with new customers and can transform one-time buyers into loyal brand advocates.

Leveraging customer data allows you to re-engage customers at the right time.

For example, after a purchase, sending a personalized follow-up email—thanking the customer and offering recommendations based on their purchase—can keep the customer engaged and interested.

You can also use CRM insights to schedule maintenance or upsell emails for products that require aftercare, or even send out exclusive offers related to the customer’s past purchases.

The timing of these messages is crucial.

CRM data helps you determine when a customer is most likely to appreciate follow-up communication, ensuring that you’re staying relevant without overwhelming them.

This approach not only increases customer lifetime value but also fosters loyalty, making customers more likely to recommend your brand or even feature your products on their social media channels.

CRM-driven loyalty programs and personalized campaigns also work well in the post-purchase phase.

These strategies not only increase engagement but also turn satisfied customers into repeat buyers who are more inclined to spread the word about your brand.

12. Implement A/B testing for optimization of campaigns

A/B testing is a powerful way to fine-tune your ecommerce marketing by comparing two versions of an element—such as an email subject line, ad creative, or landing page—and measuring which drives better results.

The power of A/B testing lies in its ability to make data-driven decisions.

Instead of guessing which campaign or element will perform better, you can test variations and rely on actual customer behavior to guide your marketing strategy.

Nearly any part of your campaign can be A/B tested, including:

  • Email marketing: Test different subject lines, call-to-action (CTA) buttons, images, or email layouts to see which combination drives the highest open and click-through rates.
  • PPC ads: Try different ad copy, visuals, and headlines to find out which generates the most clicks and conversions.
  • Landing pages: Experiment with various elements like headlines, page layout, button placements, and imagery to improve conversion rates.
  • Social media ads: Test different ad formats, creatives, and targeting options to determine which combination brings the highest engagement and return on investment (ROI).

How to run an effective A/B test

To get meaningful results from A/B testing, follow these key steps:

  1. Choose one element to test at a time: Whether it’s your headline, image, or CTA, focus on a single variable. Testing multiple elements at once can lead to confusing or inconclusive results.
  2. Define clear goals: Before starting, decide what metric you’re optimizing for. Are you looking to increase conversions, click-through rates, or engagement? Setting a clear goal will help you measure success accurately.
  3. Ensure a large enough sample size: To reach statistically significant conclusions, make sure you’re testing with enough traffic or email recipients. A small sample can skew results and lead to inaccurate assumptions.
  4. Run the test long enough: Depending on your traffic volume or email list size, run your test long enough to get reliable data. Cutting the test short can result in decisions based on incomplete information.
  5. Analyze and implement findings: Once the test concludes, review the performance data and implement the winning variation. Continuously applying your findings helps refine your campaigns and improve your overall marketing effectiveness.The impact of A/B testing on ecommerce marketing

Regular A/B testing keeps your marketing efforts optimized, leading to higher engagement and improved conversions, all while giving you a better understanding of what resonates with your audience.

13. Pursue customer reviews and user-generated content (UGC)

Customer reviews and user-generated content (UGC) are huge assets for ecommerce brands.

Authentic customer feedback builds trust with potential buyers, while UGC, like social media posts showcasing your products in real life, adds a level of credibility and relatability that no traditional ad can match.

Customer reviews offer invaluable social proof.

Image: Chubbies

They reassure new customers, boost conversion rates, and can even improve your SEO. Search engines love fresh, user-generated content, and reviews packed with relevant keywords naturally help your rankings.

Encourage reviews by sending post-purchase follow-up emails, offering loyalty points, or even small discounts as incentives. The easier and more rewarding you make it, the more likely customers are to leave feedback.

On the UGC side, it's all about leveraging your community to promote your brand.

Run social media contests or campaigns where customers share photos or videos of your product in action. Real people using your products builds genuine brand affinity and creates content you can share across your marketing channels, from your website to email campaigns and social posts.

When people see others they can relate to using your products, it helps them imagine themselves doing the same—building trust and driving engagement.

Ultimately, customer reviews and UGC do more than fill up your testimonial page.

They help humanize your brand, connect with your audience on a deeper level, and drive repeat business. The more you can showcase real experiences, the stronger your brand’s reputation and customer loyalty will be.

14. Run loyalty programs and subscription models

Loyalty programs and subscription models are powerful tools for building long-term relationships with customers and driving consistent revenue.

Not only do they incentivize repeat purchases, but they also create a sense of belonging and exclusivity that keeps customers coming back.

Loyalty programs work by rewarding customers for their purchases or engagement.

pangaia loyalty program points
Image: PANGAIA

Whether it’s points that accumulate for discounts, exclusive offers for frequent buyers, or early access to new products, loyalty programs make customers feel valued while encouraging them to continue shopping with you.

The key is to keep the program simple and rewarding—customers shouldn’t have to jump through hoops to redeem their benefits.

On the other hand, subscription models are an increasingly popular way to ensure a steady stream of revenue while building a deeper connection with your customer base.

This model works particularly well for products that need regular replenishment (like beauty or wellness items) or exclusive content/services that keep customers engaged over time.

Offering flexibility—such as customizable subscription options or easy cancellation policies—can make this model even more attractive.

Plus, it can improve customer retention, as subscriptions keep your brand top of mind.

Here, you can see our top subscription management platforms to get you started:

Integrating both loyalty programs and subscriptions into your ecommerce strategy boosts customer lifetime value and deepens brand loyalty.

More importantly, these models provide opportunities to collect data that can further personalize your marketing efforts, making it easier to anticipate customer needs and tailor future campaigns.

Ultimately, whether customers are earning points or receiving products on a regular basis, these models not only keep them engaged but also turn them into advocates for your brand.

15. Track analytics and attribution to build better campaigns

Every strategic marketing tactic mentioned above needs to be measured, and I can’t stress enough how important it is to ensure your reporting platforms are capturing data accurately.

Customer behavioral data is often only available in real time—once it’s gone, there’s no way to backfill the gaps. This means any lapse in data collection can leave serious holes in your campaign performance reporting.

To understand how your marketing efforts are affecting both your top-line revenue and bottom-line profits, it’s crucial to analyze the cause and effect across all marketing channels.

Understanding marketing attribution

Marketing attribution is critical for figuring out which campaigns are driving results and which ones aren’t. By attributing success to the right marketing campaign, you can see exactly what’s working and adjust your strategy accordingly.

However, attribution is rarely binary.

Some campaigns don’t convert directly to sales but are still crucial for boosting awareness—think of a TV ad or a brand-building campaign. While these might not immediately generate purchases, they’re an essential part of the customer journey.

This is why last-click attribution can be misleading—it attributes all credit to the final action before a sale, overlooking the multiple touchpoints that built up to the conversion.

Even in digital marketing, tactics like PPC, which were once straightforward to track, have become more challenging due to changes in privacy laws.

Updates like Apple’s iOS privacy features that allow users to block cookies or scripts make it harder to accurately measure campaign performance.

Despite these obstacles, adopting advanced multi-touch attribution models can provide a more comprehensive view of how your campaigns work together across the customer journey.

This data helps you allocate your marketing budget more effectively, refine your campaigns, and ultimately improve both customer acquisition and retention.

As you might expect, we have opinions on ecommerce analytics software, too. Here are the top picks from our roundup:

Investing in yourself is the smartest move you’ll make all year. Start with one of these marketing certifications designed for ecommerce pros.

Mix Marketing Strategies to Fit Your Brand

Crafting your own ecommerce marketing strategy can be a dynamic and rewarding process as you begin to align your efforts toward unified goals.

The key to success is experimentation—testing different tactics and channels, while keeping a close eye on performance metrics.

There’s no one-size-fits-all solution in ecommerce marketing.

What works for one brand might not resonate with another, and the strategies that succeed in one industry may fall flat in another. That’s why it’s crucial to test and iterate on various elements like marketing channels, creative assets, budgets, and audience segmentation.

By measuring the impact of each, you’ll quickly start to see which approaches drive results for your brand.

Remember, the most effective ecommerce marketing strategy is one that evolves with your brand, your audience, and the market. Keep experimenting, stay adaptable, and let the data guide your next move.

Best of luck! Looking for more advice delivered straight to your inbox? Subscribe to The Ecomm Manager newsletter today.

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Ash Hubbard

Ash Hubbard is an ecommerce manager with more than 12 years of experience running and managing ecommerce and ePOS channels for organizations at enterprise and SMB levels. Ash's expertise includes front end development, data analysis & reporting, SEO & keyword research, SEO competitor analysis, UI & UX brand implementation, merchandising & stock management, and paid marketing. He is based in Rushden, England.

Sean Flannigan

Sean is the Senior Editor for The Ecomm Manager. He's spent years getting to know the ecommerce space, from warehouse management and international shipping to web development and ecommerce marketing. A writer at heart (and in actuality), he brings a deep passion for great writing and storytelling to ecommerce topics big and small.