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Community is everything—especially when you're dealing with a niche admin issue on your Shopify store and your IRL friends and family have no idea what you are talking about. Thus, you need ecommerce communities for your niche needs.

And, there are a lot of them. Some small, some huge. Some exclusive, some open to all. Truthfully, they aren't all created equal. Which brings you here.

These communities can help you when you're in a bind, give you insights on growth tactics, and provide networking opportunities in the ecommerce world.

Ditch the Google search for your very specific queries and dig into these hand-picked ecommerce communities instead. Here are the top free and paid ecomm communities to join so you can stop bugging your friends and family who clearly don't understand.

Our Shortlist of the Best Ecommerce Communities Online

Here's a shortlist of the best ecommerce communities I think are worth joining in 2024:

  1. Magento Forums — For Magento ecommerce platform users
  2. Shopify Community — For Shopify store owners and developers
  3. Shopify Plus Community - For enterprise Shopify Plus merchants only
  4. Shopify Entrepreneurs - For Shopify store owners looking for advice and recommendations
  5. BigCommerce Community — For BigCommerce users seeking advice and networking
  6. eCommerceFuel — For independent ecommerce store owners
  7. r/Ecommerce — For general ecommerce discussion and tips
  8. Woo Community — For WooCommerce merchants
  9. Dropship Forum — For those interested in dropshipping businesses
  10. eCommerce Growth Hacks — For ecommerce growth hacking techniques
  11. Digital Point Forums — For SEO and internet marketing professionals
  12. Etsy Community — For Etsy sellers and craft enthusiasts
  13. E-Commerce Nation — For global ecommerce strategies
  14. Ecom Empires — For aspiring ecommerce entrepreneurs
  15. Cener eCommerce Mastermind — For Shopify store owners seeking growth
  16. eCommerce Elites Mastermind — Mastermind group for ecommerce tips and strategies
  17. Your ADmission — For DTC brands looking for growth strategies from the Common Thread Collective team

Let's dig into each community a bit more below.

The 17 Best Ecommerce Communities

Obviously, not every community is going to work for you. For instance, if you use Shopify, the Magento forums won't do you any good.

But, whatever your situation, there's going to be several communities that will give you exactly what you need in various specific ways. Let's look at each community, so you can find the best for you.

1. Magento Forums  — For Magento ecommerce platform users

Adobe Commerce and Magento Open Source forum
Magento ecommerce platform offers support and a forum for discussion and knowledge sharing. (Source)

The Magento Community serves as an open-source ecommerce platform that is free to use and highly customizable, making it ideal for small to medium-sized businesses.

  • Audience: Magento platform users, developers, and ecommerce professionals
  • Size: 480,000+ members
  • Membership Cost: Free
  • Platform: Community portal on the Magento website

Why Join:

Magento Ecommerce Platform community is essential for users seeking to leverage the full capabilities of Magento in their ecommerce ventures.

It offers detailed user guides, up-to-date information on updates, and a space for problem-solving with peers.

2. Shopify Community — For Shopify store owners and developers

Shopify community discussions
Shopify Community is a dynamic online forum where Shopify store owners and developers can exchange ideas, solutions, and strategies. (Source)

The Shopify Community is a dynamic online platform that connects over 900,000 Shopify merchants and partners.

It provides a space for users to engage in discussions, seek feedback, and share insights across various aspects of selling on Shopify, such as store design, marketing, and app development.

  • Audience: Shopify store owners and developers
  • Size: 900,000+ members
  • Membership Cost: Free
  • Platform: Shopify community forum

Why Join:

The Shopify Community is a vibrant hub for learning and exchange among Shopify users and developers wiith a focus on store optimization, troubleshooting, and new feature adoption.

Engaging with this community can provide practical tips and innovative strategies to maximize the performance of Shopify stores.

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3. Shopify Plus Community  - For enterprise Shopify Plus merchants only

Shopify Plus Facebook group
Shopify Plus Community is a private Facebook group for enterprise-level Shopify Plus merchants. (Source)

The Shopify Plus Community on Facebook functions as an exclusive group where enterprise Shopify users can connect, share insights, and discuss various aspects of using Shopify Plus.

  • Audience: Shopify Plus merchants
  • Size: Less than 10,000
  • Membership Cost: Free, but restricted to Shopify Plus users on Facebook
  • Platform: Facebook group (Invite-only)

Why Join:

The Shopify Plus Community on Facebook offers an exclusive environment for high-volume merchants to discuss advanced strategies and challenges unique to larger operations.

This community helps merchants leverage the full potential of Shopify Plus through peer-to-peer support and networking.

4. Shopify Entrepreneurs — For Shopify store owners looking for advice and recommendations

Shopify Entrepreneurs Facebook group
Shopify Entrepreneurs is a Facebook group where Shopify store owners gather to seek advice and share recommendations on running their online stores. (Source)

The Shopify Entrepreneurs Community is another exclusive Facebook group catered toward Shopify merchants. Boasting over 100k members, there's a ton of advice and insight Shopify brands can take away.

  • Audience: Shopify store owners and aspiring entrepreneurs
  • Size: 108,000+ members
  • Membership Cost: Free
  • Platform: Facebook group (Invite-only)

Why Join:

Joining the Shopify Entrepreneurs Facebook group provides members a platform to engage with a community of like-minded store owners.

It's an excellent resource for exchanging marketing tactics, troubleshooting store issues, and discovering new apps and tools.

This group serves as a valuable support system to navigate the challenges of ecommerce, foster growth, and improve sales figures.

5. BigCommerce Community — For BigCommerce users seeking advice and networking

BigCommerce Community landing page
BigCommerce Community is an official support hub for users of the BigCommerce platform, offering resources, discussions, and networking opportunities. (Source)

The BigCommerce Community serves as a support hub where store owners can ask questions, find solutions, and exchange tips about using BigCommerce.

It's designed to help users discover new product updates, connect with other merchants and partners, and contribute ideas to enhance the BigCommerce ecosystem​.

  • Audience: BigCommerce store owners, ecommerce developers, and marketers
  • Membership Cost: Free
  • Platform: Official community forum

Why Join:

The BigCommerce Community is an essential resource for users looking to maximize the effectiveness of their BigCommerce stores.

It provides a rich environment for discussing best practices, troubleshooting, and exploring advanced features specific to BigCommerce.

6. eCommerceFuel — For independent ecommerce store owners

EcommerceFuel blog landing page
EcommerceFuel is a private forum designed specifically for independent ecommerce store owners, offering exclusive content and high-level networking. (Source)

eCommerceFuel is an exclusive online community tailored specifically for 7- and 8-figure ecommerce store owners.

  • Audience: Independent, experienced ecommerce store owners
  • Membership Cost: Paid Membership. Prices not specified
  • Platform: Private online forum

Why Join:

eCommerceFuel offers a unique, curated experience for established ecommerce entrepreneurs looking to exchange high-level tactics and growth strategies.

This community offers a platform for vetted store owners to connect, share insights, and access a range of resources including a vibrant discussion forum, a review directory, and exclusive member-only events.

7. r/Ecommerce — For general ecommerce discussion and tips

r/ecommerce community forum
The r/ecommerce subreddit is a community within Reddit where users share tips, ask questions, and discuss all aspects of running ecommerce businesses. (Source)

The subreddit r/ecommerce on Reddit functions as a community where individuals interested in all facets of ecommerce—from beginners to experienced professionals—can discuss trends, share advice, ask questions, and exchange strategies related to online business and digital marketing.

  • Audience: Ecommerce professionals, small business owners, new entrants, and enthusiasts
  • Size: 457,000+ members
  • Membership Cost: Free
  • Platform: Reddit

Why Join:

Reddit's r/ecommerce is a dynamic forum for both beginners and experienced ecommerce professionals.

The community facilitates peer-to-peer support and learning by allowing community members to post content, comment, and engage in discussions about a wide range of ecommerce topics.

8. Woo Community — For WooCommerce merchants

Woo Community Facebook group
The Woo Community Facebook group is dedicated to users of the WooCommerce plugin for WordPress, offering support, tips, and networking opportunities. (Source)

The WooCommerce Community on Facebook is a forum for members to connect, share ideas, provide support, and empower each other to sell better on WooCommerce.

  • Audience: WooCommerce store owners, developers, and WordPress enthusiasts
  • Size: 55,000+ members
  • Membership Cost: Free (Invite-only)
  • Platform: Facebook

Why Join:

The WooCommerce Community on Facebook group members benefit from direct access to troubleshooting advice, customization tips, and ecommerce strategies tailored to WooCommerce.

This group is particularly useful for enhancing store functionality and improving user experience, critical components in the competitive ecommerce space.

9. Dropship Forum — For merchants interested in dropshipping

Dropship Forum
Dropship Forum is an online community where individuals interested in starting or growing a drop shipping business can gather to exchange information and strategies. (Source)

Dropship Forum is an online community that facilitates discussions on dropshipping, offering a platform where members can share experiences, seek advice, and find information on various dropshippers.

  • Audience: Aspiring and experienced drop shippers
  • Membership Cost: Free
  • Platform: Online forum, Twitter, Facebook

Why Join:

Dropship Forum serves as a resourceful space for both beginners and experienced dropshippers to discuss strategies, post reviews of suppliers, and avoid potential scams.

It's a valuable space for discussing supplier relationships, niche selection, and ecommerce marketing strategies unique to dropshipping.

10. eCommerce Growth Hacks — For ecommerce growth hacking techniques

eCommerce Growth Hacks Facebook group
The eCommerce Growth Facebook group is designed for users seeking advanced ecommerce growth hacking techniques, offering a space for innovative discussions and strategy sharing. (Source)

Another private Facebook group, eCommerce Growth Hacks is a goldmine for merchants wanting to level up their ecommerce marketing with valuable strategies for growing subscriptions, conversions, and ultimately, sales.

  • Audience: Ecommerce entrepreneurs and marketers interested in growth hacking
  • Size: 19,000+ members
  • Membership Cost: Free
  • Platform: Facebook

Why Join:

The eCommerce Growth Hacks Community enables savvy merchants to discover and discuss cutting-edge ecommerce growth tactics.

Members can network with other online retailers, give and get valuable insights, and grow their ecommerce stores with unique hacks that work.

11. Digital Point Forums — For SEO and internet marketing professionals

Digital Point Forums for ecommerce
Digital Point Forums is a comprehensive platform for discussions related to SEO, internet marketing, and website development. (Source)

Digital Point Forums is a comprehensive online community for internet marketing and website development, covering a vast range of topics including SEO, affiliate marketing, and web design.

  • Audience: SEO specialists, internet marketers, and web developers
  • Membership Cost: Free
  • Platform: Online forum

Why Join:

Digital Point Forums is a powerful resource for professionals in the digital marketing sphere, and a call-back to the old days of the internet with information-rich, but badly designed forum pages. I miss it so much.

It covers a wide array of topics including search engine optimization, affiliate marketing, and ad campaigns.

12. Etsy Community — For Etsy sellers and craft enthusiasts

Etsy Community for ecommerce
The Etsy Community is an online hub where sellers and craft enthusiasts can connect, share their experiences, and gather practical advice for selling on Etsy. (Source)

The Etsy Community provides an interactive forum where sellers, buyers, and Etsy staff come together to support one another through shared experiences and discussions.

Nothing beats a great craft-oriented community space.

  • Audience: Etsy sellers, crafters, and handmade goods entrepreneurs
  • Membership Cost: Free
  • Platform: Community forum

Why Join:

The Etsy Community allows for the exchange of creative ideas, marketing strategies, and customer support and retention tips, all tailored to the unique challenges of selling on Etsy.

Members benefit from like-minded individual support and expert advice, helping them stand out in a crowded marketplace and increase their sales effectively.

13. E-Commerce Nation — For global ecommerce strategies

E-Commerce Nation blog landing page
Ecommerce Nation is a website focused on providing insights, tips, and strategies for ecommerce businesses operating globally. (Source)

E-Commerce Nation is a vibrant community and online newsletter dedicated to ecommerce and mobile commerce strategies.

It offers a wealth of resources including articles, guides, webinars, podcasts, and expert insights aimed at helping online businesses of all sizes succeed in the digital marketplace.

To find the form to join, scroll down the page and enter your email address.

  • Audience: Ecommerce professionals, global traders, and business strategists
  • Membership Cost: Free
  • Platform: Online publication

Why Join:

Joining Ecommerce Nation helps members gain insights into international compliance, cultural marketing strategies, and logistics management, crucial for any business aiming to succeed on a global scale.

The platform offers articles, case studies, and expert advice on navigating the complexities of global markets. 

14. Ecom Empires — For aspiring ecommerce entrepreneurs

Ecom Empires community page
Ecom Empires provides educational content and community support for individuals starting their journey in ecommerce entrepreneurship. (Source)

Ecom Empires operates as a comprehensive ecommerce community founded by Nick Peroni, aimed at educating and supporting online entrepreneurs. 

  • Audience: Aspiring ecommerce entrepreneurs and beginners in the online business world
  • Size: 100,000+ members
  • Membership Cost: Free
  • Platform: Website, Facebook

Why Join:

Ecom Empires provides resources, training, and a collaborative environment to help individuals start and grow their online businesses, focusing on key strategies and practical guidance.

The community aspect provides a supportive environment for beginners to learn and grow, making it easier to overcome the initial challenges of starting an ecommerce business.

15. Cener eCommerce Mastermind — For Shopify store owners seeking growth

Cener eCommerce Mastermind Facebook group
The Cener eCommerce Mastermind Facebook group is for Shopify store owners seeking strategies and advice to drive growth and increase sales. (Source)

The Cener eCommerce group functions as a specialized ecommerce community where members can engage in discussions, share insights, and exchange strategies for online business growth.

  • Audience: Shopify store owners focused on growth
  • Size: 56,700+ members
  • Membership Cost: Free
  • Platform: Facebook

Why Join:

The Cener eCommerce Mastermind group is an excellent place for gaining insights into advanced marketing techniques, store optimization strategies, and customer engagement tactics.

Members benefit from real-world success stories and tips, making it an ideal place for ambitious Shopify owners aiming to scale their operations and boost their profitability.

16. eCommerce Elites Mastermind — Mastermind group for ecommerce tips and strategies

Ecom Elites Mastermind Facebook group
eCommerce Elites Mastermind is a Facebook mastermind group where members share advanced ecommerce strategies and tips to improve their online businesses. (Source)

The eCommerce Elites Facebook group is a private community designed for members of Franklin Hatchett's eCommerce Elites course.

It serves as a support and networking hub where entrepreneurs can share experiences, discuss strategies, and get feedback on their ecommerce ventures.

  • Audience: Experienced ecommerce entrepreneurs and those looking to refine their online strategies
  • Size: 103,600+ members
  • Membership Cost: Free
  • Platform: Facebook

Why Join:

eCommerce Elites offers a rich community experience for serious ecommerce professionals who seek to deepen their knowledge and improve their business operations.

Members engage in deep, actionable discussions that are directly applicable to their business, making it a must-join for those committed to achieving significant growth and efficiency in their ecommerce ventures.

17. Your ADmission — For DTC brands looking for growth strategies from the Common Thread Collective team

Your Admission community
Your ADmission is provided by the Common Thread Collective and focuses on delivering growth strategies for direct-to-consumer brands. (Source)

Your ADmission is an educational forum and community that provides extensive resources and support for those looking to grow their ecommerce business through paid advertising.

With answers from the Common Thread team within one day of asking in this members-only community, you'll get highly actionable advice that you won't find anywhere else.

  • Audience: Marketing professionals and ecommerce business owners of DTC brands
  • Size: Not specified
  • Membership Cost: Free
  • Platform: Website

Why Join:

Your ADmission is designed to help DTC brands scale effectively by sharing cutting-edge marketing and sales strategies. It offers unique insights from the Common Thread Collective, known for its expertise in scaling DTC businesses.

Members gain access to exclusive content that covers everything from social media advertising to conversion optimization, crucial for ecommerce brands aiming to thrive in the competitive online marketplace.

Currently, the community is full, but you should join the waitlist to be the first in when it opens up again.

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Sean Flannigan
By Sean Flannigan

Sean is the Senior Editor for The Ecomm Manager. He's spent years getting to know the ecommerce space, from warehouse management and international shipping to web development and ecommerce marketing. A writer at heart (and in actuality), he brings a deep passion for great writing and storytelling to ecommerce topics big and small.